Job Posting: Emergency Services Coordinator

California Governor's Office of Emergency Services

JC-536989
-
Emergency Services Coordinator
EMERGENCY SERVICES COORDINATOR, OFFICE OF EMERGENCY SERVICES

$5,308.00 - $8,157.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/30/2026

Job Description and Duties

**This is a re-advertisement. Candidates who previously applied for JC-511304 need to submit a new application package to be considered for interviews.**

The position will be headquartered in Orange County and will be required to regularly report to the Southern Regional Emergency Operation Center.

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Under direction, the Emergency Services Coordinators (ESCs) in Regional Operations Southern are the first line of collaboration, communication, and coordination between local emergency managers and the state. Under direction, this Southern Headquarters ESC position will be responsible for day-to-day operations, trainings, meetings, and facilities readiness, as well as emergency response operations at the Southern Region Santa Ana office. They will provide technical expertise on emergency management, response, mitigation, recovery, and other functions of Cal OES while representing the state. They will possess a perceptive understanding of local, state, and federal regulations and requirements in relation to declared emergencies and recovery programs to provide guidance to their assigned area and accurately convey critical information vital to saving lives, property, and the environment.

During non-emergencies, the ESC will focus on planning, prevention, training, response exercises, and various projects that enhance preparedness for the region and partner agencies. During emergencies, the ESC may respond to provide coordination between an Operational Area and the Region and/or State Operations Center within the Standardized Emergency Management System (SEMS).

You will find additional information about the job in the Duty Statement.

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest (COI): This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-536989
Position #(s):
163-342-4926-XXX
Working Title:
Emergency Services Coordinator
Classification:
EMERGENCY SERVICES COORDINATOR, OFFICE OF EMERGENCY SERVICES
$5,308.00 - $8,157.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Orange County
Telework:
In Office
Job Type:
Permanent, Full Time

Department Information

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

The Response Directorate leads the State’s incident response efforts and maintains emergency management situational awareness during an incident. Responding to a disaster means addressing the short-term, direct effects of an incident or threat. Response includes immediate actions to save lives, protect property, and meet basic human needs.

The Cal OES Response Directorate addresses all types of threats and hazards, ranging from accidents, technological hazards, natural disasters, human-caused incidents, pre-planned events, proactive preparedness measures, and mutual aid coordination.

The Response Directorate reinforces local responses to incident areas by coordinating state-level government, private sector, and nongovernmental roles in support of local governments and other entities. Responses are conducted in accordance with the Standardized Emergency Management System (SEMS).

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here:
Response Operations | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Special Requirements

Application Package Requirements
To have your application considered for this job opportunity:
  • List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
  • List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
  • Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
  • You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
  • SROA and Surplus are encouraged to apply and must submit a copy of their letter.
  • Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**
**All hires may be subject to a criminal background check.**
**We encourage applicants to apply electronically.**

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/30/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Governor's Office of Emergency Services
Recruitment
Attn: HR Unit - MG
3650 Schriever Ave
Mather, CA 95655

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Governor's Office of Emergency Services
Human Resources
HR Unit - MG
10370 Peter A McCuen Boulevard
Mather, CA 95655
Please drop off at HR Window; Second Floor. This excludes holidays and weekends.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Knowledge of state disaster preparedness and response protocols and procedures, the state’s disaster response structure and governance and the roles and responsibilities of key agencies in the state’s disaster response framework
  • Knowledge of federal, state, and local emergency preparedness and response laws, policies, procedures, and regulations
  • Knowledge of current research and best and promising practices for disaster planning, preparedness, and response
  • Experience working with social services and health agencies during emergency events and addressing the needs of older adults, individuals with disabilities, vulnerable and underserved populations for disaster preparedness and during disaster events
  • Demonstrated ability and experience to effectively collaborate and lead a multidisciplinary team of professional staff to prepare for and respond to emergency events
  • Ability to establish and maintain rapport, and collaborative working relationships with highly engaged internal and external stakeholders including state emergency response agencies, executive leaders and local program partners
  • Ability to maintain a high degree of confidentiality
  • Demonstrated ability to handle multiple competing priorities simultaneously
  • Ability to provide the highest level of customer service in all situations
  • Ability to develop evaluations and surveys using data collection and reporting systems
  • Excellent written and verbal communication skills
  • Capacity to perform at a high level under pressure while consistently meeting deadlines
  • Demonstrated ability to effectively communicate orally and in writing, with discretion, empathy, and mutual respect with individuals at all levels in the organization, and with internal and external stakeholders
  • An understanding of issues of equity, diversity, and inclusion and a commitment to ensuring that the needs of diverse and underserved populations are taken into consideration when preparing for and responding to disaster events
  • Demonstrated ability to work efficiently and resourcefully as a project lead and/or team member to plan, develop, implement, and track outcomes for long term projects, with minimal supervision, to meet the strategic goals and objectives of an organization
  • Knowledge of state government functions, public sector management principles, control agencies, the state budget cycle, and the legislative process

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.
Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
  • Excellent CalPERS state pension plan
  • 401(k) and 457(b) Plans
  • Flexible Schedules
  • Generous paid time off
  • Health, dental & vision insurance for the employee or the employee's family
  • Investment in careers development
  • Free Parking
  • Electric Carport

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.caloes.ca.gov
Human Resources Contact:
HR Unit - MG
(916) 845-8321
Recruitments@caloes.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 845-8600
EEO@CalOES.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration.

A resume in lieu of the SOQ responses may disqualify an applicant from consideration. A standard or generic SOQ may disqualify an applicant from consideration.

PLEASE NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.

SOQ FORMAT INSTRUCTIONS:
  • Must include applicant’s full name (Last, First).
  • The original SOQ questions must be listed in the SOQ document.
  • Question(s) must be answered in numerical order.
  • Font should be Arial, Calibri or Times New Roman. These fonts are acceptable for this SOQ assignment.
  • Not to exceed one page for each question. (3 pages total)
  • Pages are single-sided and single-spaced.
PLEASE ANSWER THE FOLLOWING:
  1. Describe your background, education and/or training as it related to the duty statement and desirable qualifications.
  2. Describe your experience in effectively leading departmental and contributing groups, communicating with executive leaders, and helping an organization achieve its disaster preparation, emergency planning, and response goals.
  3. Describe your experience responding to large and complex disaster and emergency response activities and projects that involve multidisciplinary staff, state emergency response agencies, and local stakeholders. Please also include any experience in helping to resolve local issues and resource needs and navigating solutions among local and state response partners.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package

Exam & Additional Information

To obtain list eligibility please click on the link below:
Emergency Services Coordinator - EXAM-1675

Personal Leave Program (PLP): Effective July 1, 2025, CalHR implemented the temporary Personal Leave Program 2025 (PLP 2025), which reduces employee pay in exchange for leave credits. The reduction amount and leave credits vary by bargaining unit. Salary range(s) listed do not reflect this temporary reduction.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job