Job Posting: Labor Commissioner's Office Investigator - Wage Claims Adjudication (WCA)

Department of Industrial Relations

JC-340174
-
Labor Commissioner's Office Investigator - Wage Claims Adjudication (WCA)
DEPUTY LABOR COMMISSIONER I

$5,658.00 - $7,239.00 per Month

Final Filing Date: 12/8/2022

Job Description and Duties

***This posting may be used to fill future vacancies in accordance with 2 CCR §249.3. 

***Please ensure application is complete with detailed job descriptions/tasks performed, employment beginning and ending date information, and hours worked per week. Failure to provide this information will disqualify your application.

***If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your degree or transcripts with your application package.

Link to Deputy Labor Commissioner I exam posting: https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=8PB17

Link to Industrial Relations Representative exam: https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=8PB16

Under the direction of the Deputy Labor Commissioner III (Senior Deputy), proactively investigates claims to evaluate compliance with the law. Interviews workers,holds settlement conferences to resolve disputes prior to adjudication of claims. Gathers relevant facts and applies theories of liabilities in order to assess violations and educates the public on labor laws. In addition, performs a wide variety of duties involving enforcement of wage and hour laws in the WCA program.

As part of the WCA team, we are committed to providing guidance, inspiration and support to enrich your work and our ability to succeed in enforcing labor laws. We want you to be successful in your career.


You will find additional information about the job in the Duty Statement.

Working Conditions

7575 Metropolitan Drive Suite 210 San Diego, CA 92108

High-volume fast-paced office that handles wage claims and constantly interfaces
with the public. May travel to assist other offices with conducting conferences.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-340174
Position #(s):
400-544-9502-XXX
Working Title:
Labor Commissioner's Office Investigator - Wage Claims Adjudication (WCA)
Classification:
DEPUTY LABOR COMMISSIONER I
$5,658.00 - $7,239.00
INDUSTRIAL RELATIONS REPRESENTATIVE
# of Positions:
Multiple
Work Location:
San Diego County
Job Type:
Permanent, Full Time
Facility:
Department of Industrial Relations

Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

We enforce the law by setting a standard of fair and expeditious resolution of claims to achieve long-term compliance from the employers of the State of California. By providing education and meaningful enforcement of wage and hour laws, we combat wage theft and ensure that wages earned are put into the pockets of the workers.

The mission of the California Labor Commissioner’s Office is to ensure a just day’s pay in every workplace in the State and to promote economic justice through robust enforcement of labor laws. By combating wage theft, protecting workers from retaliation, and educating the public, we put earned wages into workers’ pockets and help level the playing field for law-abiding employers.

About us: Labor Commissioner’s Office

Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account by 11:59 p.m. on or before the above final filing date.  Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

Please let us know how you heard about our position by taking this brief survey:  DIR Applicant Survey

 

 
Department Website: http://www.dir.ca.gov

Special Requirements

If you are using education to meet one of the patterns of the minimum qualifications, please submit a copy of your degree or transcripts with your application package.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/8/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations
Attn: Certifications Unit
2180 Harvard Street Suite 160
Sacramento, CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations
2180 Harvard Street Suite 160
Sacramento, CA 95815
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Active listening and fact-gathering in order to achieve comprehensive investigation. Questioning and clarifying skills to grasp both the facts and the areas of controversy.  Good organization and time management in order to prioritize multiple cases and assignments. Good decision-making and problem-solving skills in order to investigate cases effectively and efficiently. Critical thinking skills and application of law skills in order to analyze problems and successfully resolve claims. Good judgment in order to maintain the integrity of the decision-making process. Skill to write reports and/or findings analytically and concisely. Summarizing skills in order to set out the main points of controversy and frame the issues using the correct facts, law and analysis.  Skill of decorum in order to engage the parties productively and with respect. Works independently and communicates effectively with fellow staff and the public while adhering to and promoting the Department's Mission, Vision, Values, and Goals.

Communication: Expresses oneself clearly in all forms of communication. Gives feedback and is receptive to feedback received. Knows that listening is essential. Keeps others in the Division and other functional units informed as appropriate.  Creativity and Innovation: Thinks beyond the confines of traditional models to recognize opportunities, seek creative solutions and take intelligent risks.

Ethics and Integrity: Demonstrated concern to be perceived as responsible, reliable, and trustworthy. Respects the confidentiality of information or concern shared by others. Honest and forthright. Conforms to accepted standards of conduct.

Teamwork and Collaboration: Promotes team cooperation and encourages participation. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Takes responsibility for individual actions in order to achieve consistent results.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dir.ca.gov
Human Resources Contact:
Certification Unit
(800) 564-0771
cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
DIR EEO Officer
(510) 285-3080
EEO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Mission and core Values

  • DIR Mission and Core Values

    Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.

    Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.

    Service - We are committed to responsibly serving the public and value their trust.

    Respect - We treat others with dignity, courtesy and consideration.

    Quality - We take pride in providing the public with accurate and timely services.

    Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.