Job Posting: Software and Solutions Developer

Department of Managed Health Care

JC-192932
-
Software and Solutions Developer
INFORMATION TECHNOLOGY SPECIALIST I

$5,297.00 - $8,570.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

Applications will be reviewed each Friday until filled.

** Statement of Qualifications (SOQ) Required **

Candidates must submit an SOQ with their application package. The SOQ consists questions candidate must specifically address using the SOQ Template. Submission of a Resume as an SOQ does not meet application requirements. Application packages submitted without a SOQ or with a SOQ that does not address the specific questions asked may not be considered. If you need information on how to develop your SOQ, please watch this video.

This is your opportunity to join a newly energized and highly innovative team, eager to embrace new technologies to effect digital transformation at the California Department of Managed Health Care (DMHC). Your work as a team member in the Office of Technology and Innovation (OTI) is to support DMHC’s mission to protect consumers’ health care rights and ensure a stable health care delivery system! Our goal is to be the best and most innovative technology office within the State of California!


The Software and Solution Developer is an IT Specialist I (ITS1) position that represents an exciting role within OTI.  The successful candidate will assume two work domains; primarily as the configuration specialist for new cloud-based Software as a Service (SaaS) and Application Platform as a Service (aPaaS) solutions, and secondarily as a Microsoft .NET software developer working to implement enhancements to the department’s existing portfolio of Microsoft .NET applications.

The successful candidate will work under the general supervision of the Chief of Enterprise Applications Division both independently and as part of a team.  You will execute business and technical analysis, perform software configuration and development tasks, execute unit testing, participate in peer code review, and serve as an application support resource for complex systems and databases. 

The Information Technology Specialist I uses analytical and communication skills to identify requirements, and configure and/or develop applications that meet Web Content Accessibility Guidelines (WCAG) compliance standards. 

When required, the incumbent researches technologies and collaborates with other team members and stakeholders on multi-system projects. This position requires a strong desire to learn and attend training for new digital technologies, and a strong commitment to customer service and continuous improvement. 

The successful candidate will be highly motivated, work in a fast-paced and highly collaborative environment to execute projects within a hybrid Waterfall / Agile (wAgile) methodology.  The ITS1 must maintain consistent and regular attendance; maintain a positive work attitude; provide excellent customer service; communicate effectively with the public and/or other employees; develop and maintain knowledge and skills related to software configuration and development, methodologies, materials, tools, and equipment; work collaboratively in a flexible team environment; complete assignments in a timely and efficient manner; and adhere to departmental policies and procedures regarding attendance, leave, and conduct.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located in downtown Sacramento in a modern facility with the following amenities: on site gym, free shuttle service to local businesses, two tenant appreciation events each year, across the street from a Farmer’s Market, and one block to light rail. Join this team of professionals for an opportunity within an energetic setting.

The employee will work in a climate-controlled office under artificial lighting. There will be occasional fluctuations in temperature. The employee will work in a cubicle and will periodically attend meetings and/or training outside of his/her assigned office. The employee will work in and/or visit offices located in a high rise building accessed through elevators. 

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-192932
Position #(s):
409-511-1402-023
Working Title:
Software and Solutions Developer
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$5,297.00 - $7,099.00 A
$5,825.00 - $7,807.00 B
$6,395.00 - $8,570.00 C
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The Department is seeking a motivated individual for an exciting career as a Information Technology Specialist I in the Enterprise Applicaiton Development. 

The mission of the California Department of Managed Health Care (DMHC) is to protect consumers’ health care rights and ensure a stable health care delivery system.  The DMHC accomplishes its mission by ensuring the health care system works for consumers. The Department protects the health care rights of more than 26 million Californians by regulating health care service plans, assisting consumers through a consumer Help Center, educating consumers on their rights and responsibilities and preserving the financial stability of the managed health care system.
Department Website: http://www.dmhc.ca.gov

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Any documents you submit for a job vacancy such as your State application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your unofficial transcripts. Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Managed Health Care
Attn: Dept. of Managed Health Care - HR - Megan Lee
980 9th Street, Suite 500
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Dept. of Managed Health Care - HR - Megan Lee
980 9th Street, Suite 500
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Statement of Qualifications - Please see section labeled "Statement of Qualification" for further instruction.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1) Experience configuring low-code Enterprise Software frameworks such as Salesforce, ServiceNow, PegaSystems, IBM Digital Automation for Business, OpenText EIM, Hyland OnBase, OutSystems or similar technologies preferred; or willingness to be trained.

