In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of:
• Programs, policies, and procedures of the Labor Commissioner's Office and the Department of Industrial Relations
• Principles and practices of personnel management, training, and management; and a manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment; and methods and techniques for effective leadership
• State and related Federal labor laws; orders of the Industrial Welfare Commission
• Principles, practices, and terminology of labor relations work
• Purposes, organizations, and trends of employee and employer organizations
• Terminology used in various occupations
• Labor and employment conditions and trends in California
• Industrial occupations and their requirements and employment procedures
• The law of contracts as it applies to the field of labor relations
• Court procedure and rules of evidence, principles and theories of administrative law and judicial review of administrative actions and legal terms and forms commonly used in civil procedures
Skills:
• Active listening and fact-gathering in order to make informed decisions
• Sound judgment, reliability, impartiality, tact, firmness, and patience
• Organization and time management in order to prioritize multiple tasks and assignments. Decision-making and problem-solving in order to handle supervisory matters
• Critical thinking in applying laws and procedures in order to analyze problems and successfully resolve supervisory matters and/or advise on investigations or other work matters
• Good judgment in order to maintain the integrity of the decision-making process
• Write reports and/or findings analytically and concisely
• Maintain professional decorum in order to engage teams and the public productively and with respect
• Effective leadership capabilities
• Strong interpersonal and collaborative skills in building team organization and coordination across all programs
• Mathematical, research, and investigative skills
• Possess good decision-making skills, strong leadership ability, initiative, and resourcefulness to complete tasks.
• Proficiency in Excel and other Microsoft applications
Ability to:
• Make thorough evaluations of laws, rules and other procedures and to carefully examine facts to draw correct conclusions in making management determinations or otherwise advise on work matters
• Deal tactfully and effectively with teams, the public, and stakeholders
• Conduct, coordinate, and advise on difficult and involved investigations or other key projects
• Plan and administer elements of an enforcement program
• Analyze information or evidence and draw correct conclusions and make informed decisions
• Coordinate workload of offices, including but not limited to organizing, planning and executing the work.
• Express oneself clearly in all forms of communication
• Give feedback and be receptive to feedback received
• Think beyond the confines of traditional models to recognize opportunities, seek creative solutions and seek to implement those solutions proactively, responsibly and through stakeholder and upper management engagement
• Promote team cooperation and encourage participation