In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
The incumbent must demonstrate strong leadership, written and verbal communication, analytical, and organizational skills. The incumbent must exercise sound judgment, work independently, effectively manage competing priorities and deadlines, and communicate effectively with employees, management, and control agencies. The ability to lead and develop staff, address complex and sensitive personnel matters, and provide excellent customer service is essential.
Among other qualities, the most highly desirable candidates will possess:
- Experience supervising, leading, training, or mentoring staff in a personnel, payroll, benefits, leave, or related human resources environment.
- Extensive knowledge of California State personnel and payroll laws, rules, policies, procedures, and bargaining unit provisions.
- Experience researching and resolving complex personnel, payroll, benefits, leave, and employment transaction issues.
- Knowledge and experience working with State Controller’s Office (SCO) Personnel and Payroll Services Division (PPSD) systems, processes, and applications.
- Experience interpreting and applying guidance from control agencies such as SCO, CalHR, CalPERS, and the State Personnel Board.
- Demonstrated ability to establish priorities, manage workloads, monitor work quality, and meet critical processing deadlines.
- Experience identifying training needs, developing staff, providing constructive feedback, and promoting accountability.
- Strong analytical and problem-solving skills with the ability to identify operational issues and recommend practical solutions.
- Experience developing or improving procedures, desk manuals, training materials, workflows, or internal controls.
- Ability to communicate effectively and professionally with employees, management, technical staff, control agencies, and other stakeholders.
- Strong attention to detail and the ability to effectively manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, Teams, OneNote, and SharePoint.
- Willingness to travel occasionally within the state, as needed.