Job Posting: Business Services Technology Associate Analyst

State Compensation Insurance Fund

JC-497612
-
Business Services Technology Associate Analyst
INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $8,740.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/17/2025

Job Description and Duties

          This position may be filled at one of the following State Fund locations: 
          Pleasanton, Sacramento or Vacaville.

          Are you interested in applying your technical and analytical skills to improve business operations and customer service across the organization? Do you thrive in a collaborative environment where you can lead change, solve problems, and support innovative technology solutions?

          If so, Business Services is seeking a motivated, detail-oriented, and resourceful Business Services Technology Associate Analyst (Information Technology Associate) to support the delivery of high-quality, efficient, and customer-focused services throughout State Fund.

          Under the direction of the Corporate Business Services Operations Manager (Staff Services Manager I), this position plays a key role in supporting and maintaining Business Services applications and technology systems, coordinating IT-related contracts and budgets, and driving continuous improvement through process innovation and system enhancements.

          Desired Skills:
          • Highly adept in Microsoft Word, Excel, PowerPoint, SharePoint, MS Teams, PowerBI and various apps/technology/software
          • Strong project management skills with a proven track record of following through and delivering quality results
          • Proven ability to assess and understand issues, interpret policies or data, and quickly identify the best possible solution(s)
          • Experience supporting or managing applications, systems, or databases
          • Strong analytical and problem-solving skills with the ability to interpret technical information and translate it for business users
          • Demonstrated ability to collaborate across technical and non-technical teams to deliver solutions
          • Demonstrated clear and concise written and verbal communication skills and ability to gain consensus/cooperation of others
          • Superb interpersonal skills; collaborates with others through vision, prioritization, and detailed execution
          • Demonstrated ability to act independently while exercising sound judgment, flexibility, patience, tact, and diplomacy
          • Strategic mindset; organized and detail-oriented
          • Business acumen; commitment to continuous process improvement
          • Ability to be proactive and respond timely to time-sensitive matters while maintaining ongoing communication with all stakeholders
          • Must be dependable, punctual, able to multitask, and flexible in a demanding/fast-paced working environment
          • Ability to communicate with diplomacy and tact, verbally and in writing, with all levels of staff
          • Must be willing to work a flexible working schedule - arriving early or departing late on occasion
          • May be required to report to the office as needed
          Physical Requirements:
          • Computer data entry, frequent light lifting, bending, reaching, carrying, and telephone work; mobility to various working areas
          • Incumbent works in the usual office environment
          • Regular lifting, bending,reaching, pushing, and pulling
          • Lift boxes up to 5-20 lbs.
          • Prolonged standing and walking
          • Able to provide on-site support as needed

                              You will find additional information about the job in the Duty Statement.

                              Working Conditions

                              The successful candidate must reside in California upon appointment.

                              Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund.

                              Minimum Requirements

                              You will find the Minimum Requirements in the Class Specification.

                              Additional Documents

                              Position Details

                              Job Code #:
                              JC-497612
                              Position #(s):
                              402-405-1401-XXX
                              Working Title:
                              Business Services Technology Associate Analyst
                              Classification:
                              INFORMATION TECHNOLOGY ASSOCIATE
                              $4,935.00 - $6,614.00 A
                              $5,424.00 - $7,270.00 B
                              $5,930.00 - $7,947.00 C
                              $6,521.00 - $8,740.00 D
                              New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
                              # of Positions:
                              Multiple
                              Work Location:
                              United States
                              Telework:
                              Telework
                              Job Type:
                              Permanent, Full Time
                              Facility:
                              Talent Acquisition/Staffing

                              Department Information

                              State Fund is California’s largest provider of workers’ compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.

                              Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all.  We recognize and reward high performance, yet value a healthy work/life balance.

                              Special Requirements

                              To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications via CalCareers. Resumes submitted in lieu of the STD 678 may not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.

                              Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, have LEAP eligibility, or have SROA and/or Surplus eligibility may be considered.

                              Application Instructions

                              Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

                              Final Filing Date: 11/17/2025

                              Who May Apply

                              Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

                              Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.                               Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

                              How To Apply

                              Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

                              Address for Mailing Application Packages

                              You may submit your application and any applicable or required documents to:

                              State Compensation Insurance Fund
                              Mailing Address
                              Attn: JC-497612 CA
                              PO BOX 659015
                              Sacramento, CA 95865

                              Address for Drop-Off Application Packages

                              You may drop off your application and any applicable or required documents at:

                              State Compensation Insurance Fund
                              Talent Acquisition/Staffing
                              JC-497612 CA
                              2275 Gateway Oaks Drive
                              Sacramento, CA 95833
                              08:00 AM - 05:00 PM

                              Required Application Package Documents

                              The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

                              • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
                              • Resume is required and must be included.
                              • School Transcripts
                              • Statement of Qualifications -
                                In no more than two pages, please include your name and Job Control (JC) number in the upper-right hand corner of the page, and list the SOQ questions in your response to the following:
                                1. Provide an example of a process improvement initiative you led or supported using IT tools (e.g., SharePoint, Power BI, Excel macros). What challenge did you address, and what was the outcome? How did you prioritize tasks and manage competing deadlines?
                                2. Describe a time when you had to explain a complex technical issue to a non-technical colleague or stakeholder. How did you ensure clarity and understanding, and what was the result?
                                3. Provide an example of how you partnered with other departments or IT teams to implement system upgrades, updates, or improvements. What was your role, and how did you ensure alignment with business needs?
                              Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

                              Benefits

                              State Fund employees are eligible for a number of benefits. Our benefit package includes:

                              Health Benefits Program (CalPERS)
                              Retirement (CalPERS)
                              Employer Health and Consolidated Benefits Contributions
                              Dental, Vision
                              401(k) and 457 Deferred Compensation Plans
                              Employee Assistance Program
                              Group Legal Services Insurance
                              Holidays, Vacation/Sick/Other Paid Leave
                              Flex Elect Reimbursement Program
                              Wellness and Recognition
                              Alternate Work Schedules
                              Transit Pass Program
                              Tuition Reimbursement
                              Dependent Scholarship Program
                              Leadership Training
                              Mentoring Program

                              Contact Information

                              The Human Resources Contact is available to answer questions regarding the position or application process.

                              Human Resources Contact:
                              Carl Agulo
                              (916) 567-4878
                              CAgulo@scif.com

                              Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

                              EEO Contact:
                              Rosa Gil-Robles
                              (800) 499-8668
                              California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

                              Background Investigation

                              Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated.

                              Acknowledgement

                              Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

                               

                              By applying to this position, you are also acknowledging that you have received the following information:

                              • California State benefits
                              • Duty statement/Job Description
                              • Salary ranges and steps for the classification(s) advertised

                              Equal Opportunity Employer

                              The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

                              It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

                              Application Methods:
                              Electronic (Using your CalCareer Account)
                              By Mail
                              Drop-off
                              Print Job