Job Posting: Human Resources Chief

Department of Health Care Access and Information

JC-497695
-
Human Resources Chief
STAFF SERVICES MANAGER II (MANAGERIAL)

$8,715.00 - $9,899.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/11/2025

Job Description and Duties

Hybrid Telework Opportunity.

Job Summary:

Join the California Department of Health Care Access and Information (HCAI) — a statewide leader shaping the future of California’s health care system. At HCAI, we advance access, equity, and affordability by supporting the health workforce, improving health facility infrastructure, and driving data-informed policy. Be part of a collaborative, mission-driven team that values innovation, inclusivity, and the people who make health care work for all Californians.

Under direction of the Chief People Officer, the Human Resources Chief (SSM II) serves as the Department’s highest-level HR authority, responsible for providing strategic leadership, direction, and oversight of the Human Resources Office. The incumbent plans, organizes, and directs a comprehensive HR program encompassing Classification and Pay, Personnel Transactions, Position Control, Benefits Administration, Labor Relations, Workforce Planning, and other human resource projects and initiatives.

The HR Chief functions as a key advisor to executive leadership on all matters related to human capital management, organizational structure, and workforce development. The position requires strong analytical ability, sound judgment, exceptional interpersonal skills, and deep familiarity with State of California HR practices and control agency policies. The incumbent will lead efforts to modernize HR operations, develop staff, and ensure compliance with laws, rules, and policies established by CalHR, SPB, and other control agencies.

This position offers telework 3 days per week and is located at our 2020 West El Camino office in Sacramento, where we have free parking.

Key Responsibilities

Provide leadership and oversight for all HR functions, including classification and pay, personnel transactions, position control, labor relations, benefits, and HR compliance. Advise executive management on HR strategies that support organizational goals and workforce planning. Develop, review, and submit CEA concept proposals, reorganization plans, and other structural change requests. Ensure adherence to laws, rules, and policies established by CalHR, SPB, DGS, and other control agencies. Direct and review staff work to ensure accuracy, efficiency, and consistency across all HR programs. Lead and manage labor relations activities, including contract interpretation, employee relations, and grievance resolution. Oversee the development and implementation of HR data collection and reporting systems for workforce analytics. Foster a culture of continuous improvement, innovation, and service excellence within the HR Office and HCAI. Represent the Department in meetings with control agencies, other departments, and external stakeholders. Serve as a key member of HCAI’s management team, contributing to departmental strategic planning and decision-making.

Desirable Qualifications

Extensive experience in Human Resources management within the State of California civil service system. Demonstrated expertise in multiple HR functional areas, including classification and pay, labor relations, personnel transactions, and position control. Proven ability to develop, justify, and implement organizational changes, including reorganizations and CEA concept proposals. Strong working knowledge of CalHR, SPB, and other control agency policies, procedures, and resources. Experience providing high-level consultation to executive management on sensitive HR matters. Demonstrated skill in managing and developing staff, setting clear priorities, and ensuring accountability. Excellent written and verbal communication skills, with the ability to communicate complex HR concepts clearly and diplomatically. Strong project management, analytical, and problem-solving abilities. Demonstrated ability to foster positive labor-management relations and a culture of collaboration. Ability to maintain confidentiality, exercise sound judgment, and navigate complex or politically sensitive issues tactfully.

Take a 2-minute survey to tell us why you applied for HCAI! - 
https://forms.office.com/g/B6eXh2NKpZ

You will find additional information about the job in the Duty Statement.

Working Conditions

HCAI offers a hybrid telework schedule with a combination of remote and in-office work schedules for CA residents only. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises.

 

Telework schedules: The expectation is that all staff will work in office 4 days a week July 1, 2026. 

 

HCAI does not provide visa sponsorship and is not an E-Verify employer.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-497695
Position #(s):
441-164-4969-XXX
Working Title:
Human Resources Chief
Classification:
STAFF SERVICES MANAGER II (MANAGERIAL)
$8,715.00 - $9,899.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

California’s Department of Health Care Access and Information ensures healthcare access is provided to Californians where it is needed most. With offices in Sacramento and Los Angeles, we strengthen the state’s healthcare system through facility construction, expanding the health workforce, and providing health information. Our diverse team upholds the values of professionalism, innovation, equity, and service. We can provide you with the tools to start, build, or transition your career while making an impact for all Californians.

The Office of Administrative Services, also known as OAS, supports the department’s most valued resource, its people. We support our staff through human resources, budgeting, accounting, procurement, contracts, and business services. Our mission is to help expand equitable access to quality and affordable health care for all Californians. Join our team and make a difference in the lives of those you serve.

HCAI demonstrates a commitment to building an inclusive work environment that promotes diversity, where employees are appreciated, and comfortable as their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and make us stronger. We embrace and support a culture providing equitable opportunities which empowers health care access and information serving diverse CA populations.

To learn more about HCAI, visit: http://HCAI.ca.gov/

Special Requirements

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. Official sealed transcripts will be required upon appointment. If it is determined an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/11/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Access and Information
N/A
Attn: Human Resources - Classification and Pay Unit
2020 West El Camino Avenue, Suite 1016
Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Access and Information
N/A
Human Resources - Classification and Pay Unit
2020 West El Camino Avenue, Suite 1016
Sacramento, CA 95833
Drop off at 8th Floor Receptionist, Attention Human Resources
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -
    Your statement of qualifications (SOQ) will be evaluated for content, clarity, organization, and conciseness. Maximum two pages, 12-point Arial font, name in the top margin at the right, JC# in the top margin at the center, double spaced, and titled "SOQ [your name]"

    Please submit a one-page SOQ describing how your education, experience, and background make you the ideal candidate for the position of Human Resources Chief. Your response should address the following:
    1. Describe your experience managing or leading multiple HR functional areas within the State of California civil service system.
    2. Provide an example of a significant organizational, classification, or workforce planning project you led or contributed to, including the outcome.
    3. Explain how you have built and maintained strong relationships with control agencies (e.g., CalHR, SPB) and executive management to accomplish HR and departmental goals.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to healthcare.

To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR website.

HCAI is housed in a state-of-the-art building outside of downtown off Interstate-5. Enjoy a great work environment with many amenities, including FREE PARKING and fully equipped pay-per-charge electric vehicle charging stations. HCAI is close to many dining and shopping choices.

University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Amanda Herman
(916) 326-3228
HRClassAndPay@hcai.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 326-3261
eeo@hcai.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Requirements

You must include: 1) the classification title you are applying for, 2) "JC-#497695", and 3) your source of eligibility (i.e. List Eligibility, Lateral Transfer, Reinstatement, SROA/Surplus) in the “Examination(s) or Job Title(s) for which you applying” section of your application. Applications received without this information may be disqualified.

If you are meeting Minimum Qualifications with education, you MUST include a copy of your unofficial transcripts and/or license for verification. Example: if you are applying for a Staff Services Analyst position based on your Bachelor’s degree, you must attach a copy of your unofficial transcripts showing the conferred date of the degree you obtained. Official sealed transcripts will be required upon appointment. Applicants who fail to provide this information shall be disqualified.

Applications received via email or fax will not be accepted.

Examination Information

Candidates that are new to state service must take the online examination to establish eligibility. The examination can be found at the following link CalCareers.

There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification.  Information on the LEAP certification process is available on the 
Department of Rehabilitation LEAP Certification website.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off