Job Posting: Product Manager

Department of Motor Vehicles

JC-270392
-
Product Manager
INFORMATION TECHNOLOGY SPECIALIST III

$8,488.00 - $11,375.00 per Month

Final Filing Date: 11/22/2021

Job Description and Duties

This position is located at the DMV Headquarters in Sacramento.

DMV’s Information Systems Division (ISD) is seeking a motivated individual to serve as a Product Manager, Information Technology Specialist (ITS) III.  The Product Manager is a member of the Digital Transformation Matrix Team who work together as a cross functional cohesive unit. The ITS III is responsible for identifying user needs and sourcing information technology (IT) systems accordingly, creating a rational set of requirements that drive analysis of solution alternatives, design approaches, and cost estimations.  This role requires expertise experience with data systems and an understanding of State IT project planning procedures.  The incumbent leads the identification of system needs and desired deliverables.

 

The scope of responsibility for the ITS III is guiding the success of a product and leading the cross-functional teams that are responsible for it. The Product Manager is the person responsible for defining the why, when, and what of the product that the engineering team builds from conception, launch, and improvement.

 

The IT Specialist III possesses a wide and deep practical technical knowledge base, which includes emerging “cutting-edge” technologies. The IT Specialist III is recognized as an industry expert in their area of specialization, exhibits a mastery level of team leadership qualities, and plays a major part in formulating technological strategy and policy. The ITS III has extensive decision-making authority and directs the most critical/complex projects.  Responsibilities at this level include development of enterprise product architecture, providing strategic and tactical direction, and cross-domain expertise at a deep technical level.

 

The IT Specialist III performs Information Technology Product and Project Management, System and Software Engineering duties related to the product architecture, development, operation, and maintenance of software systems including user research, user-centric design, development or configuration, testing, and implementation.


All eligible applicants may apply.  A training and development assignment may be considered.  SROA/Surplus candidates are encouraged to apply. 

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch.  Fingerprint/Criminal Record Clearance is required before hire.  The Salary Range shown is the minimum and maximum for a full-time appointment.  Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date.  Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history.  Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the Duty Statement.

Working Conditions

DMV operates 24 hours a day, 7 days a week. The incumbent may be required to carry a work cell phone and laptop. There may also be times when the incumbent is required to attend an out of town conference, or work evenings and weekends to maintain project schedules.


Telework may be available.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-270392
Position #(s):
525-717-1415-905
Working Title:
Product Manager
Classification:
INFORMATION TECHNOLOGY SPECIALIST III
$8,488.00 - $11,375.00
# of Positions:
2
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The Department of Motor Vehicles (DMV) is a recognized leader in public service and has existed for over 100 years. The DMV is responsible for registering approximately 36 million vehicles in California, and serving 30 million driver license and identification card holders, collecting over $11 billion in annual revenue.  The DMV also maintains and oversees many other functions.  The DMV provides quality licensing and motor vehicle-related services in its field offices located throughout California and online at www.dmv.ca.gov.

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age.  Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.

Possession of the Minimum Qualifications will be verified prior to interview and/or appointment.  If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification.   If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position.  Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/22/2021

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Motor Vehicles
Attn: Eileen Antonio, JC-270392
DMV - ASD - HRB - Selection & Certification Unit
2415 First Avenue, MS E678
Sacramento, CA 95818

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Motor Vehicles
Eileen Antonio, JC-270392
DMV - ASD - HRB - Selection & Certification Unit
2415 First Avenue, MS E678
Sacramento, CA 95818
Place in the “Selection & Certification Unit Drop Box” located at the 1st Floor Lobby.
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    The Statement of Qualifications must be typed, no more than 1 page per item, 3 pages in total length with 1-inch margins, and in Arial 12-point font. The Statement of Qualifications must include responses to the questions listed under the “Statement of Qualifications” section below numbered and presented in the same order.

    Resumes and cover letters do not take the place of a Statement of Qualifications.

  • Other - Please tell us how you heard about this job posting by completing the Recruitment Survey at the link below. - https://www.surveymonkey.com/r/JC-270392
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Ability to drive and deliver a successful Product Roadmap in an Agile environment by facilitating user-story mapping and product workshops
  • Experience writing features, epics, user stories and acceptance criteria in a product development environment
  • Ability to depict complex ideas, issues and designs to varied audiences
  • Ability to make quick and challenging decisions daily.
  • Ability to influence a diverse group of stakeholders through strong leadership skills.
  • Strong problem-solving skills with ability to lead the team to push the solution and progress.
  • A highly experimental mindset to drive innovation amidst uncertainty or ambiguity.
  • A strong focus on the customer experience.
  • Ability to use data to prioritize and make tradeoff decisions.
  • Agile software development practices

Benefits

The Department of Motor Vehicles and the State of California offer many benefits to its employees.  These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.

 


Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Lynn Chan
(916) 657-6786

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights and Resolution
(916) 657-7553
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Job Application Package Checklist

Contrary to the “How To Apply” and “Alternate Application Process” sections of this job posting, the Job Application Package Checklist is not required.  However, applicants must submit all Required Application Documents identified under the “Application Instructions” section by the final filing date.

Statement of Qualifications

  1. Describe your experience in defining and documenting product specifications/requirements, product features, and solutions development with cross-functional stakeholders. 
  2. Provide your experience in agile software development models/practices. 
  3. Describe your experience in assessing and monitoring vendor and state-staff delivered product compliance with contract terms, technology best practices, and service level agreements.
  4. Describe your experience in prioritizing product features and evaluate the work developed by the product team to ensure delivery and alignment with the organization’s vision.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.