Job Posting: Manager II/EEO Officer

Unemployment Insurance Appeals Board

JC-519321
-
Manager II/EEO Officer
MANAGER II

$9,572.00 - $10,867.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 6/6/2026

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Under administrative direction of the Deputy Executive Director/Chief Administrative Law Judge, the Manager II serves as the Equal Employment Opportunity (EEO) Officer for the California Unemployment Insurance Appeals Board (CUIAB).  In this capacity, the position is responsible for the development, implementation, coordination, and oversight of CUIAB's EEO program and for ensuring departmental compliance with applicable federal and state laws, regulations, and policies.  Responsibilities include oversight of complaint investigations, policy development, compliance monitoring, organizational assessment and recommendations, complaint resolution, and required reporting in accordance with Government Code section 19795.

In addition, the Manager II provides executive-level leadership and oversight of CUIAB's statewide operational improvement and workload management functions. This includes strategic oversight of system-based workload distribution, evaluation of operational processes, and leadership of major quality assurance and continuous improvement initiatives.

The Manager II also serves as CUIAB's internal investigator for highly sensitive personnel, equity, and operational matters and collaborates with external entities, including the Office of the Attorney General and other external stakeholders, as necessary.

Position(s) exist at 2400 Venture Oaks Way, Sacramento, CA, 95833. 

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-519321
Position #(s):
279-333-4802-001
Working Title:
Manager II/EEO Officer
Classification:
MANAGER II
$9,572.00 - $10,867.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 AM - 5:00 PM
Work Week:
Monday-Friday

Department Information

Created by the Legislature in 1943, the California Unemployment Insurance Appeals Board (CUIAB) is an independent administrative court system for workers and employers seeking to challenge decisions made by the Employment Development Department (EDD). Appeals are the first opportunity for all parties to present evidence and tell their side of the story before an Administrative Law Judge (ALJ) and have that ALJ decide the case. The ALJ's decision may be appealed to a five-member Board appointed by the Governor and the Legislature. The Board's decision is final, unless overturned by the California Superior Court.
Department Website: http://www.cuiab.ca.gov

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov.

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

  • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

  • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

  • Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.

  • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Manager II Bulletin

For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/6/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Unemployment Insurance Appeals Board
Mail In Address
Attn: Job Control #519321
c/o EDD - Human Resource Services Division - MIC 54
PO Box 826880
Sacramento, CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Unemployment Insurance Appeals Board
Drop Off Address
Job Control #519321
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento, CA 95814
08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.cuiab.ca.gov
Hiring Unit Contact:
Gregory Crettol
(916) 263-6750
Gregory.Crettol@cuiab.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Martha Arcellana, EEO Officer
(510) 622-3891
martha.arcellana@cuiab.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process.

A SOQ describes your experience, knowledge, and abilities as they relate to the information contained in the position description, minimum qualifications, and desirable qualifications sections that are identified in the duty statement. You must provide specific examples. The SOQ will also serve as documentation of each candidate’s ability to present information clearly and concisely in writing since this is a critical factor to successful job performance.

When responding to these items, applicants must follow these guidelines:

• The SOQ responses must be numbered and completed in the exact order the following questions are presented.

• The SOQ should be typed in 11-point Arial font, single-spaced, with 1-inch margins on letter sized paper (8.5” x 11”), limited to one page per item and no more than five (5) pages total.

• Responses should be complete, specific, clear, concise, and include examples.

• Please note: resumes and cover letters will not be considered a substitute for the SOQ.

  1. As the Equal Employment Opportunity (EEO) Officer you will be responsible for the development, implementation, coordination, and oversight of CUIAB’s EEO program and for ensuring departmental compliance with applicable federal and state laws, regulations, and policies. How do you ensure a department’s policies remain compliant with evolving EEO regulations?
  2. From your experience as an EEO Officer, provide an example of a time you handled sensitive discrimination or harassment complaint. What was your process of investigating the complaint and what was the outcome?
  3. Describe in detail your experience at a manager level where you were responsible for a wide range of departmental programs and services. Please state how many years of managerial experience you possess for each respective example provided.
  4. Describe a time when you led a complex, high impact project. Explain the project, your role, the steps you took, how you collaborated with others, how you managed different perspectives, and the outcome. Highlight any improvements to processes, internal controls, or organizational efficiency.
  5. Describe a time when you led an organization through significant change. In your response, explain how you aligned the change effort with the organization’s mission, vision, and strategic goals. What steps did you take to guide staff through the transition and the results of your efforts.

ADDITIONAL DEPARTMENT INFORMATION

Click on the link to complete the Recruitment Survey: Recruitment Survey

Merit System Principles

Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job