These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

The examination process will consist of a Supplemental Application. Applicants are required to respond to the following five supplemental items. These supplemental items are designed to identify job achievement in specific areas that demonstrate the ability to successfully perform at the CEA B level. Responses to the supplemental items will be assessed based on pre-determined job-related rating criteria. In appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent experience and education over and above that which is required under the minimum qualifications.

Each applicant for this examination must complete and submit his/her responses to all five supplemental items that follow. Supplemental responses and applications must be postmarked, personally delivered, or received via interoffice mail by the final filing date. APPLICATIONS RECEIVED WITHOUT RESPONSES TO THE SUPPLEMENTAL ITEMS WILL BE REJECTED.

When responding to the supplemental items, applicants must follow these requirements:

• Responses must be typewritten on 8 1/2" x 11" paper, using no smaller than a 12 point font.
• Responses to the five supplemental application items must be limited to a total of three pages, single-sided. Therefore, the supplemental application document must not exceed a total of three pages.
• Identify each page with his/her full name.
• Responses are to be complete, specific, clear, and concise.
• Answer each numbered item separately, indicating the corresponding item number for each response.

 SUPPLEMENTAL APPLICATION ITEMS

1. Describe your knowledge and experience as it relates to managing large-scale technology operations in support of complex, always-on business operations.
   
   

2. Describe your ability and experience supporting the success of customers through disciplines, such as IT service management, IT infrastructure operations, solution delivery, and client support.

3. Describe your experience working in a fast paced, multi-faceted environment with competing priorities, diverse business partners, and high visibility projects.

4. Describe your experience working with executives, state and federal control agencies, the Legislature, and other stakeholders in relation to IT development and implementation.

5. Describe your knowledge and experience in information security best practices and security-related technology solutions.

     

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.