Job Posting: INFORMATION TECHNOLOGY SPECIALIST II

Department of Technology

JC-202333
-
INFORMATION TECHNOLOGY SPECIALIST II
INFORMATION TECHNOLOGY SPECIALIST II

$7,014.00 - $9,681.00 per Month

Final Filing Date: 10/16/2020

Job Description and Duties

This position has been previously advertised. If you have already submitted an application, it is not necessary to re-apply.

Under general direction of the Information Technology Manager (IT Mgr I) of Network Applications Support, the Information Technology Specialist (IT Spec II), performs a wide variety of tasks requiring innovative problem solving where guidance is not readily available.  The IT Spec II optimize and apply architecture solutions for the benefit of the overall organization and play a major role in advising management or formulating information technology strategy and policy within the organization.

The IT Spec II acts as an advanced level technical software support specialist working with a team of highly trained professionals in support of the network and print components of a zSystem and client/server computing environment.  Works independently, as a team leader or as a team member.  Provides a variety of software support services for customer departments. Install, maintain, test, monitor, and tune the most complex vendor software products and other 3rd-party vendor software products that support network and IP communication, print software solutions, and/or general purpose software products in the mainframe and client/server environments.  In addition, design, configuration and ongoing operational support of SNA, VTAM, IP communications and protocols including IP security within the Communication Server services of the platform. Provide consultation and support as needed to support the customer department staff in the use of these products and or services. Quickly, efficiently, and effectively troubleshoot and resolve the complex customer problems and proactively identify possible future problems.  Develop and maintain project plans in support of California Department of Technology (CDT) Strategic and Tactical Plans. Act as backup when the IT Mgr I is unavailable.


You will find additional information about the job in the Duty Statement.

Working Conditions

• Position may require the ability to be contacted for service outages or other emergencies.
• Must maintain consistent and predictable attendance.
• Position may require work outside of normal work hours.
• Some travel may be required for meetings, training and conferences.
• Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-202333
Position #(s):
695-364-1414-009
Working Title:
INFORMATION TECHNOLOGY SPECIALIST II
Classification:
INFORMATION TECHNOLOGY SPECIALIST II
$7,014.00 - $9,681.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

California Department of Technology

P.O. Box 1810

Rancho Cordova, CA 95741-1810

Attn:  Linda / RPA 19-218 / JC 202333

Inquiries:  Christine Sanguinetti (916) 228-6459

Special Requirements

Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed state application (STD. 678). This page is for exam use only.

 

Please do NOT include your Social Security Number on any of the submitted documents.

STATEMENT OF QUALIFICATIONS (SOQ)
The SOQ serves as a documentation of each candidate’s ability to present information clearly and concisely in writing.  Resumes, cover letters and other materials will not take the place of the required SOQ.

Instructions:

You must answer each question in its entirety and follow all instructions for answering the questions in the specific order to be considered for the position.

The SOQ must be typed and not more than one page in length, no less than 11 point font, and address the following questions.

 1. Describe your background, experience, education, and/or training with networking and mainframe technologies including but not limited to switches, routers, IBM’s Communications Server, and software installation.
2. Give an example of experience at the technical or technical lead level in establishing collaborative relationships, and resolving disagreements between and/or among team members’ or customers at various levels.
3. Give an example that demonstrates your outstanding customer service skills and strong communication skills.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/16/2020

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Technology
Attn: Linda / RPA 19- 218 / JC 202333
Selection Services Unit
P.O. Box 1810
Rancho Cordova, CA 95741

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Security 2nd Floor - Drop Off / RPA 19-218 / JC 202333
10860 Gold Center Drive
Rancho Cordova, CA 95670
MONDAY - FRIDAY ONLY
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Statement of Qualifications
    Please see "Special Requirements" section for further information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The IT Spec II must maintain an extensive working knowledge of and the ability to perform any combination of the following:
• zSystem concepts, components and processing techniques.
• Knowledge of operating systems and related software as implemented on the various hardware platforms.
• Knowledge of networking and network protocols.
• Familiarity with the Windows environment for desktop.
• Experience with mainframe print services including Info Print Server, VPS, CA Spool, JES Data Gateway, TN3287 printing.
• Knowledge of and experience with zSystem components, workloads, and utilities (e.g. JES2/JES3, TSO, ISPF, JCL, CLIST’s, Dialog manager, REXX, SMF, RACF).
• Knowledge of z/OS Communication Server-VTAM, SNA, APPN, TN3270, FTP, SSH, SMTP, SNMP.
• JCL and procedures.
• Computer programming and scripting skills.
• Use of IPCS and zSystem debug tools.
• zSystem, JES2 and/or JES3 commands and zSystem file structures.
• Miscellaneous system tools or applications such as ESP, E(JES), TSO, ISPF, FTP, CLIST, REXX.
• Storage Concepts.
• PC software tools such as MS Access, Excel, Word, HTML, etc.
• Innovative, forward thinking individual.
• Good technical writing skills and good verbal communication skills.

Benefits

We provide excellent health benefits, generous vacation and sick leave accrual, exceptional retirement benefits, 11 paid state holidays, and two paid professional development days per year. We value the importance of your work life balance. As a result, many of our positions allow for telework, flextime, or alternate work week schedules. We are committed to growing all of our talented staff.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://cdt.ca.gov/career-opportunites/job-openings/
Hiring Unit Contact:
Michael Benedetti
(916) 228-6310
Michael.Benedetti@state.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Thomas Willis
(916) 431-5358
Thomas.Willis@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

The Fine Print

When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application, as well as your eligibility in the Explanations box; otherwise, your application may not be processed.

If you have questions about the State Hiring Process bisit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.

Training and Development Assignment may be considered. This recruitment may be used to fill multiple vacancies occurring in this unit for this classification within the next 60 days.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.