Job Posting: Chief, Headquarters Operations

Department of Corrections & Rehabilitation

JC-200740
-
Chief, Headquarters Operations
C. E. A.

$10,511.00 - $13,502.00 per Month

Final Filing Date: 6/3/2020

Job Description and Duties

Under the administrative direction of the Deputy Director, Office of Internal Affairs (OIA), the Chief, Headquarters Operations, OIA, is responsible for managing, directing, and has centralized oversight of the California Department of Corrections and Rehabilitation (CDCR) internal affairs headquarters administrative and investigation programs including: Central Intake, Administrative Support, Special Investigations, Forensic Analysis Support and Investigations, Worker's Compensation Fraud inquiry/investigations; and Redaction.

The Chief serves as a policy advisor collaborating with the Deputy Director, OIA, and stakeholders to evaluate, develop, and modify system-wide policies and procedures within acceptable law enforcement industry standards and in compliance with all laws, rules, and regulations of the Department Operations Manual, Penal Code, labor agreements, the State Personnel Board, California Department of Human Resources, and Madrid mandates.  In addition, the Chief oversees the functions of the Administrative Support Unit, which include budgets, personnel, payroll, accounting, training, litigation, and contracts.

Duties include, but are not limited to:

• Ensure ongoing compliance with Madrid mandates through formulation and implementation of policies and procedures to maintain consistent evaluation of allegations of employee misconduct, appropriate assignment of cases, standardization of investigative procedures pursuant to law enforcement industry standards, timeliness of statutes of limitation, enforcement of mandated training to all agents, and reporting on and accounting for the status, findings, and outcomes of all OIA investigations.  Maintain oversight over the Case Management System (CMS) for purposes of security, efficiency, and accuracy.  Ensure the system provides real-time documentation of case activity by investigators, Vertical Advocates, and Employee Relations Officers and that it includes post-investigation information, such as case findings, disciplinary action, and legal action.  Oversee the OIA authority to grant and remove access to CMS for any CDCR employee.   Oversee the creation and maintain the CMS user manual that provides detailed operating procedures for all authorized users.  Review and process appeals of central intake decisions.

• Fiscal oversight of OIA's operational budget, including Headquarters, three Regional OIA offices, the Office of Civil Rights and the Allegation Inquiry Management Section. Approve or deny requests for equipment allocations and expenditures, personnel action requests (reclassifying, filling vacant positions, etc.), and in-service/out-service training requests.  Advise and recommends, to the Deputy Director, OIA, the implementation of fiscal constraints necessary to control personnel and operating expenses to maintain a balanced budget and ensures budgetary funding availability to carry out the investigative process.  Direct the implementation of approved fiscal constraints and ensures compliance through review and approval of proposed expenditures and hiring.  Advise and inform the Deputy Director, OIA, of potential impact to program operations that compromise OIA's ability to maintain staffing levels that ensure investigations are processed and completed in compliance with Madrid mandates.

• Supervise two Special Agents-in-Charge and exercises authority over staff dedicated to OIA's headquarters administrative and investigations programs, including Central Intake, Special Investigations, Worker’s Compensation Fraud Investigations, Computer Forensics, Redaction, and Administrative Services.

• Serve as a subject matter expert and advisor to Department management on employee investigation issues; oversee investigations into allegations of employee misconduct, administrative, criminal, and discrimination related issues.  Update the Deputy Director, OIA, on matters for outside investigation as well as criminal prosecution.

• Establish guidelines, priorities, and management systems to ensure an efficient and effective investigative operation; develops policies and procedures as they relate to employee misconduct investigations; evaluate the impact of laws, rules, and court decisions on the investigative process; and identify and recommends changes to departmental policies which may contribute to situations where misconduct has occurred.

• Oversee the OIA training program and availability of training to meet industry standards and maintain system-wide compliance with the Madrid lawsuit, Penal Code, and CDCR policy. 

• Develop indicators for identifying high risk employees for institutions and program areas within CDCR; apprise Department management of potential legal liabilities incurred as a result of inconsistent and/or inappropriate application of laws, policies, and procedures; testifies in state and federal court and before the Legislature regarding the Department’s internal affairs process; and identifies proposed changes in Memorandums of Understanding, laws, and rules relative to employee misconduct, internal affairs, and retaliation investigations.

• Participate in the development, implementation, and evaluation of Department’s strategic and operational plans; serves as liaison to, and maintains effective working relationships with, federal, state, and local law enforcement and prosecutorial agencies.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Additional Documents

    Position Details

    Job Code #:
    JC-200740
    Position #(s):
    065-139-7500-001
    Working Title:
    Chief, Headquarters Operations
    Classification:
    C. E. A.
    $10,511.00 - $13,502.00 B
    # of Positions:
    1
    Work Location:
    Sacramento County
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    Vision: We enhance public safety and promote successful community reintegration though education, treatment and active participation in rehabilitative and restorative justice programs.


    Mission: To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

     

    The California Department of Corrections and Rehabilitation and the California Correctional Health Care Services are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of cultural backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
    Department Website: https://www.cdcr.ca.gov/

    Special Requirements

    The Chief, Headquarters Operations is a peace officer position; therefore, applicants are subject to meeting all the below peace officer requirements.

