Job Posting: UAT Quality Oversight Supervisor

Office of Systems Integration

JC-312730
-
UAT Quality Oversight Supervisor
INFORMATION TECHNOLOGY SUPERVISOR II

$7,593.00 - $10,174.00 per Month

Final Filing Date: 7/2/2022

Job Description and Duties

Pending Budget Approval

The Affordable Care Act of 2010, known as federal health care reform, requires states to establish Health Benefit Exchanges for individuals and small businesses to obtain affordable health care coverage. The California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) is an automated system that serves as the consolidated system support for eligibility, enrollment, and retention for the California Health Benefit Exchange (also known as Covered California), Medi-Cal, and Healthy Families. Streamlines resources from which individuals and small businesses will be able to research, compare, check their eligibility for, and purchase health coverage. The CalHEERS Project went live to the public on October 1, 2013. The CalHEERS system development involved the two project sponsors - Covered California and Department of Healthcare Services (DHCS) - and 13 program partners. CalHEERS supports the maintenance, operations, and on-going business of Covered California. It is also one of the systems that support the maintenance, operations, and on-going business of the DHCS.

The Information Technology Supervisor II (IT Sup II) is a full supervisory level position responsible for the leadership and supervision of the testing team and consultant staff performing a wide variety of testing activities in the User Acceptance Testing (UAT) Unit. These activities include Monthly Releases, Human-Centered Design (HCD), and Agile Development Methodology to maintain and modify the system to accommodate new legislation changes and new business needs. The incumbent’s role is to support the CalHEERS portal, Change and Configuration Management, validate and supervise the oversight of System Integrator (SI) testing activities (integration test, system test, regression test, automation test) and test payment milestone.

Free Parking and Telework options are available!

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-312730
Position #(s):
791-730-1404-XXX
Working Title:
UAT Quality Oversight Supervisor
Classification:
INFORMATION TECHNOLOGY SUPERVISOR II
$7,593.00 - $10,174.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The Office of Systems Integration (OSI) provides project management, oversight, procurement and support services for a multi-billion dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex IT systems. We are a trusted leader and work toward common goals, by sharing knowledge, learning and building consensus to implement solutions.

Whether you’re interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the OSI!

Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities.

Check out our jobs website and social media sites:
 OSI Jobs Site
 LinkedIN
www.osi.ca.gov

Special Requirements

Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records.

Possession of minimum qualifications will be verified prior to interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.

 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/2/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Office of Systems Integration
Attn: Amy Sammons JC-312730
2495 Natomas Park Drive, Suite 530
Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Office of Systems Integration
Amy Sammons JC-312730
2495 Natomas Park Drive
Sacramento, CA 95833
Monday - Friday place in drop-off box in Suite 515
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other -

    A Supplemental Questionnaire is required.  Please see the Supplemental Questionnaire instructions below.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Ability to ...

1. Work independently as an individual and work collaboratively as part of a team

2. Communicate effectively in a professional manner

3. Lead and manage effectively in a professional manner

4. Maintain effective working relationships

5. Maintain consistent attendance

6. Manage contract, contractors staff and state staff

7. Resolve team conflicts

8. Deal with Non-technical and difficult stakeholders


Knowledge of ...

1. Agile methodology

2. Code development using  different programming languages like Java, C# etc..

3. All testing phases like Unit, Assembly, System Test, Integration test, Regression test, and UAT

4. Testing cost and level-of-effort analysis and validation

5. Test management and Automation tool (Selenium)

6. Data Warehouse, SQL, SoapUI tool

7. Change Management, Schedule Management, Cost Management, Risk Management, Quality Management and Conflict Management

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Amy Sammons
(916) 263-4160
amy.sammons@osi.ca.gov
Hiring Unit Contact:
Sandeep Kumar
(916) 999-2546
sandeep.kumar@calheers.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Shauna Pompei
(916) 263-0740
shauna.pompei@osi.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests. The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

 

Supplemental Questionnaire

A Supplemental Questionnaire consists of a series of questions and a mechanism for obtaining an applicant’s qualifications and experience in job-related areas. The Supplemental Questionnaire must be titled “Supplemental Questionnaire” at the top of the first page, typed in a minimum of 12-point font, single spaced, on standard sized paper (8.5" X 11"), and no more than three (3) pages in length. Applications submitted without the required Supplemental Questionnaire will be considered incomplete and will not be considered for this position.

IT Leadership Experience:

1) Describe your IT experience and ability in managing and leading resources (staff, budget, and technology), process improvement, and policy implementation. Also include the budget managed, the number of staff, and the number of managers/supervisors within your area of responsibility.

Software Testing Experience:

2) Describe your experience in managing and leading software testers/UAT within a large scale infrastructure and platform systems. Include the specific environments, technologies, complexity and business criticality.

Project Management:

3) Describe your experience in Waterfall and Agile software development methodologies.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.