2) Experience as an effective software developer leveraging ASP.Net, C#, JavaScript, Java and SQL to deliver solutions.

3) Experience developing and consuming Web Services, MicroServices and/or APIs within the Microsoft .NET Framework.

4) Experience with ASP.Net MVC, .NET Core, Angular, Bootstrap, JQuery.

5) Experience working in a team environment to successfully deliver software configuration and/or development projects.

6) Experience working within a waterfall and/or Agile software development methodology.

7) Experience developing database queries using Microsoft SQL Server (required) and NoSQL (desired).

8) Familiarity with delivering solutions using Tableau, Power BI and NoSQL (non-relational) database technologies such as MarkLogic, MongoDB or similar.

9) Experience with rapid application development tools such as Telerik Kendo UI or similar.

10) Experience in using centralized requirements tools such as JIRA and/or Microsoft Team Foundation Server (TFS).

11) Experience with Code Repository, Testing, Build, and Release Management tools such as GitHub and/or TFS. 

12) Experience meeting with customers to gather business requirements in order to understand their needs/challenges before presenting solution options. 


Benefits

To learn more about benefits for State employees, visit the page California State Civil Service Employee Benefits Summary on the CalHR website. 

NOTE:  Salaries do not reflect recent changes necessitated by the unanticipated budget shortfalls arising from the COVID-19 pandemic.  Information for actual reductions of salaries is available in the Human Resources Manual, Section 2113, Personal Leave Program (PLP) at http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.dmhc.ca.gov
Human Resources Contact:
Megan Lee
(916) 327-2420
megan.lee@dmhc.ca.gov
Hiring Unit Contact:
Nishan Sandhar
ext:
Nishan.Sandhar@dmhc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 403-0409
EEO@dmhc.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

To be considered for this vacancy, please complete all applicable fields on the application form, including a list or description of previous/current occupational experience in the duties performed section.

Do NOT include your social security number on any submitted documents.

If submitting your application via postal mail or in person, please notate RPA: 19-208  and Job Control: JC-192932 on your application.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification for the Information Technology Specialist I is located at the top of this Job Announcement Posting under Minimum Requirements.

Foreign Degrees or Transcripts – Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DMHC accepts foreign transcript evaluations that are completed by one of the agencies approved by the California Commission on Teacher Credentialing.

PLEASE NOTE: If you are mailing your application, it must be postmarked by the final filing date. Hand delivered applications must be submitted no later than 5:00 p.m. on the final filing date. Applications slipped under the door at the Human Resources Office will be time stamped the following business day.

Statement of Qualifications

Please submit a SOQ, using the SOQ Template, to describe your experience, knowledge, skills and abilities related to the qualifying factors listed below. Statements of Qualifications must not exceed two pages in length with an Arial or Helvetica font no smaller than 12 points. Resumes, letters, and other materials will not be considered as a response to the SOQ. Applications submitted without an SOQ are excluded from further consideration. You must provide your reporting manager and phone number to verify your capabilities.

1. Please articulate your experience (if any) configuring software solutions within an enterprise Software-as-a-Service (SaaS) and/or Application Platform-as-a-Service (aPaaS) low-code deployment model.  Some examples would be configuring Salesforce CRM, ServiceNow service management, OpenText EIM, IBM Automation Platform for Digital Business, Hyland OnBase, PegaSystems, OutSystems, Mendix software or similar solution.  If you have no experience, please state “No Experience” and proceed to question 2.

2. If no experience is articulated for questions #1 above, please instead discuss your past and significant technology training you have received (including the associated software products or services mentioned in question 1).

3. Describe for us the most significant project for which you developed a solution within the Microsoft .NET framework:
A. What were the goals of the project?
B. How did the solution help meet these goals?
C. What were the most significant challenges encountered during the project, and how were they overcome?

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.