Job Posting: Chief Support Executive - Career Executive Assignment Level A (Statewide)

California Correctional Health Care Services

Chief Support Executive - Career Executive Assignment Level A (Statewide)
C. E. A.

$9,755.00 - $11,807.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

Under the direction of the Chief Executive Officer (CEO), Health Care, the Chief Support Executive (CSE) for Health Care Services (Medical, Mental Health, and Dental) is responsible for carrying out the administrative and support functions of Health Care Services.  In this capacity, the incumbent is the operational policy advisor to the institution CEO, for Health Care Services and is responsible, directly or indirectly, for allied health services, plant operations, fiscal services, budgets, contracts, and procurement.  The CSE will also serve as the CEOs’ liaison with institution, regional, and/or headquarters (HQ) human resources (HR) and information technology/information systems staff.

Positions exist statewide; however, vacancies may not exist at all 32 locations.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Chief Support Executive - Career Executive Assignment Level A (Statewide)
    C. E. A.
    $9,755.00 - $11,807.00 A
    # of Positions:
    Work Location:
    Sacramento County
    In Office
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information


    We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.



    To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.


    The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of cultural backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department. 


    CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

    Please note: Main communication for this position will be through email.  Please ensure you have a valid email address on your application.

    Special Requirements

    Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

    Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

    Candidates new to CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis (TB) testing prior to appointment followed by department annual TB testing/evaluation thereafter.

    When submitting supporting documents, PDF file format is preferred.


    CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to


    Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors.

    Application Instructions

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: Until Filled

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    California Correctional Health Care Services
    Attn: Kim Trinh
    Executive Recruitment and Selection
    PO Box 588500, D-1, Personnel
    Elk Grove, CA 95758

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    California Correctional Health Care Services
    Kim Trinh
    Executive Recruitment and Selection
    8280 Longleaf Drive, Building D-1
    Elk Grove, CA 95758
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications -

      A Statement of Qualifications (SOQ) describes your experience, knowledge, and abilities as they relate to the information contained in the position description, minimum qualifications, and desirable qualifications sections that are identified in the duty statement. You must provide specific examples. The SOQ will also serve as documentation of each candidate’s ability to present information clearly and concisely in writing since this is a critical factor to successful job performance.

    • Other - A Form 631 with location preferences for employment must be submitted with your application package. See attached Duty Statement in this job bulletin, the Form 631 is included.  

    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; personnel management techniques; the department's or agency's equal employment opportunity objectives; and a manager's role in the equal employment opportunity program.

    Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures, and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislative and Executive Branches; analyze complex problems and recommend effective courses of action; prepare and review reports; and effectively contribute to the department's or agency's equal employment opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

    Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.


    In addition to the Desirable Qualification listed above, please reference the attached duty statement for additional Desirable Qualifications specific to this position.

    Examination Information

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.


    Benefit information can be found on the CalHR website,, and the CalPERS website,


    Information on benefits afforded by membership in the California Public Employees Retirement System Benefit can be found on the California Department of Human Resources (CalHR) website at


    Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Human Resources Contact:
    Kim Trinh
    (916) 430-8533

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Coordinator
    (916) 691-6035
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Statement of Qualifications

    APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ)/SUPPLEMENTAL QUESTIONNAIRE (SQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ/SQ.

    Applicant must answer the questions listed below in numerical order.

    SOQ shall not exceed four (4) pages in length, single-spaced, 12-point Arial font, and be in justified paragraph format.

    The document shall be titled "Statement of Qualifications - (Your Full Name)."

    When completing the SOQ, please include all relevant experience, education, and training for the statement below.

    1. Describe in detail, your experience at a manager level where you were responsible for a wide range of programs or services. You must state how many years of managerial experience you possess. 
    2. Describe your leadership skills and provide examples of your ability to think strategically and function effectively as a member of an executive management team.
    3. Describe your knowledge of the state of California or other complex health care organizations' operations, administrative, personnel, and budgetary procedures. Include your knowledge of current management trends which include customer service and business organization trends. 
    4. Describe a large project you managed through implementation where you analyzed and developed complex project plans and budgets to ensure the project was completed on time and within available resources. 
    5. Describe your knowledge of health program administration, including quality management, policy development, program planning, electronic health records, and patient safety. 
    6. Describe your ability to gain the confidence and support of executive leadership and provide effective advice on a wide range of administrative and operational matter and policies. 
    7. Describe your ability to collaborate with others to achieve mutual goals and meet the organizations' and external stakeholders' strategic goals and objectives.


    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail