Job Posting: Information Technology Specialist I

Department of Finance

JC-516458
-
Information Technology Specialist I
INFORMATION TECHNOLOGY SPECIALIST I

$6,710.00 - $10,852.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 5/18/2026

Job Description and Duties

Under the direction of the Information Technology Manager I - End User Support (EUS), the Information Technology Specialist I (ITS I) provides support for Department of Finance staff. Under direction, the ITS I effectively manages Windows and Mac operating systems, MS Office suite of products, hosted VoIP services, mobile devices, peripherals, IT projects, and automated office systems. The incumbent will research, analyze, and provide solutions to resolve hardware- and software-related issues at tier I & II levels. The incumbent must maintain documentation related to change management, IT processes and procedures and software and hardware inventory, as well as log help desk calls and resolutions into the help desk tracking system. The incumbent must possess strong organizational, analytical, and verbal/written communication skills; works independently and in a team environment; exercises a high degree of initiative; participates in meetings, provides status reports, and completes assignments effectively, accurately, and timely. The incumbent must keep up with current and industry trends, standards, and practices. The incumbent may be required to lift IT equipment weighing up to 50 pounds. The incumbent may be required to work overtime on short notice during peak work periods.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-516458
Position #(s):
300-914-1402-003
Working Title:
Information Technology Specialist I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$6,710.00 - $8,990.00 L
$7,379.00 - $9,887.00 M
$8,099.00 - $10,852.00 N
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

Are you looking for a position in a fast-paced, prestigious organization with great potential for personal development and career advancement? Would you find working with the top management in State Government and with the State Legislature exciting and rewarding? If so, the Department of Finance offers a broad range of professional career paths in such areas as budgeting, accounting and auditing, information technology, economic and population research, and general administration.  Look no further, apply today!

Department Website: http://www.dof.ca.gov

Special Requirements

Finance currently has a hybrid telework model, which requires employees to work in the office a minimum of two days during the workweek with additional in office days required as needed and sometimes on short notice, for reasons such as hearings, site visits, or required in-person meetings or trainings. Implementation of Executive Order N-22-25 requiring four in-office work days has been postponed until July 1, 2026, but may be subject to change.

In July 2025, the State of California implemented the Personal Leave Program 2025. This program reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits for the duration of the program. The salary ranges shown on this job posting do not reflect the reduced amounts.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/18/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Finance
DOF Human Resources Office
Attn: Erika Gonzalez
915 L Street, Suite 1235
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Finance
DOF Human Resources Office
Erika Gonzalez
915 L Street, Suite 1235
Sacramento, CA 95814
Human Resource Office is closed from 12:00pm-1:00pm (PST) daily.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Degree and/or School Transcripts
  • Statement of Qualifications - Statement of Qualifications (SOQ) - The SOQ is a narrative discussion that identifies how your education, training, experience, and skills correlate to the desirable qualifications identified for this position. Please write out each question below and provide a detailed answer for each question. Include specific examples and limit your SOQ to two pages in length with a font size no smaller than 11 pt. 
    1. Describe how your work experience and education qualify you for the role and responsibilities for this position based on the duty statement and desirable qualifications. Cite specific experience examples and dates and positions held.
    2. Describe your approach to providing excellent customer service, especially in high-pressure situations. How did you ensure customer satisfaction?
    3. Provide an example of a time when you had to adapt to changing priorities or assignments. How did you manage your time to meet critical deadlines?
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Excellent written and oral communication skills.
• Strong analytical skills and experience resolving complex problems or issues.
• Experience working in a team-oriented, collaborative environment.
• Ability to develop and maintain excellent customer service.
• Ability to communicate diplomatically and effectively, both orally and in writing.
• Comprehensive knowledge of and experience with Windows 10 & 11, Mac OSX, iOS
• Proficient with hardware support (desktops, laptops, MacBooks, iMacs, iPhones, printers)
• Experience supporting use of Microsoft Office 365, SharePoint, One Drive, Teams and other cloud-based environments
• Knowledge and experience with Microsoft Entra Administration.
• Knowledge and experience with Microsoft endpoint deployment and configuration management solutions (i.e. Intune, AutoPilot, SCCM)
• Knowledge and experience with VoIP hosted solutions.
• Ability to plan, organize, and adapt to changing assignments and priorities and work effectively under pressure to meet deadlines.
• Excellent analytical skills to develop, interpret and clarify technical documentation, and IT policies.
• Familiarity with providing support and resolution for remote workers.

Benefits

For general information related to benefits with the State of California, please click here: State Employees - CalHR Benefits Website.

Finance employees are excluded from collective bargaining and are eligible to receive the following enhanced benefits:
  • Enhanced medical, dental, and disability benefits
  • Employer paid Life Insurance
  • Additional hour of Vacation/Annual Leave
  • Excluded employees are not subject to State Disability Insurance payroll withholding
For more details about employee benefits, visit the Department of Finance’s website here.


Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.dof.ca.gov
Human Resources Contact:
Erika Gonzalez
(916) 323-4071
Erika.Gonzalez@dof.ca.gov
Hiring Unit Contact:
Igor Zotov
(916) 323-3104
Igor.Zotov@dof.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Larissa Stockton
(916) 445-3368
Larissa.Stockton@dof.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

Statement of Qualifications (SOQ) - Candidates must submit a SOQ. The SOQ is a narrative discussion that identifies how your education, training, experience, and skills correlate to the desirable qualifications identified for this position. Please write out each question below and provide a detailed answer for each question. Include specific examples and limit your SOQ to two pages in length with a font size no smaller than 11 pt.
1. Describe how your work experience and education qualify you for the role and responsibilities for this position based on the duty statement and desirable qualifications. Cite specific experience examples and dates and positions held.
2. Describe your approach to providing excellent customer service, especially in high-pressure situations. How did you ensure customer satisfaction?
3. Provide an example of a time when you had to adapt to changing priorities or assignments. How did you manage your time to meet critical deadlines?

      Equal Opportunity Employer

      The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

      It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

      Application Methods:
      Electronic (Using your CalCareer Account)
      By Mail
      Drop-off
      Print Job