Job Posting: Deputy Director, Benefit and Enrollment Technology Support Division, CEA Level B

California Health and Human Services Office of Technology and Solutions Integration

JC-508379
-
Deputy Director, Benefit and Enrollment Technology Support Division, CEA Level B
C. E. A.

$12,131.00 - $14,453.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 3/17/2026

Job Description and Duties

Why Join California Health and Human Services Agency Office of Technology and Solutions Integration (CalHHS OTSI or OTSI)?

At OTSI, your work directly improves the health and well-being of Californians. We exist to be the trusted partner to CalHHS and its 12 state departments to deliver high-impact IT and data solutions that strengthen health and human services programs statewide.

We bring leadership, expertise, and capacity together and work collaboratively with our partners to design, deliver, and support IT and data solutions that accelerate the delivery of health and human service program outcomes and service value. Our culture is grounded in accountability, respect, integrity, and collaboration, and we integrate those values in how we lead, how we work, and how we serve.

If you are interested in applying your knowledge, skills, and experience in supporting critical public services, influencing statewide health and human service outcomes, and working alongside leaders and professionals who take ownership of results – OTSI is where that happens!


About this Role:

OTSI is looking for a trusted, experienced leader to serve as the Deputy Director, Benefit and Enrollment Technology Support Division (BETS).

The Deputy Director, BETS, provides executive leadership and policy direction for a portfolio of health and human services-related information technology (IT) products and projects for statewide benefit and enrollment programs.

The Deputy Director, BETS, leads the development and implementation enterprise policies, standards, and procedures that strengthen system performance and accountability as they relate to health and human service benefit and enrollment technologies. This position drives enterprise planning and ensures system initiatives anticipate and respond to emerging policy, legislative, fiscal, and programmatic needs while advancing CalHHS and OTSI’s strategic mission.

The Deputy Director, BETS, drives collaboration, stakeholder engagement, and strategic policy development with internal and external partners to improve service delivery, strengthen accountability, and support the broader mission of the OTSI. Additionally, the Deputy Director, BETS also represents OTSI in engagements with county, state, and federal, officials as well as the state Legislature, vendors, and other stakeholders.

This position is part of the OTSI’s Executive Team and works under the general direction of the Chief Deputy Director and Chief Information Officer, Career Executive Assignment (CEA) Level C.  

If you want to be part of a team that values collaboration, innovation, leadership, accountability and eager to build strong teams and deliver positive outcomes that ultimately improve services for Californians complete the application package requirements and apply today!  


You will find additional information about the job in the Duty Statement.

Working Conditions

Telework Information: This position is currently eligible for telework opportunities. This position is currently eligible for telework three days per week and is required to report in-person a minimum of two days per week. The amount of telework is at the discretion of the OTSI and is subject to operational needs.

Reporting Location: Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
The OTSI office location for this position is: 2870 Gateway Oaks, Sacramento, CA 95833

Salary Information: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs employees for this position to receive a 3 percent temporary reduction in pay in exchange for 5 hours of PLP 2025 leave credits per month. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for more information.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

Additional Documents

Position Details

Job Code #:
JC-508379
Position #(s):
791-710-7500-102
Working Title:
Deputy Director, Benefit and Enrollment Technology Support Division, CEA Level B
Classification:
C. E. A.
$12,131.00 - $14,453.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Career Executive Assignment - Non Tenured, Full Time

Department Information

Visit our website: Office of Technology and Solutions Integration | Home page

The CalHHS IT and Data Strategic Plan includes information about our strategic goals and priorities.

Office of Technology and Solutions Integration | Home page

Special Requirements

Statement of Economic Interests (Form 700): This position is responsible for the participating in, influencing, and/or the making of governmental decisions that may potentially have a material effect on personal financial interests. As a result, this position is subject to the CalHHS Conflict of Interest Code. The selected candidate is required to file a Form 700 when assuming office, annually while in office, and upon leaving office.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/17/2026

Who May Apply

Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Health and Human Services Office of Technology and Solutions Integration
Postal Address
Attn: Jazmine Henry
2870 Gateway Oaks, Suite 150
Suite 530
Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Health and Human Services Office of Technology and Solutions Integration
Drop Off Address
Jazmine Henry - JC: 508379
2870 Gateway Oaks, Suite 150
Monday-Friday 8a-5p place in drop-off box
Sacramento, CA 95747
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Supplemental Application -

    Responses to the four supplemental application questions, as outlined in the "Supplemental Application Questions" section of this job advertisement. 

