Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.
Please do NOT include your Social Security Number on any of the submitted documents.
STATEMENT OF QUALIFICATIONS (SOQ) REQUIRED
All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and/or experience. The SOQ must be typed and not more than one page in length per question, no less than 11 point font.
The Statement of Qualifications (SOQ) serves as a key component of the examination and hiring process and will be used to evaluate your qualifications, as well as your written communication skills. The SOQ is considered a writing sample and must clearly reflect your own knowledge, skills, abilities, and experience. While tools such as artificial intelligence (AI) (e.g., ChatGPT), internet resources, or third-party reviewers may assist with research or preparation, by submitting your application you certify that your SOQ is your original work, written in your own words, and accurately represents your background and qualifications. Failure to submit an SOQ that is your own work, including the use of AI-generated or substantially AI-assisted responses that misrepresent your abilities, may result in disqualification from the examination or hiring process. If such misrepresentation is discovered after appointment, it may constitute dishonesty and could result in adverse action, up to and including dismissal from State service.
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
Please address the following questions:
1. Describe an experience analyzing and resolving a technical problem and your interaction with the customer/user experiencing the problem.
2. Describe your background, experience, education, and/or training with IBM zSystems and your ability to serve as a subject matter expert, mentor to staff and trusted advisor to management.
3. Describe how your work experiences allow you to perform within the work environment requirements of this position. Demonstrate if you performed in similar capacity.