In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Experience with and knowledge of civil service laws, rules, and regulations pertaining to benefit administration
• Experience working independently performing analytical and technical benefit management duties
• Experience working with state control agencies and external customers, orally and in writing, to resolve complex benefit issues
• Strong organizational skills
• Ability to show initiative, take a proactive approach to work, and follow through on action items and goals
• Ability to communicate appropriately with all levels of departmental staff, up to and including executive management
• Knowledge and/or experience providing training in a classroom setting or individualized setting
• Knowledge and/or experience managing projects
• Experience maintaining the confidentiality of information and records Experience managing multiple and changing priorities
• Ability to demonstrate good judgment
• Dependable and punctual, with an excellent attendance record
• Knowledgeable of modern office methods and equipment, including experience with personal computers utilizing SharePoint, Microsoft Word, Excel, PowerPoint, etc