Job Posting: ITS I

Department of Technology

JC-113109
-
ITS I
INFORMATION TECHNOLOGY SPECIALIST I

$4,921.00 - $7,962.00

Final Filing Date: Until Filled

Job Description and Duties

This vacancy has been previously posted.  If you have already applied for this position, it is not necessary to resubmit your application.



Under the direction of the UNIX Support Group, the AIX Information Technology Manager (ITM) I, the Information Technology Specialist (ITS) I provides complex level system administration for central UNIX (AIX) servers in a highly available and reliable computing environment.  Services include: complex design, development, configuration, system and user application installation, maintenance of system services including patching, monitoring of system performance and status, diagnosis and repair of system failures in accordance with best practices in system administration and security.  The Technical Specialist assists clients with complex troubleshooting and resolving end-user issues; remains aware of current trends in computing and evaluates new developments in computing hardware and software; creates programs and scripts in support of the group’s existing services and new offerings and researches, acts as a team leader and participates in the complex systems projects and Infrastructure upgrades.  This position requires the application of skills in analysis, planning, project management, documentation, system performance and resource utilization information gathering and analysis and vendor interaction and problem reporting and resolution.

You will find additional information about the job in the Duty Statement.

Working Conditions

  • May receive calls for after-hours support services

  • May be required to carry a cell phone to respond to queries and issues

  • Periodic overtime may be required

  • Some travel may be required to perform duties, attend training and provide customer support.

  • Open office environment with cubicles and some work in the computer room

  • Must maintain consistent, predictable attendance

  • Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI)

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-113109
Position #(s):
695-363-1402-018
Working Title:
ITS I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$4,921.00 - $7,962.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
Work Week:
Sunday-Thursday

Department Information

California Department of Technology

P.O. Box 1810

Rancho Cordova, CA 95741-1810

Attn:  Rae / RPA 17-257/ JC 113109

Inquiries:  Michelle Duran (916) 228-6458

Special Requirements

STATEMENT OF QUALIFICATIONS (SOQ)

A Statement of Qualifications is required to be considered for this position.  The SOQ is a narrative discussion of your education, training, experience and skills as it relates to the desirable qualifications.  The SOQ serves as a documentation of your ability to present information clearly and concisely and should be typed.  Resumes do not take the place of the Statement of Qualifications.  Applicants who fail to submit the required SOQ may be eliminated from the hiring process.

Instructions:
Your response to the SOQ should be no more than one (1) page in length, and should be formatted with a font of 11pt Arial, and margins on the top, bottom and sides of the pages of no less than ¾ of an inch.  The page should include your name with “Statement of Qualifications” appearing below it in the page header, and the header contents should be centered.  Each candidate’s Statement of Qualifications should describe your IT Work Experience with detail of the type of technical, operational, or system development/maintenance experience.

 

1. Provide a specific work assignment/project that you completed and demonstrated your ability to plan the work, complete the work as planned, research and solve technical problems.

 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.jobs.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Technology
Attn: Rae / RPA 17-257 / JC 113109
Selection Services Unit
P.O. Box 1810
Rancho Cordova, CA 95741

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Security 2nd Floor - Drop Off - RPA 17-257 / JC 113109
10860 Gold Center Drive
Rancho Cordova, CA 95670
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.jobs.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Statement of Qualifications - A Statement of Qualficications (SOQ) is REQUIRED and must be submitted with your application to be considered for this position.  Please see section "Special Requirements" for further information.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • A thorough understanding of large scale UNIX operating system implementations

  • Complex level knowledge of the operating system (IBM AIX v7+) and hardware.

  • Working knowledge of virtualization technologies (e.g. VIO).

  • Strong ability to analyze information and situations, data and complex business systems, identify problems, reason logically and creatively, draw valid conclusions, and develop effective solutions

  • Working knowledge of Tivoli monitoring, SAN and CommVault Simpana backup software

  • Complex knowledge and experience with IBM AIX commands and various system tools or applications such as HMC, PowerVC, Virtualized I/O (VIO) and High Availability on Power Clusters

  • Complex knowledge and experience with NIM, CSM, LDAP, NFS, JFS2, live partition mobility

  • Additional knowledge and experience with other UNIX operating system environments (e.g. other UNIX distributions; Linux, Solaris, HP/UX) and Hypervisors

  • Knowledge of SVC/storage, Cloud Computing

  • Knowledge of IT Project management practices and techniques

  • Knowledge of SDLC, ITIL

  • Knowledge of the department’s quality culture, core values, vision and mission

  • Strong verbal communication and technical writing skills

  • Ability to work in a team environment and to function under pressure and in a constantly changing environment.

  • Strong critical thinking and problem solving skills

  • Understanding the importance of good customer service and the necessity of effective communication to meet customer’s business needs

  • Knowledge and experience with IT security principles and industry best practices

  • High level of patience and professionalism

Benefits

We provide excellent health benefits, generous vacation and sick leave accrual, exceptional retirement benefits, 11 paid state holidays, and two paid professional development days per year. We value the importance of your work life balance. As a result, many of our positions allow for telework, flextime, or alternate work week schedules. We are committed to growing all of our talented staff. This position is located in Rancho Cordova with free parking.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://cdt.ca.gov/career-opportunites/job-openings/
Hiring Unit Contact:
Michelle Duran
(916) 228-6458
Michelle.duran@state.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Victoria Chavez
(916) 403-9628
Victoria.Chavez@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

The Fine Print

When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application, as well as your eligibility in the Explanations box; otherwise, your application may not be processed.

Training and Development Assignment may be considered. This recruitment may be used to fill multiple vacancies occurring in this unit for this classification within the next 60 days.

Application Requirements

Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed state application (STD. 678).  This page is for exam use only.

Please do NOT include your Social Security Number on any of the submitted documents.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.