A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter.
To be considered for the position, applicants must submit an SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. SOQs must have both first and last name, be no more than two (2) pages in length. In the SOQ, provide specific examples addressing the following, in the order listed below and each response must be numbered to clearly indicate which statement you are responding to. Failure to follow these instructions may disqualify you from the selection process.
PROVIDE SPECIFIC EXAMPLES TO THE FOLLOWING:
- Describe your ability to plan, organize, and adapt to changing assignments and priorities, and to work effectively under pressure to meet deadlines.
- Describe your ability to identify a problem and evaluate alternatives in order to make a recommendation or decision.
- Describe in detail the steps that you take to provide outstanding customer service and any experience you may have with providing information or services to the public.
- Describe in detail any experience you have in mentoring, advising or coaching individuals.
Please contact the hiring manager if you have any questions or would like further clarification on these requirements.
Write your responses carefully. Initial evaluation of each applicant will be based on the content of the answers and written communication skills demonstrated on the submitted SOQ.
Resumes do not take the place of the SOQ. Applicants who fail to follow these requirements or who do not provide responses with specific statements in the order listed may be disqualified from the selection process.
This is a Post & Bid Position which means eligible Post & Bid candidates will have first consideration. However, if no Post & Bid candidates apply, this position will be open for consideration to all interested candidates.
Post and Bid Candidates who are current employees of EDD, in the classification of EPR, with permanent status and who meet all requirements of the posted position, including any special requirements (language skills, veterans status, etc.) may fax or email your DE 855 P&B application to (916) 319-1153 or to HRSDPOSTBID@EDD.CA.GOV. For current Post and Bid positions and filing period dates, please refer to the Post and Bid Intranet web page. You must be signed in to the EDDNet site to access this webpage.
Non Post and Bid Candidates who are current state employees with status in the above classification, eligible for lateral transfer from an equivalent class, or eligible for a Training & Development Assignment, former state employees who can reinstate into the above class, or persons who are reachable on a current employment list for the classification. All interested applicants, please refer to the “Application Instructions” section for more information.
POST AND BID INFORMATION:
Location: Redding ARU 131.
Employment Program Representative Post and Bid Doc# 0575-0046.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION:
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.