Job Posting: Information Technology Specialist II

Department of Technology

JC-267261
-
Information Technology Specialist II
INFORMATION TECHNOLOGY SPECIALIST II

$7,700.00 - $10,628.00 per Month

Final Filing Date: 10/23/2021

Job Description and Duties

Salaries do not reflect recent changes necessitated by the unanticipated budget shortfalls arising from the COVID-19 pandemic.  Information for actual reductions of salaries is available in the Human Resources Manual, Section 2113, Personal Leave Program (PLP) at http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113.

Under the general direction of the Information Technology Manager I (IT Mgr I), the Information Technology Specialist II (IT Spec II) is responsible for the ongoing maintenance and support of production security. The Security Solutions Administrative (SSA) team supports and maintains internal and statewide cybersecurity solutions within the California Department of Technology (CDT) data centers and commercial/government cloud environments.  Additionally, the SSA group will offer various scalable ubiquitous and subscription services such as vulnerability management, security awareness, phishing programs, and endpoint protections to the Executive Branch of California state government organizations, all fifty-eight counties, city and local governments.

 

You will find additional information about the job in the Duty Statement.

Working Conditions

The incumbent works in an office environment and is required to:

  • Successfully complete (pass) a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
  • Operate a personal computer (word processor, spreadsheet, e-mail communication, presentation, and diagramming applications).
  • Use technical software for monitoring a variety of security-related items; and copy machine, fax machine, telephone system.
  • This position supports a critical infrastructure team for OIS applications that run 24 hours and 7 days a week.  May need to work off hours as events require.
  • Required to carry and use a cell phone or mobile device and respond in a timely manner.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-267261
Position #(s):
695-331-1414-042
Working Title:
Information Technology Specialist II
Classification:
INFORMATION TECHNOLOGY SPECIALIST II
$7,700.00 - $10,628.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
Work Shift:
7:00 AM - 4:00 PM
Work Week:
Monday - Friday

Department Information

California Department of Technology
P. O. Box 1810
Rancho Cordova, CA 95741-1810
Attn: Anissa, RPA 21-042/JC 267261
Inquiries: Jamie Nguyen (916) 898-0455
Department Website: http://cdt.ca.gov

Special Requirements

Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD.678).  For exam use only.

Please do NOT include your Social Security Number on any submitted documents.

Statement of Qualifications (SOQ) Instructions

The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. Your response must be typed, be no more than two (2) pages in length, paper size should be 8 1/2 x 11 and should be formatted Arial 12 font, each line single spaced, and one-inch margins all around.  SOQ should include your name with “Statement of Qualifications” appearing below it in the page header, and the header contents should be centered.

You must answer each question in its entirety and follow all instructions for answering the questions in the specific order to be considered interested/eligible in the position. NOTE: Resumes, cover letters and other materials will not take the place of the required SOQ.

1. Please list and provide details of your experience managing user accounts, groups and authentication methods.

2. Please describe your experience related to documenting processes and procedures.

3. Discuss your experience with evaluating multiple cloud technology solutions.

4. Discuss your experience managing cloud applications, resources, and consumption.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/23/2021

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Technology
Attn: AK, RPA 21-042/JC 267261
Selection Services Unit
P.O. Box 1810
Rancho Cordova, CA 95741

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Technology
Human Resources
10860 Gold Center Drive
Rancho Cordova, CA 95670
Drop Off 2nd Floor Security, Attn: AK, RPA 21-042/JC 267261
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Required.  Please see “Special Requirements” section for further information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Knowledge of computer networking concepts and protocols, and network security methodologies
  • Demonstrated knowledge and experience implementing high availability for cloud applications and data
  • Implementation experience in database backup and restore in highly scalable infrastructure
  • Experience in database replications across regions and on multi-cloud implementations
  • Experience in databases like MySQL, MS SQL, etc.
  • Experience in multi-cloud environments (Azure, AWS, GCP)
  • Lead experience in maintaining system logs, hardware/software licenses, and agreements
  • Knowledge of risk management processes (e.g., methods of assessing and mitigating risk).
  • Knowledge of laws, regulations, polices, and ethics as they relate to cybersecurity and privacy
  • Knowledge/Experience with logging and monitoring
  • Knowledge of measures or indicators of system performance and availability
  • Knowledge of performance tuning tools and techniques
  • Knowledge of server and client operating systems
  • Knowledge of systems administration concepts
  • Knowledge of enterprise information technology (IT) architecture
  • Knowledge of the type of and frequency of routine hardware and software maintenance
  • Knowledge of Virtual Private Network (VPN) security
  • Knowledge of virtualization technologies including virtual machine and Storage area network (SAN) development and maintenance
  • Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rule, access control)

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.



Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://cdt.ca.gov
Hiring Unit Contact:
Jamie Nguyen
(916) 898-0455
jamie.nguyen@state.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Thomas Willis
(916) 431-5358
Thomas.Willis@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

The Fine Print

 

  • When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application, as well as your eligibility in the Explanations box; otherwise, your application may not be processed.

 

 

  • Training and Development Assignment may be considered.  Additional positions may be filled from this recruitment.

Additional Application Instructions

  • Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

     

  • Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 07/2019.  Applicants who fail to submit the most current version of the STD. 678 may be disqualified.  Employment Application STD. 678


  • Note:  Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

     

  • Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.