As a key member of the Database Admin Services Section, the Database Administrator serves as a technical expert in the System Engineering domain and performs a wide range of complex database administration, systems engineering, and software support functions. Responsibilities include the installation, configuration, maintenance, testing, monitoring, troubleshooting, and performance tuning of Database Management Systems (DBMS), related software, utilities, and supporting infrastructure. Provides expert-level support for development, testing, and production database environments and ensures the reliability, availability, integrity, security, and performance of enterprise database systems. Duties include implementing database software upgrades, releases, patches, and maintenance activities; diagnosing and resolving complex system, application, and performance issues; and developing and maintaining backup and recovery solutions to protect business data from hardware, software, or operational failures.
The Database Administrator serves as a consultant and technical primary point of contact throughout all phases of the system development life cycle, collaborating with customers, project teams, application developers, business units, and technical staff to implement new database solutions and enhance existing systems. May serve as a project lead or backup team lead, assisting with planning, prioritizing, assigning, and monitoring workload, maintaining performance metrics, and providing management with input regarding team productivity and project status. Performs advanced database performance analysis and tuning activities, develops recommendations, and implements improvements that optimize DBMS performance and system efficiency.
Responsibilities include ensuring database integrity and security, promoting and implementing DBMS best practices and standards, and providing technical guidance to support organizational goals and operational requirements. Serves as the lead technical resource for complex production incidents and database-related problems by coordinating with affected stakeholders, implementing corrective actions, validating solutions, and ensuring effective communication with customers, management, and impacted teams. Responsibilities also include documenting lessons learned, contributing to incident reviews, maintaining technical documentation, and providing status updates to management and operational support teams.
The Database Administrator applies advanced knowledge of data architecture, data modeling, database design principles, and related tools to support enterprise data management initiatives. Influences, motivates, and leads individuals and groups in resolving complex technical challenges, demonstrates strong presentation and communication skills, and effectively communicates technical concepts to audiences of varying technical backgrounds. The Database Administrator is expected to remain current with evolving technologies, industry trends, and best practices through continuous learning and professional development. Responsibilities include mentoring and training staff on database monitoring, troubleshooting, performance tuning, and operational support procedures to strengthen team capabilities and technical expertise.
All duties are performed in support of the department's mission, values, and service objectives, with a strong focus on customer service, collaboration, innovation, and operational excellence. Please see duty statement for more details.