Job Posting: IT Business Analyst

Office of Legislative Counsel

JC-514908
-
IT Business Analyst
INFORMATION TECHNOLOGY ASSOCIATE

$5,084.00 - $9,004.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 5/12/2026

Job Description and Duties

Under the general supervision of the Information Technology Manager I, the incumbent works as a business analyst team member providing information technology customer support and analytical support for the California State Legislature within the Committee Management and Customer Relations Section of the Chamber and Committee Division. As a business analyst, the incumbent provides technical expertise, support, and training for legislative applications and business processes used within the committees of the California State Legislature. The incumbent provides video conferencing moderation support in the Capitol. The incumbent performs as a team member on project and support teams to implement and support office custom software used by committees of the California State Legislature. The incumbent provides telephone or onsite support to assist legislative committee customers with information technology questions and problems. The incumbent analyzes, troubleshoots, and resolves committee offices’ desktop computing problems, analyzes and documents information technology problems, and facilitates the resolution by working collaboratively with other Legislative Date Center Information Technology Specialists. The incumbent provides assistance as a customer service representative in the legislative business environment. The incumbent is required to work overtime to meet workload demands, to work cooperatively with team, peers, and management, and to adhere to professional business attire due to direct customer contact.

This is an on-site position.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-514908
Position #(s):
430-154-1401-072
Working Title:
IT Business Analyst
Classification:
INFORMATION TECHNOLOGY ASSOCIATE
$5,084.00 - $6,811.00 L
$5,587.00 - $7,487.00 M
$6,108.00 - $8,185.00 N
$6,718.00 - $9,004.00 O
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Week:
Monday - Friday

Department Information

The Office of Legislative Counsel (OLC) is a small civil service department whose mission is to provide responsive nonpartisan and confidential legal services and information technology support services to the California State Legislature and in support of the legislative process.  This position is located in the heart of downtown Sacramento. The State of California provides excellent health benefits and retirement options, sick leave and vacation accrual, and paid state holidays. OLC employees are excluded from collective bargaining and, therefore, receive enhanced benefits.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your STD. 678, resume, or school transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), examination results, LEAP status, marital status, and age. (Note confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.)

Employment Application (STD. 678):

Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification.

School Transcripts:

When using education to qualify, unofficial transcripts must be submitted. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. If selected for appointment, official transcripts will be required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/12/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Office of Legislative Counsel
N/A
Attn: Coral Arana
925 L Street, Suite 900
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Office of Legislative Counsel
N/A
Coral Arana
925 L Street, Suite 900
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • School Transcripts
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Experience with Microsoft 365 Suite
  • Experience with WebEx and Zoom, testing methods and procedures; reading and interpreting business requirements, systems design, and program specifications; and the use of word processors, spreadsheets, presentations, email, browsers, and internet protocol
  • Knowledge of the legislative process
  • Knowledge of the OLC’s customers’ business environment and practices
  • Proficiency with systems analysis methods to support PCs and workstations and technical report writing; writing clear and concise problem analysis and operations procedures

Benefits

All OLC employees are excluded from collective bargaining, and therefore, receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional information can be found on CalHR’s website under State Employees - CalHR Benefits Website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Coral Arana
(916) 341-8330
coral.arana@legislativecounsel.ca.gov
Hiring Unit Contact:
Jyotirmayee Singh
(916) 341-8798
jyotirmayee.singh@lc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO/Human Resources
(916) 341-8330
OLC.HumanResources@LegislativeCounsel.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Your Expertise

  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, and perform technical analysis of proposed technology solutions
  • Ability to serve as a technical liaison; develop and effectively utilize all available resources; develop end-user training materials; and gather data to perform statistical analysis and report outcomes
  • Ability to effectively prioritize and organize work assignments and use good time management skills
  • Ability to work independently or in a team environment
  • Analysis methods to obtain and translate customers’ technical and business needs into automated solutions
  • Knowledge of principles, techniques, and procedures related to the delivery of information technology services
  • Knowledge of the System Development Lifecycle, including the associated methodologies, tools, and processes
  • Knowledge of problem ticketing and telephone system
  • Professional and personable demeanor with excellent customer service
  • Strong organization skills and attention to detail

Your Responsibilities

  • Provide video conferencing moderation support in the Capitol
  • Provide desktop support via telephone and onsite for legislative committee staff
  • Perform as a business analyst providing information technology consultation services and provide in-office training and assistance to legislative committee staff
  • Work with teams to analyze, troubleshoot, and resolve information technology problems
  • Work collaboratively on various projects as a business analyst and software tester
  • Maintain professional internal/external relationships that meet the organization’s core values
  • Perform as a customer advocate for committee members and staff of the California State Legislature by establishing and maintaining relationships with customers
  • Manage and maintain a schedule of work to ensure your project deliverables are completed within the given timeframes
  • Analyze, troubleshoot, and resolve moderately advanced legislative business and desktop computing problems
  • Demonstrate good verbal and written communication skills to effectively work as a team member with other information technology specialists, developers, customers and management of the OLC
  • Organize work to meet organizational goals and objectives, while ensuring work produced meets high-quality standards
  • Use of technologies such as Windows 11, Microsoft 365, and Internet browsers
  • Assist other units/sections/divisions when necessary
  • • Other duties as needed

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job