Job Posting: Supervisor II - Ancillary Patient Support Manager

Department of State Hospitals

JC-521199
-
Supervisor II - Ancillary Patient Support Manager
SUPERVISOR II

$7,872.00 - $9,781.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 6/28/2026

Job Description and Duties

The Supervisor II - Ancillary Patient Support Manager will be directed by the Assistant Hospital Administrator in Hospital Administration at the Department of State Hospitals – Atascadero (ASH). The incumbent will be responsible for the following duties but not limited to:

  • Manages the facilities' privacy program and has direct oversight of investigations related to patient and workforce matters.
  • Provides technical and procedural consultation and advice to all levels of the hospital’s staff in areas related to Nutrition Services, Health Information Management, and Privacy.
  • Assists Hospital Administration in developing short and long-term policies and strategic plans relative to all facets of administrative services. 
  • Establishes action plans that include the Hospital’s goals, strategic objectives, strategies, and performance measures. 
  • Participates in statewide workgroups related to new system development and implementation.
  • Oversees all reports of privacy violations or potential violations to Standards Compliance, as well as DSH headquarters and regulatory authorities, as required.
  • Develops technical expertise and decision-making skills of subordinate staff through training, discussion, coaching, and critique.
  • Provides functional direction to staff of program divisions engaged in patient clinical nutrition care, food production, cafeteria services, privacy, and patient medical record management.
  • Fosters a positive and productive work environment.
  • Ensures safety and security protocols are being abided by department personnel.
  • Monitors departments’ performance evaluation and training statistics, and aids if necessary.
  • Acts for the Assistant Hospital Administrator in their absence.
Eligibility: To be considered for this career opportunity, applicants must have eligibility by way of one of the following: reachable on a certification list, have transfer eligibility, or have reinstatement eligibility.

It is your responsibility to ensure that you meet the minimum qualifications specified in the examination bulletin/classification specifications.

If you do not have eligibility, you must take the exam. The examination is a separate process from applying for this vacancy.

Click here to take the Supervisor II Examination

Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey

You will find additional information about the job in the Duty Statement.

Working Conditions

This position may require work within the Secured Treatment Area (STA).


This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the department and is subject to change as business needs arise.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-521199
Position #(s):
455-500-4801-001
Working Title:
Supervisor II - Ancillary Patient Support Manager
Classification:
SUPERVISOR II
$7,872.00 - $9,781.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
San Luis Obispo County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
DSH - Atascadero

Department Information

The Department of State Hospitals – Atascadero is a secure public sector hospital providing inpatient forensic services for mentally ill adult males who are court committed throughout the State of California. Located on the central coast of California, the Department of State Hospitals – Atascadero is in the vicinity of destination locations such as San Luis Obispo, Paso Robles, and Morro Bay, with easy access to beautiful beaches, serene natural settings, and many historical landmarks. We invite you to join our professional and talented workforce.

Logo for Department of State Hospitals
Department Website: https://www.dsh.ca.gov

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) Medical Clearance prior to being hired.
The Statement of Qualifications (SOQ) serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ is not a resume or cover letter. To be considered for the position, applicants must submit an SOQ with their application.

Applications received without an SOQ will NOT be accepted and will be excluded from the hiring process. Applicants who fail to follow these requirements, or who do not provide responses to the specific question prompts, will be disqualified from the selection process. Write your responses carefully, as they are the initial evaluation of your application. Failure to follow these guidelines and/or answer the questions may result in your application being disqualified.

When preparing your SOQ, please adhere to the following requirements:

• Limit your response to two pages
• Use 12-point Arial font
• Number your pages
• Address each question in the order presented below

1.Describe your knowledge of privacy laws and your experience protecting confidential information and addressing potential privacy violations.

2. Describe a time you developed and implemented short-and long-term policies across multiple departments. Provide an example of a cross-functional challenges you faced, your strategic approach, and the measurable results your policies achieved in reaching administrative goals.

3. Describe your experience collaborating within a cross-functional or multi-department project team. Detail the scope of the project, your specific role and responsibilities, the skills or solutions you contributed and the measurable outcome or impact of your work.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/28/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of State Hospitals
DSH - Atascadero Postal
Attn: DSH - Atascadero Employment Office
PO Box 7005
Atascadero, CA 93423-7005

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of State Hospitals
DSH - Atascadero Drop Off
DSH - Atascadero Employment Office
10333 El Camino Real
Atascadero, CA 93422
Building 105 – Drop box available after hours
08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -
    A Statement of Qualifications (SOQ) is required and must be submitted with your application to be considered for this position. Applications submitted without an attached SOQ will not be considered. See the Special Requirements section for any additional information relevant to the SOQ requirement.
  • Other - Candidates who believe they meet the Minimum Qualifications (MQs) based on a pattern of education, as outlined in the classification description (specifications), must submit a copy of their unofficial college transcripts showing how many units completed with their application (STD. 678). Higher degrees cannot be accepted as proof of a lower degree.
    • Transcripts must include candidate's name, the name of the school, and the date the degree was conferred, if applicable, in order to be considered for this position.
    • Foreign transcripts must include verification for US equivalency from an independent company.
    • Please ensure that the birthdate and social security number are redacted from the transcripts.
    If you are not using education to meet the MQs, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
  • Other -
    • If using Out of Class (OOC) experience to meet minimum qualifications, candidates must provide a copy of the approved OOC Completion Memorandum certifying their OOC experience. Failure to submit the required documents will result in the OOC experience not being applied towards meeting the minimum qualifications of the classification.

      If you are not basing your eligibility on OOC experience, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

There are many benefits to joining our team! The State of California offers a generous benefits package, including but not limited to:
  • Medical Benefits (health, dental, and vision)
  • Work life balance (some positions qualify for flexible work hours and schedules, and a minimum of 10 days of paid leave annually – specific accrual rates can be found here)
  • Paid Holidays and leave (family medical leave, military leave, etc.)
  • Defined benefit retirement program with CalPERS
  • Savings Plus Program (401(k), 457)
  • School loan forgiveness under federal Public Service Loan Forgiveness
  • Commute Program
  • Employee Wellness Program (discounts to health clubs)
  • Employee Assistance Program
  • Medical/Dependent Care Reimbursement Accounts
  • ScholarShare (college savings account)
  • On-the-job training and professional development
  • Most positions qualify for annual raises until you reach the maximum salary for that position, subject to meeting performance standards
Additional benefit information can be found on the CalHR website and the CalPERS website.

These webpages are intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base, and length of appointment.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dsh.ca.gov
Human Resources Contact:
DSH-Atascadero Employment Office
(805) 468-3384
ASHEmployment@dsh.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Pearl Melena
(805) 468-2007
Pearl.Melena@dsh.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

  • Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.
  • Applications postmarked on the final filing date will be accepted.
  • Scanned, copied, or faxed applications will not be accepted.
  • Applications will be screened and only the most competitive will be offered an interview.
  • Any limited-term appointments may transition in to a permanent appointment.
  • Selected candidates will be required to submit to a criminal history review utilizing Live Scan fingerprinting.
  • This position requires candidates to pass a Medical Evaluation. You will be required to submit to a Medical Evaluation and receive clearance prior to being hired.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job