Job Posting

Department of Public Health


JC-91605 - Operational Support Manager

Final Filing Date: 12/20/2017

Position Details

Job Control Details
Job Code #: JC-91605
Position #(s):
Working Title: Operational Support Manager
$6,245.00 - $7,760.00
# of Positions: 1
Work Location: Sacramento County
Job Type: Permanent, Full Time

Department Information

Are you looking to join an exciting, dedicated team of professionals that work to improve the health and well-being of women, infants, children and adolescents in California? To accomplish its mission, the Maternal, Child and Adolescent Health Division (MCAH) maintains partnerships, contracts, and agreements with state, federal, and local agencies in both public and private sectors. MCAH hosts an array of programs and initiatives to serve the state's diverse populations and regions providing important resources, information and data about reproductive health, family planning, pregnancy, birth outcomes and more. Most programs and initiatives within MCAH are funded by the 1935 Social Security Act's Title V Block Grant.

Job Description and Duties

Under the direction of the Assistant Division Chief for Maternal, Child and Adolescent Health (MCAH) Division, The Staff Services Manager (SSM) II, Chief of the Fiscal Oversight and Operations (FOO) Section, directly supervises two Staff Services Manager Is, over the Fiscal Oversight (FO) Unit and the Administrative and Business Services (ABS) Unit. The SSM II ensures the accuracy provided by these two units optimizes program services and meets Federal program and performance requirements. The incumbent plans, organizes, coordinates, directs, supervises, and evaluates the ongoing operation of all fiscal and funding agreement functions necessary for California’s statewide programs for MCAH. Major functions include, but are not limited to, planning, forecasting, and monitoring of MCAH Local Assistance and Support budgets and expenditures for the entire MCAH Division. Duties also include; management of the MCAH budget, including federal, state and private foundation funding sources, and other related administrative duties for the MCAH Division. Provides leadership and consultation for procurement services in developing and implementing service orders and purchase orders with various State agencies, private businesses and individuals. This position requires up to 5% travel.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/20/2017

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, eligible for a Training and Development assignment, have SROA and/or Surplus eligibility, or have list eligibility (or are in the process of obtaining list eligibility). SROA and Surplus candidates may attach “surplus letters” to their applications.

Applications will be screened and only the most qualified applicants will be selected for an interview.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health
Attn: Classification and Certification
1615 Capitol Avenue Suite 73.430
P.O. Box 997378 MS 1700-1702
Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Classification and Certification
1615 Capitol Avenue Suite 73.430
P.O. Box 997378 MS 1700-1702
Sacramento, CA 95899-7378
08:00 AM - 05:00 PM

Required Application Documents

Please submit the following items with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Supplemental Application - Please limit your responses to the questions below to no more than two pages total.

    1. Describe your experience coordinating and facilitating complex work projects. Include your experience in any liaison role as well as working with external and internal partners and stakeholders.

    2. Describe your experience with fiscal, business services and human resources. Include your experience working with reconciliation of multi-funded projects and the types of contracts you have developed; experience working with personnel and business services.
  • Resume is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
1. Ability to think strategically and ‘see the big picture’ to ensure MCAH objectives and goals are met.

2. Ability to interpret federal, state, and California Department of Public Health guidelines and administrative manuals.

3. Capability to administer, monitor and report on state and federal funds.

4. Capacity to formally and informally work with internal and external partners (Local Health Jurisdictions, Budget Office, Accounting Office, Program Support Branch, Department of Finance, Health Resources, Services Administration, Human Resources, etc.).

5. Ability to develop and evaluate alternatives, analyze data, and present ideas/information effectively.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

  • Human Resources Contact:
    Human Resources Branch
    (916) 445-0983
  • Hiring Unit Contact:
    Merijune Tokuno
    (916) 650-0316
  • Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Office
    (916) 445-0938
  • California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.


You can apply for this job via the following method(s):

  • Electronic (through your CalCareer Account)
  • By Mail
  • Drop-off
Use Your CalCareer Account

Manage your applications and update your information with ease through your CalCareer Account. If you do not have a CalCareer Account, it is easy to create one.

Additional Documentation
Alternate Application Process

While we recommend that you utilize your CalCareer Account to take advantage of all the tools available, you may choose to apply for this job without using your account. In this case, print and complete the Job Application Package Checklist and include it if you submit a hard copy application.

Job Application Package Checklist

Blank Application Form (STD 678)