Job Posting: Staff Services Analyst

Department of Forestry & Fire Protection

JC-386930
-
Staff Services Analyst
STAFF SERVICES ANALYST

$3,534.00 - $5,744.00 per Month

Final Filing Date: 8/23/2023

Job Description and Duties

To be eligible for consideration, you must meet one of the following eligibility criteria:

1) Taken and passed the examination for this classification and be on a current certified list
2) Eligible to transfer
3) Eligible to reinstate

Applicants that successfully pass the examination will be placed on an eligibility list. Obtaining list eligibility does not guarantee employment. Those interested in obtaining employment must apply and compete through the State recruitment process.

Sign up for CAL FIRE exam notifications here. General information on CAL FIRE career opportunities can be found here.

For questions about the exam process, job application process, or about career opportunities with CAL FIRE, email our Recruitment Unit at CALFIRErecruitment@fire.ca.gov or call (916) 894-9585.



Please Note: Due to postal service delays, electronic submission of application is recommended.

 

Please see the Duty Statement link, found in the Additional Documents section, for more information.


You will find additional information about the job in the Duty Statement.

Working Conditions

Travel may be required up to 5% statewide and may include overnight stays.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-386930
Position #(s):
543-533-5157-007
Working Title:
Staff Services Analyst
Classification:
STAFF SERVICES ANALYST
$3,534.00 - $4,428.00 A
$3,826.00 - $4,789.00 B
$4,588.00 - $5,744.00 C
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The California Department of Forestry and Fire Protection (CAL FIRE) is California’s fire department and resource management agency. The organization is comprised of nearly 8,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California.

 

When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. CAL FIRE offers well-paying careers and opportunities for advancement. We hope that you will consider a rewarding and challenging career with CAL FIRE!

Special Requirements


If using education to meet the Minimum Qualifications, please provide transcripts/degree

All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.

1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

The minimum qualifications can be found in the Staff Services Analyst (General) classification specifications.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/23/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Forestry & Fire Protection
Attn: Classification & Hiring - Personnel Technician
P.O. Box 944246
Sacramento, CA 94244-2460

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Forestry & Fire Protection
Classification & Hiring - Personnel Technician
710 Riverpoint Court, Suite 250
West Sacramento, CA 95605
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - A Supplemental Questionnaire is REQUIRED and must be submitted with your application to be considered for this position. Failure to include the Supplemental Questionnaire as required shall result in disqualification from the hiring process. Please see the section labeled "Supplemental Questionnaire" for further information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong communication skills.
• Knowledge and use of data analytics and visualization software such as Power BI
• Experience with Microsoft Office Suite
• Experience in identifying improvements to data-related processes
• Knowledge of interpreting budget reports.
• Excellent customer service skills

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Michele Blumer
(916) 540-0180
michele.blumer@fire.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Reasonable Accommodation Coordinator
(916) 767-8359
ReasonableAccommodations@fire.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

SUPPLEMENTAL QUESTIONNAIRE

SQ Instructions:
· Must not exceed two (2) pages in length.
· Must be written in Arial 12-point font.
· Name and JC number must be included on the top of page one (1).

1. Describe how your experience, education, and training would qualify you as a good candidate for this position.

2. Describe a specific project in which you have researched or evaluated a problem and assessed alternatives. Explain the process you used for analyzing the issue and developing a recommendation.

3. Describe an experience where you addressed an angry customer, where tact was needed to achieve a positive outcome. What was your role and how did you handle the situation?


ADDITIONAL INFORMATION & APPLICATION INSTRUCTIONS


  • This is a deep class position with increasing responsibilities; candidate’s experience and/or education will determine the range they will be placed in.

Filing a job application “within the time” shall mean: applications must be postmarked by the United States Postal Service (USPS) or depositing with a parcel delivery or courier service no later than the final filing date specified by the job vacancy announcement, provided that the parcel contains proof of a timely deposit with the parcel delivery or courier service or

- Date stamped at the appropriate office of the appointing power no later than the final filing date specified by the job vacancy announcement

or

- Electronically transmitted no later than 11:59 p.m. Pacific Time on the final filing date specified on the job vacancy announcement.

For the purposes of determining whether an application has been filed within the time as set forth above, any dates printed on mobile barcodes or equivalent mobile print technology shall not be considered postmarks and, as such, are not acceptable proof of the date the application was filed.

A completed State Application (STD. 678), a Resume, and any other relevant documents (e.g. transcript copies, copies of degree(s), cover letter, etc.) should be submitted electronically via your CalCareer Account, by U.S. mail, or by dropping your application package off. Both addresses are listed in this Job Advertisement.

Please reference Job Control 386930 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section on the STD. 678. SROA and surplus candidates should submit a copy of their letter with their application. Please note you can only apply for one Job Control per application submission.

Candidate may be selected by Resume Review.

Temporary Appointments (TAU) may be considered if conditions warrant. TAU may be made to anyone regardless of eligibility. TAU may not exceed 9 months and will require eligibility to be obtained through an examination process in order to transition to a permanent or limited-term appointment.

Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: https://www.surveymonkey.com/r/HLYSH8V

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.