Job Posting: Information Technology Specialist I

Department of Fair Employment & Housing

JC-207034
-
Information Technology Specialist I
INFORMATION TECHNOLOGY SPECIALIST I

$5,297.00 - $8,826.00 per Month

Final Filing Date: 7/14/2020

Job Description and Duties

Under general supervision from the Information Technology Supervisor II and Chief Information Officer (CIO), the Information Technology Specialist I function as a lead programmer in the Department of Fair Employment and Housing’s (DFEH) Case Management System. The incumbent is responsible for creating custom objects, supporting the implementation of custom code from vendors, and supporting custom and third-party solutions within the DFEH’s case management system. Duties include, but are not limited to the following:

40% Create workflows, triggers, and API’s within Salesforce using Salesforce’s code or third-party products. Assist other information technology personnel in resolving Salesforce system problems. Update and test Salesforce release updates

25% Provide maintenance support of Salesforce applications and resolve reported defects and change requests. Work with IT staff to control and develop source code in a repository. Assist with the management and testing of Salesforce upgrades and data backups. Work with requestors to ensure proper handling of requests and prompt customer service. Test changes in sandboxes before deploying changes to production

15% 
Assist troubleshooting Salesforce complex custom coding from vendors and Salesforce third-party products. Assist in creating, configuring, and maintaining the DFEH’s website

15%
Participate in self-study to continually improve Salesforce development and administration knowledge, skills, and abilities. Research new functionality and apply knowledge in the support and administration of the applications

 5% Assist in providing training to technical staff and other users on all departmental information technology applications. Provide input in the preparation of user guides and technical documentation on departmental applications. Perform other duties as assigned 

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-207034
Position #(s):
326-500-1402-XXX
Working Title:
Information Technology Specialist I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$5,297.00 - $8,826.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

In accordance with Governor Newsom's Executive Order N-33-20 and , as a result of the Covid-19 rapid out-break, The Department of Fair Employment and Housing  is closed to the public until further notice. Applications may still be submitted via mail or online. Virtual interview via web portals or phone will be offered as deemed appropriate and feasible by the hiring manager-standard in-person interview will still be offered if condition permits. 

The Department of Fair Employment and Housing is the state agency charged with enforcing California's civil rights laws. The mission of the DFEH is to protect the people of California From unlawful discrimination in employment, housing and public accommodations and from hate violence and human trafficking. 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/14/2020

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Fair Employment & Housing
Attn: Debbie Berman
2218 Kausen Drive
Suite 100
Elk Grove, CA 95758

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Debbie Berman
2218 Kausen Drive
Suite 100
Elk Grove, CA 95758
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    The SOQ is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the qualifications required in this position.

    The SOQ should be typed and not more than three numbered pages in length, not less than 12-point font, and single-spaced. Resumes and cover letters do not take the place of the SOQ. Applications received without a SOQ or SOQs that do not include a response to the questions below will not receive further consideration.



    See below for questions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • 3 or more years of APEX programming experience
  • Experience with HTML, Java, CSS and web site coding best practices
  • 1 or more years of Lighting WEb Components experience
  • 2 or more years experience in a team environment managing, integrated and configuring source code tools
  •  Experience in managing and negotiating multiple and/or changing priorities in a heavy workload situation
  •  Experience in establishing and maintaining the confidence and cooperation of others contacted during work
  •  Demonstrated experience in leadership, attention to detail, diplomacy , and courtesy
  •  Experience analyzing data, drawing sound conclusions, an presenting ideas ain information effectively both orally and in writing
  • Experience with active directory, security groups, and folder permissions. 

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Debbie Berman
(916) 309-3614
debbie.berman@dfeh.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO OFFICER
(213) 337-4469
brenda.valle@dfeh.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications (SOQ)

  1.  What qualifies you to be the best candidate for this position?
  2.  Describe your programming experience and knowledge working in a team environment where    multiple programmers are woking on the same project.
  3. Describe a programming incident where you were tasked to complete an assignment. What did you learn, what obstacle did you have to overcome, how?

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.