Job Posting: OIDPR Triage Coordinator

Department of Public Health

JC-496554
-
OIDPR Triage Coordinator
ASSOCIATE HEALTH PROGRAM ADVISER

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/7/2025

Job Description and Duties

THERE IS ONE VACANCY BEING ADVERTISED ACROSS MULTIPLE COUNTIES. THE INCUMBENT WILL BE HEADQUARTERED IN THE COUNTY NEAREST THE RESIDENCE OF THE SELECTED CANDIDATE. THE COUNTIES ARE: * Contra Costa or Sacramento County *


This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by supporting the readiness of the Department for emergency response by triaging urgent infectious disease-related information and requests and helping to ensure 24/7 access to infectious disease subject matter expertise.

Under the direction of the Assistant Office Chief, the Associate Health Program Advisor (AHPA) serves as the Triage Coordinator for the Center for Infectious Diseases (CID) Office of Infectious Disease Preparedness and Response (OIDPR). The AHPA supports the Department’s emergency readiness by triaging urgent infectious disease-related information and requests and helping to ensure 24/7 access to infectious disease subject matter expertise. The AHPA will rapidly disseminate urgent information, inquiries, and requests related to infectious disease situational updates, outbreaks, threats, or emergencies to key points of contact in CID. The position will additionally provide administrative and logistical support for the CID Duty Officer of the Day (DOD) Program, including coordination of weekly volunteer handoffs. The AHPA supports the OIDPR Office Chief and Assistant Office Chief by supporting meeting planning and facilitation; developing presentations and slide decks; gathering information to support report writing; providing technical assistance on the application of new systems and tools (e.g., AI CoPilot, SharePoint) to improve business operation efficiencies; helping to identify, coordinate, and implement innovative process improvements for the Office; and developing and maintaining standard operating procedures (SOPs) and other office documentation.

In the case of a public health emergency, this position may be asked to redirect to serve rotations in emergency staffing roles aligned with their classification level.

This position requires occasional statewide travel based on operational needs and public health emergency response demands. Travel may include visits to the CDPH headquarters in Sacramento or Richmond and other locations throughout California to support program coordination, emergency preparedness efforts and business operations.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the Duty Statement.

Working Conditions

Telework Information: 

 

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

 

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

 

The headquarters office location for this position is identified in the attached duty statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-496554
Position #(s):
580-465-8337-700
Working Title:
OIDPR Triage Coordinator
Classification:
ASSOCIATE HEALTH PROGRAM ADVISER
$6,031.00 - $7,547.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
STAFF SERVICES ANALYST
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
# of Positions:
1
Work Location:
United States
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

This position will be housed in the Office of Infectious Disease Preparedness and Response (OIDPR) within the Center for Infectious Diseases (CID) at the California Department of Public Health (CDPH). The mission of CDPH is to advance the health and well-being of California's diverse people and communities. CDPH public health professionals, researchers, scientists, doctors, nurses, and other staff members have a shared passion to protect and improve the health of all Californians. We are dedicated to public service and passionate about our work and the people and communities we serve and protect. OIDPR supports the mission and shared passion of CDPH through our efforts to monitor and plan for infectious disease threats and emergencies and to coordinate infectious disease emergency planning, preparedness, response, and evaluation activities across CID and CDPH.

At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.

*The CDPH is not currently an E-Verify employer.

Department Website: https://www.cdph.ca.gov

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY).  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

 

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # 496554 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

 

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

 

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/7/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health
CCAU Mailing
Attn: Classification & Certification Unit
P.O. Box 997378
MS 1700-1702
Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health
CCAU Drop Off
Classification & Certification Unit
1615 Capitol Avenue Suite 73.430
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting.  Any applications received that do not provide a written response to the SOQ may be rejected.
  • Other - A Cover Letter is required and must be submitted with your application package. The cover letter should succinctly address why you are interested in and feel well suited for this specific position. The cover letter will be considered as a writing sample.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Highly responsible; able to be consistently available M-F 8:30a-5p
  • Able to communicate effectively (oral/written) and provide excellent customer service to all staff, management, and the public
  • Strong diplomacy skills and ability to maintain positive working relationships
  • Ability to take effective action to meet work goals and troubleshoot issues
  • Critical thinking skills and the ability to reason logically and creatively
  • Motivated self-starter skilled in learning and applying new tools/systems
  • Skilled in presentation slide development and meeting facilitation
  • Experience developing Standard Operating Procedures
  • Excellent organizational and time management skills; strong attention to detail
  • Ability to work independently or on a team
  • Adaptable, optimistic, and resilient in the face of change
  • Proficiency in SharePoint and Microsoft Word, Excel, Teams, and PowerPoint
  • Base knowledge in public health and infectious diseases
  • Preferred: work experience in emergency response

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.cdph.ca.gov
Human Resources Contact:
Human Resources Division
(916) 445-0983
apply@cdph.ca.gov
Hiring Unit Contact:
Colleen Fox
(279) 667-1806
Colleen.Fox@cdph.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 445-0938
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications (SOQ) Instructions:

The SOQ must be no longer than two pages, typed in 12-point Arial font, and written as a narrative. It will be reviewed as a writing sample and used to assess your qualifications for this position.

Prompt:

Please describe how your experience clearly aligns with the Desirable Qualifications listed in the job posting and describe in detail your analytical experience in previous positions. For each role, include the position title, the organization, and the dates you held the position (month and year).

  • For the purposes of this prompt, analysis refers to examining a situation or issue by breaking it down into parts, identifying key or complex issues, and using that information to draw a well-supported conclusion.


Important Notes:

  • The SOQ must address all aspects of the prompt to be considered.
  • Resumes, cover letters, and other materials will not substitute for the SOQ.
  • Copying and pasting your resume will not be accepted.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job