    Citizenship Requirement:  Pursuant to Government Code Section 1031(a), in order to be a peace officer, a person must be either a U.S. citizen or a permanent resident alien who is eligible for, and has applied for, U.S. Citizenship.  Any permanent resident alien who is employed as a peace officer shall be disqualified from holding that position if his/her application for citizenship is denied.

    Felony Disqualification:  Pursuant to Government Code Section 1029, persons convicted of a felony are disqualified from employment as peace officers except as provided under Welfare and Institutions Code, Division 2, Chapter 3, Article 8, Section 1179(b), or Division 2.5, Chapter 1, Article 4, Section 1772(b).  Except as provided for by these statutes, persons convicted of a felony are ineligible to compete for, or be appointed to, positions in this class.

    Firearm Conviction Disqualification:  Anyone who is restricted for employment-related purposes from accessing, possessing, carrying, receiving, or having under his/her control a firearm or ammunition under all applicable state or federal laws is ineligible for appointment to any position in this classification.

    Age Limitation – minimum age for appointment: 21 years.

    Background Investigation:  Pursuant to Government Code Section 1029.1, persons successful in peace officer examinations shall be required to undergo a thorough background investigation prior to appointment.  Persons who have previously undergone a California Department of Corrections and Rehabilitation background investigation may be required to undergo only a partial background investigation.

    Medical Requirement:  Pursuant to Government Code Section 1031, persons appointed to a peace officer class shall undergo a medical examination to determine that he or she can perform the essential functions of the job safely and effectively.

    Training Requirements:  Under provisions of Penal Code Section 832, successful completion of a training course in laws of arrest, search and seizure, firearms, and chemical agents is a requirement for permanent status in this classification.

    Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

    Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

    Candidates new to CDCR or the Division of Juvenile Justice are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 6/3/2020

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Department of Corrections & Rehabilitation
    Attn: Douglas Ashmore
    Executive Appointments Unit
    P.O. Box 942883
    Sacramento, CA 94283

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Executive Appointments Unit / Douglas Ashmore
    1515 S Street, Application Drop Box
    (Drop Box not available weekends and holidays)
    Sacramento, CA 95811
    Please place applications in the "Drop Box" located in the main lobby.
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications - Please see the Desirable Qualifications section for specific instructions for completing the Statement of Qualifications.
    • Other - Peace Officer Requirements: Those candidates meeting the Peace Officer requirements identified in this bulletin must provide verification as part of the Application Package.
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    (1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.

     

    (2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

    Statement of Qualifications (SOQ) - All interested applicants must submit a completed SOQ with the application package. The SOQ must be typed in 12-point font, no more than four pages, single-spaced, include one inch margins and must be titled “Statement of Qualifications.” Each Desirable Qualification must be numbered, restated, and include your response in the same order identified below. Application packages received without the SOQ addressed as stated above will not be considered. For additional information on how to complete an SOQ, please visit our Executive Careers website.

    Please note: Resumes do not take the place of the SOQ. Failure to submit an SOQ entirely or without following the instructions identified above will result in elimination from the examination.

    1. Experience and knowledge in specific law enforcement internal affairs investigative processes such as Government Code (GC) Section 3300 (Peace Officers’ Bill of Rights), GC 3500 (Meyers-Millas-Brown Act), and collective bargaining issues related to investigation of public employees, Madrid and Plata federal court reforms for the Department of Corrections and Rehabilitation, Armstrong, Coleman, and Clark remedial plans, and Use-of-Force doctrines inside penal institutions and in the public domain.

    2. Experience which demonstrates the ability to develop cooperative working relationships with federal, state, and local law enforcement and criminal justice agencies to develop policies, procedures, and programs affecting departmental security and investigations involving offenders and departmental employees; analyze complex problems and recommend effective courses of action; make independent, sound, ethical decisions regarding highly sensitive matters; and maintain confidentiality.

    3. Experience in personnel management and leadership which demonstrates the ability to plan, organize, and direct multidisciplinary staff; knowledge of appropriate techniques in the areas of large departmental training, motivating staff, and progressive discipline; and a manager’s role in contributing to and achieving an equal employment opportunity workplace.

    4. Experience which demonstrates the ability to oversee administrative support operations including litigation, personnel, budgets, purchasing, facility operations, record retention, fleet management, and training.

    Examination Information

    This examination will consist of a review by an executive screening committee of the candidates' SOQ that describes their experience, knowledge, and abilities as they relate to the desirable qualifications identified on the bulletin, using predetermined evaluation criteria. The SOQ may also serve as documentation of each candidate's ability to present information clearly and concisely in writing since this is a critical factor to successful job performance.

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website: https://www.cdcr.ca.gov/
    Human Resources Contact:
    Douglas Ashmore
    (916) 324-6370
    Douglas.Ashmore@cdcr.ca.gov

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    CDCR EEO OFFICE
    (916) 255-1301
    Personnel-HelpDesk@cdcr.ca.gov
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.