Job Posting: Chief, Product Branch

Department of Health Care Services

JC-299428
-
Chief, Product Branch
INFORMATION TECHNOLOGY MANAGER II

$10,167.00 - $12,359.00 per Month

Final Filing Date: 4/11/2022

Job Description and Duties

This position offers an exciting opportunity to be part of Department of Health Care Services (DHCS) new enterprise approach focusing on the entire Medicaid Enterprise effort and modernize the Medi-Cal Enterprise Systems, including the California Medicaid Management Information System Modernization, Medi-Cal Eligibility Data System Modernization and California Behavioral Health Data Systems Modernization.

In support of the Department's mission and under the direction of the Medi-Cal Enterprise Systems Modernization Division Chief, the Information Technology (IT) Manager II will have full management and oversight responsibility for the Product Branch (PB). The incumbent will plan, organize, lead, and direct the activities of a multi-disciplinary staff responsible for overall stakeholder relationship management and product direction. The incumbent will also own the product roadmap and communicate regularly with senior management, stakeholders, federal and state partners. The incumbent will be responsible for leading product owner/product managers, subject matter experts (SME), business analysts, and product designers. The incumbent is responsible for the PB working closely with stakeholders and end users in order to develop product backlogs with detailed user requirements and acceptance criteria while will work closely with various scrum teams in the refining and prioritizing of backlog items. The incumbent is responsible for product governance and working closely with DHCS leadership and various stakeholders in ensuring proper scope is identified and prioritized for all modernization products.

You will find additional information about the job in the Duty Statement.

Working Conditions

The incumbent is a Work Week Group E employee and is expected to work an average of 40 hours per week each year and may be required to work specified hours based on the business needs of the office. The incumbent works in an office setting with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent must be able to frequently remain in a stationary position at a workstation throughout the day and must occasionally position self to perform a variety of tasks including retrieval of files.

*Due to the COVID 19 Pandemic, telework has been implemented until further notice; however, there may be times it may be required to report to the office. 

  • May be required to work outside of normal business hours and is required to carry a mobile device.
  • Work independently and in a team environment.
  • Handle several tasks/assignments simultaneously.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-299428
Position #(s):
802-362-1406-001
Working Title:
Chief, Product Branch
Classification:
INFORMATION TECHNOLOGY MANAGER II
$10,167.00 - $12,359.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The mission of DHCS is to provide Californians with access to affordable, integrated, high-quality health care, including medical, dental, mental health, substance use treatment services and long-term care. Our vision is to preserve and improve the overall health and well-being of all Californians.

Due to the on-going and rapidly changing COVID-19 situation, interviews will be conducted via video conference (Teams, WebEx, Skype or other) or by telephone.  More information will be provided to candidates that are invited for an interview.

We recommend that you submit your application electronically via your CalCareers Account.
 

Department Website: https://www.dhcs.ca.gov

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/11/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services
Attn: Certification Technician JC-299428
M.S. 1300
P.O. Box 997411
Sacramento, CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services
Certification Technician JC-299428
1501 Capitol Avenue, Suite 71.1501
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Leadership
  • Ability to set policy, strategic direction and best practices in the delivery of complex digital applications and IT products.
  • Demonstrate strong influencing, negotiation and communication skills (written, verbal, presentation).
  • Ability to exercise good critical thinking skills to guide decision making and managing challenging problems and issues before recommending solutions.
  • Ability to communicate professionally and effectively, both verbally and in writing.
  • Ability to identify and troubleshoot issues and mitigate risks that become barriers to timely completion of the project.
  • Highly organized and analytical, with the ability to manage workflow in a deadline-oriented environment.
  • Highly collaborative, with keen ability to listen to other perspectives and work as a team to identify and deliver solutions.
  • Servant leader with the ability to motivate teams and set clear priorities.
  • Ability to exercise a high degree of initiative; have independence of action and originality; demonstrate tact and exercise sound judgment that recognizes the best interests of the State and the Projects.
  • Effective communication skills.
  • Ability to develop and maintain effective and cooperative working relationships.
  • Ability to easily adapt to changing priorities.
Agile
  • In-depth knowledge, and demonstrated experience of product strategic planning including identification and execution of product roadmaps and advising management and executive level staff on governance and policy that support forward movement in product management approaches and best practice.
  • Demonstrate knowledge of Agile principles and processes as a senior product leader.
  • Experience using Agile Framework Methodologies, including in doing User-Story Development, Product Backlog Refinement, and Iterative System Development.
  • Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager (POPM) Certification.
  • Experience in using Atlassian tool suite.
Product
  • Proven track-record as product leader, guiding product owner teams, digital design teams, product rollouts and delivering IT solutions using iterative development methodologies.
  • Ability to communicate effectively and manage product discovery and delivery activities with the senior management, engineers, developers, project management, product management, and stakeholders.
  • Ability to manage, lead and oversee product design, discovery and delivery activities for multiple IT products simultaneously, in a matrix organization structure.
  • Demonstrate strong knowledge of application development and product management processes.
  • Ability to manage product implementation tasks and work with users to implement systems.
  • Ability to work closely with SMEs to define user requirements and identify business value.
  • Ability to understand and perform Product Owner responsibilities.
  • Ability to write user stories, define epics, and prioritize the Product Backlog.

Benefits

There are many benefits to joining our team!  The State of California has a generous benefits package that includes Health, Dental, and Vision Coverage, paid vacation, paid sick leave, two paid Professional Development Days per year, one paid Personal Holiday per year, 11 paid Holidays per year, CalPERS pension upon retirement, Savings Plus 401k or 457b, and many other benefits.  For a list of all benefits, please go to CalHR Salary and Benefits.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dhcs.ca.gov
Hiring Unit Contact:
Jennifer Eiswirth
(916) 713-8075
jennifer.eiswirth@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.