Job Posting: Manager

State Controller's Office

JC-504388
-
Manager
INFORMATION TECHNOLOGY MANAGER I

$9,387.00 - $12,579.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 2/4/2026

Job Description and Duties

Under the general direction of the Bureau Chief (ITM II) Technology Infrastructure Bureau, the Information Technology Manager I (ITM I) has management responsibility for planning, organizing, staffing, directing, and controlling the work of the Enterprise System Operations and Support Section (ESOSS). This position requires a technical and management background and experience. Responsible through second level managers for the daily operations of the Production Operations (PO) and Enterprise System Support (ESS) Units. Both units support the SCO’s mainframe computer systems/applications, software and hardware. In addition ESS supports the n-tier systems/applications, software and hardware. Acts as a liaison with the State Data Center to ensure the State and Controller’s Office interests are considered and informed of the statewide information technology direction. Identify and share State Data Center trends and best practices. The ITM I has a leadership role in modeling and ensuring ISD core values are a foundation of Information Systems Division (ISD) behavior. Duties include, but are not limited to, the following:

Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)
  • Provide direction and oversight through subordinate managers to the activities of Production Operations (PO) which maintains the division’s Information Technology production systems and resources to accomplish the established plans and provides adequate controls over the timelines, accuracy and quality of the production support provided. Ensures the work schedules for the daily coverage are maintained by the unit. Reviews with the unit manager the reports, production testing schedule, weekly resources schedule, problem report logs and exception handling and resolution of production processing. Meets with senior management and reviews any discrepancies which should be escalated to the executive office.
  • Provide direction and oversight through subordinate manager and staff who develop, maintain and support the SCO mainframe and distributed systems hardware and software needs. Oversee the SCO State Data Center Budget (including 5 - year forecast), spending plans, personnel, and training for the section. Monitor the State Data Center service request process to ensure the State Data Center compliance with due dates, completion criteria and correct charging of services. Participate as a member of the Disaster Recovery team to ensure SCO’s critical systems are part of the emergency restoration process.
  • Lead and direct the activities of ESOSS and provide oversight to second level managers. Provide expectation on assignments, tasks, and desired outcomes. Develop staff and management skill-sets through coaching, mentoring, and training, ensure effective staff development, and provide constructive feedback. Define and establish responsibilities, delegate authority, and create staff accountability.
  • Participate and facilitate section, division and other team meetings and activities. Research, prepare, and deliver presentations to various levels of management and staff. Attend training, conferences, and seminars. Research, investigate, and keep current on trends in security and information technology. Prepare documentation and correspondence to communicate effectively with customers, vendors, agencies and other state entities.
  • Prepare budget estimates, concept papers, Project Development Lifecycle (PDL) deliverables and other documents for activities resulting from legislation, or business program needs. Participate in the Division budgeting process to ensure resources are adequately managed. Review legislative analysis for IT impacts.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer’s market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit’s light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99. 

This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. 

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-504388
Position #(s):
051-340-1405-003
Working Title:
Manager
Classification:
INFORMATION TECHNOLOGY MANAGER I
$9,387.00 - $12,579.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Information Systems Division

Department Information

The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future. 

The Information Services Division (ISD) of the California State Controller’s Office is the technology hub that drives innovation and efficiency across the agency. ISD is responsible for developing, maintaining, and enhancing critical IT systems that support the State’s payroll, accounting, and financial reporting functions. If you're passionate about software development, cybersecurity, data management, or IT project management, ISD offers a dynamic environment for tech professionals looking to make a meaningful impact. 

Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!

Visit our website to learn more about the State Controller’s Office.

How did you hear about us? Take our survey!

Special Requirements

A resume is required. 

A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions. 

Take the required examination here: Information Technology Manager I Examination

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/4/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Controller's Office
Human Resources
Attn: Human Resources Office, J.W.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Controller's Office
Human Resources
Attn: Human Resources Office, J.W.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento, CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -
    A Supplemental Questionnaire consists of a series of questions and a mechanism for obtaining an applicant’s qualifications and experience in job-related areas. The Supplemental Questionnaire must be titled “Supplemental Questionnaire” at the top of the first page, typed in a minimum of 12-point font, single spaced, on standard sized paper (8.5" X 11"), and no more than 2 page(s) in length. Applications submitted without the required Supplemental Questionnaire will be considered incomplete and will not be considered for this position.

    Please describe your experience supervising or managing technical teams providing operational support (particularly to mainframe and Windows systems/applications, hardware and software) while providing excellent customer service to internal/external customers and working with third parties like California Dep    artment of Technology. Please clearly include in your response:
    • Your role
    • Responsibilities
    • Technologies
    • Length of time in the role

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Knowledge of Information Technology Infrastructure Library (ITIL) framework and Information Technology Service Management (ITSM) processes and procedures.
  • Knowledge of state IT security requirements.
  • Knowledge of strategic planning and workforce development strategies.
  • Knowledge of state budget processes.
  • Knowledge of workforce development strategies.
  • Exemplary leadership skills.
  • Exemplary collaboration and customer service skills.
  • Ability to present complex technology information to non-IT staff.
  • Ability to effectively communicate verbally and in writing.
  • Ability to communication with a variety of technical staff and management as well as vendors and customers.
  • Ability to facilitate innovation within the organization.
  • Ability to perform strategic analysis and planning to establish short-term and long-term operational and resource objectives.
  • Ability to prepare thorough and accurate documentation, reports, and presentation materials.
  • Ability to exercise a high degree of initiative, independence of action, and originality.
  • Ability to work well under pressure, meet deadlines, and adapt to changing priorities.
  • Ability to plan, prioritize, organize, direct and oversee the work activities of subordinate managers.
  • Ability to develop and maintain effective and cooperative working relationships.
  • Ability to direct and establish procedures to improve processes.
  • Ability to prepare thorough and accurate documentation, reports, and presentation materials, communication skills, both written and verbal.
  • Ability to perform effectively in a complex environment with multiple competing priorities and demands.
  • Ability to effectively use project management techniques and methodologies.
  • Ability to Identify team performance issues, provide necessary mentoring and coaching, and address if issues cannot be resolved.
  • Knowledge and experience leading and managing organizational change, including the ability to develop and maintain effective teams and build staff capacity.
  • Knowledge of state budget and financial management processes.
  • Knowledge of DevOps methodology.
  • Knowledge of operating systems and related software as implemented on various hardware platforms.
  • Knowledge of zSystem components and utilities.
  • Knowledge of zSystem concepts, workload types and workflow, including major categories of interactive/batch jobs.
  • Knowledge of and experience in software Installations on zSystem and Windows platforms.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Tara Koval
(916) 324-7157
tara.koval@sco.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
SCO EEO Officer
(916) 324-2223
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job