The Secretary of State’s (SOS) Project Management Office is recruiting to fill two (2) permanent, full-time Information Technology Specialist I (ITS I) positions to serve as project manager/lead on medium/high risk and complex Information Technology (IT) projects.
Under the direction of an Information Technology Manager I, the ITS I manages and oversees all phases of the project management and system development life cycles to ensure efficient and effective delivery of IT products, services, and systems. The incumbent will coordinate project objectives by working closely with agency division chiefs, senior management, and the rest of the Information Technology Division. Projects include system maintenance efforts, development or updates to existing applications and systems, and updates of existing applications in response to new legislation. In addition, the ITS I will work with other SOS project managers to develop standards and provide oversight for IT application development projects by developing and maintaining required project documents and applying project management methodology in support of projects and efforts. The ITS I must communicate effectively, be well-organized and be able to track and complete multiple assignments concurrently while establishing and maintaining professional relationships with internal/external customers, management, executives, SOS users, vendors, and other governmental entities.
Desirable Qualifications: The most qualified candidates will have the following:
• Excellent customer service and experience facilitating in a small or large group setting.
• Experience assisting with or managing complex IT projects (2+ years).
• Experience with the State budget and procurement processes.
• Experience with legislative and administrative procedures.
• Experience with the roles and responsibilities of oversight and regulatory agencies.
• Experience defining business and technical requirements.
• Experience assisting with or managing IT contracts.
• Experience developing project plans.
• Experience in resolving complex IT issues.
• Experience leading the development of IT documents (i.e., Project Approval Lifecycle and/or Project Delivery Lifecycle documents, Request for Proposals, and Budget Change Proposals.)
• Knowledge and experience using project management software to prepare project plans and manage project budgets (i.e., Microsoft Project, Microsoft Excel, ServiceNow and Azure DevOps).
• Knowledge of requirements analysis principles, cost-benefit principles, and risk management techniques.
• Experience in managing and leading Risks and Issues Stakeholder meetings.
• Project Management Professional Certification.
Supplemental Questionnaire: Responses must be based on the applicant's personal professional experience. Examples may come from projects in which the applicant served as a project manager, project lead, project team member, analyst, coordinator, or other role with project-management responsibilities. Applicants should clearly identify their individual role and contributions. The Statement of Qualifications must be no more than two (2) pages typed, using business professional font, font size, and formatting. Application packages submitted without Supplemental Questionnaire responses will not be considered.
Applicant must submit a clearly titled supplemental questionnaire answering the following questions:- Managing a Project or Major Project Task: Describe an IT project or a significant project task (such as management of risks and issues, schedule, etc.) in which you were responsible for helping plan, coordinate, or manage the work.
- Requirements, Scope, or Changing Priorities: Describe a time when you worked with a customer, business user, or stakeholder to identify or clarify requirements for an IT project, application, system, or service.
- Budget and Contract Experience: Describe your experience assisting with or participating in the budget or contract management of an IT project, service, or procurement.
You will find additional information about the job in the Duty Statement.