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements

All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

General Qualifications

State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Knowledge and Abilities

Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

  • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
  • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • IT Product and Project Delivery experience with a demonstrated ability to lead teams to deliver IT solutions that meet customer needs; identify and mitigate risk, manage related budgets and meet organizational needs.
  • State and Federal Health and Human Service experience as it relates to programs, rules, regulations, and/or services.
  • Stakeholder Collaboration and Engagement skills and experience with a demonstrated ability to build trust, communicate effectively with internal and external partners across high levels of government and external organizations. Experience representing an organization in internal and external engagements.
  • Leadership skills including demonstrated experience leading and developing teams, setting clear expectations, driving accountability, and delivering results.
  • Innovation and Emerging Technology Acumen including a demonstrated ability to identify, assess, and leverage emerging technologies to improve business outcomes, enhance public service delivery, and drive continuous improvement across a large enterprise. Experience advancing innovation within environments that balance modernization with public accountability, equity, and policy considerations.

Examination Information

OTSI reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

The examination process will consist of Supplemental Application Questions, as outlined below. Applicants must respond to all four supplemental application questions for this examination.

These supplemental questions are designed to identify job achievement in specific areas that demonstrate the ability to perform at the CEA Level B successfully. Responses to the four supplemental application questions will be assessed based on pre-determined job-related rating criteria. In appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent experience and education over and above that required under the minimum qualifications.


Each applicant for this examination must complete and submit his/her responses to all four supplemental application questions, as outlined below, and a completed STD 678.


Examination/Employment Application must be postmarked, personally delivered, or received by mail on or before the final filing date.

Supplemental Application Question responses may be submitted with an Electronic State Employment Application when applying for this position through your Applicant Account at www.CalCareers.ca.gov.


APPLICATIONS RECEIVED WITHOUT RESPONSES TO THE SUPPLEMENTAL APPLICATION QUESTIONS WILL BE REJECTED.

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements

If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits

OTSI is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

  • Ongoing professional development opportunities
  • Team engagement opportunities
  • Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

  • Medical, including health, dental, and vision insurance.
  • Paid Holidays and vacation/leave
  • Defined retirement program
  • Savings Plus Program (401(k), 457)
  • Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Jazmine Henry
(916) 263-4160
Jazmine.Henry@otsi.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Nicole Antonopoulos, EEO Officer
(916) 263-0729
EEOinfo@osi.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

SUPPLEMENTAL APPLICATION QUESTIONS

When responding to the supplemental application questions, applicants must follow these below instructions.Failure to follow these instructions may result in disqualification from this exam/hiring process.:
  • Responses must be typewritten on 8 1/2" x 11" paper, using no smaller than a 12-point font.
  • Responses to the four supplemental application items must be limited to a total of four pages single-sided. The supplemental application document must not exceed four pages.
  • Each page must include the candidates' full name at the top of each page.
  • Responses are to be complete, specific, clear, and concise and must be numbered to correspond with the question being answered below. 

SUPPLEMENTAL APPLICATION QUESTIONS:

1. Describe your experience related to developing and implementing IT products, projects, policies, and/or services. In your response, please provide specific examples that demonstrate your knowledge and experience in these areas. Experience as it relates Health and Human Service-related programs, rules, regulations, and/or services, in the aforementioned areas, is desired and should be highlighted.

2. Describe your experience with effectively engaging, collaborating, and communicating with internal partners and external stakeholders from various organizations to align the organization's strategic objectives with each stakeholder's varied priorities. Responses should include examples of your experience as it relates to the delivery of large-scale IT products, projects, and/or services.

3. Describe your leadership experience, skills, and demonstrated ability, using specific examples, to effectively lead, direct, and motivate team members at all levels of an organization to achieve a common goal.

4. Describe your experience, including specific examples, implementing a significant change initiative, demonstrating your ability to analyze complex problems, implement an effective course of action, and evaluate success.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job