Job Posting: Holder Outreach Analyst

State Controller's Office

JC-514886
-
Holder Outreach Analyst
ANALYST II

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 5/11/2026

Job Description and Duties

With direction provided by the Supervisor I of the Outreach and Compliance Unit (OCU) of the Holder Operations Bureau (HOB) of the Unclaimed Property Division (UPD), the incumbent will be the lead analyst in outreach efforts to businesses that may be holding unclaimed property making them aware of the Unclaimed Property Law (UPL) and California’s Voluntary Compliance Program (VCP). In addition, the incumbent will act as lead over two Program Technician II staff performing administrative functions.

Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)
  • Represent the UPD at educational holder outreach events, business shows and conferences throughout the State. Identify potential outreach and education events, negotiate exhibitor prices, and manage the logistics of each event.
  • Schedule annual event plan and budget, prepare proposals for upcoming events, and prepare reports detailing past events.
  • Plan and organize all aspects of VCP enrollment, participation, status, and progress. Coordinate, track and monitor holder enrollment in the VCP, and conduct follow up with enrolled holders.
  • Network with trade associations and state and local government agencies to pursue partnerships at events, the advertising and promotion of and opportunities to provide outreach articles and other informational items in associations’ newsletters and circulars about the VCP.
  • Act as subject matter expert on VCP and legislation. Develop informative and educational VCP instructions, forms, policies, and procedures independently. Develop notification letters and telephone call scripts for various businesses to ensure compliance with UPL and VCP.
  • Act as lead over Program Technician II staff responsible for administrative tasks performed in the unclaimed property management system as well as preparation and dissemination of VCP correspondence.
  • Advise and assist management on internal operational issues within the UPD. Assist businesses and corporations in implementing specific procedures relative to the voluntary compliance program and the UPL. Prepare correspondence for management, including responses to sensitive issues.
  • Host and present educational training to educate holders of unclaimed property on the unclaimed property laws and the reporting process. Disseminate training handouts and answer attendee questions.
  • Perform research and develop methods to obtain data from other agencies and subscriber databases to compare unclaimed property reporting for the purpose of identifying non-compliant businesses. Compare obtained research data to unclaimed property reporting data for the purpose of identifying companies not reporting or reporting intermittently. Develop and evaluate alternative strategies for achieving maximum outreach and compliance from holders of unclaimed property.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located in Rancho Cordova on White Rock Road, between Mather Field Road and Zinfandel Drive just off US 50 offering free parking is situated in the family-friendly suburbs of Sacramento. There is an abundance of nearby shopping centers and dining options with public transportation accessible nearby via Sacramento Regional Transit’s bus and light rail systems. 

This position is eligible for telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. 

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-514886
Position #(s):
051-550-5393-076
Working Title:
Holder Outreach Analyst
Classification:
ANALYST II
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Telework
Job Type:
Permanent, Full Time
Facility:
Unclaimed Property Division

Department Information

The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future. 

The Unclaimed Property Division (UPD) of the California State Controller’s Office plays a vital role in reuniting Californians with their lost or forgotten assets, such as bank accounts, stocks, or uncashed checks. This division safeguards unclaimed property and works diligently to return it to its rightful owners, ensuring fairness and financial equity across the state. By joining this division, you’ll be part of a team that directly impacts people’s lives on a day-to-day basis. 

Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!

Visit our website to learn more about the State Controller’s Office.

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Special Requirements

Take the required examination here: Analyst II Examination

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/11/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento, CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Demonstrate a high degree of initiative and analytical ability.
  • Ability to work independently or as part of a team.
  • Ability to deal with multiple tasks and changing priorities.
  • Ability to provide customer service utilizing effective and professional communication.
  • Must be dependable, punctual and flexible to work under demanding conditions.
  • Good typing and word processing/computer knowledge and experience with various computer software programs (Outlook, Word, Excel, Publisher, and SharePoint).
  • Excellent communication skills, including experience delivering presentations to large groups.
  • Ability to work quickly and accurately under pressure.
  • Experience with databases, developing databases, and/or retrieving information from databases, such as Access, or other database systems.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Brendan Duhow
(916) 631-3257
BDuhow@sco.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
SCO EEO Officer
(916) 324-2223
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job