Job Posting: Staff Services Manager II (Specialist)

Department of Social Services

JC-363737
-
Staff Services Manager II (Specialist)
STAFF SERVICES MANAGER II (SUPERVISORY)

$7,204.00 - $8,950.00 per Month

Final Filing Date: 4/17/2023

Job Description and Duties

PLEASE NOTE: A STATEMENT OF QUALIFICATIONS MUST BE SUBMITTED ALONG WITH YOUR APPLICATION IN ORDER TO BE CONSIDERED FOR THIS POSITION.  PLEASE SEE “SPECIAL REQUIREMENTS” SECTION FOR STATEMENT OF QUALIFICATIONS INSTRUCTIONS.

 

The Department of Social Services is hiring for two Staff Services Managers II (Specialist) positions to lead the strategic planning, coordination, and

implementation of mission-critical special projects and to support key strategic goals of the Department.  This position serves as a Project Manager to the Directorate and works with a high degree of independence to lead multi-disciplinary teams across the Department.  This may include the development of implementation plans concerning significant changes to federal or state law, coordination of policy development, review and editing of key public-facing documents, synchronizing department-wide efforts such as program design, modernizing Department strategies, and more.  The positions offer opportunities to advance important decisions that affect at least 8 million Californians.  Our teams do their daily work in an environment where creativity, collaboration, and proactive problem solving are fostered and strongly encouraged.

 

Please submit all required documents, as explained in "Application Instructions" to be considered.


You will find additional information about the job in the Duty Statement.

Working Conditions

These positions are headquartered at 744 P Street in downtown Sacramento. Full telework options are available.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-363737
Position #(s):
800-010-4801-910
Working Title:
Staff Services Manager II (Specialist)
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,204.00 - $8,950.00
# of Positions:
2
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals?  Do you set high standards for yourself and enjoy a collaborative and challenging work environment?  The California Department of Social Services (CDSS) serves, aids and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence.  CDSS employees are our most important resource in serving California’s needy and vulnerable children and families.  

The mission of the California Department of Social Services is to serve, aid, and protect needy and vulnerable children and adults through an array of safety net and emergency response programs and the delivery of social services totaling $50 billion, in partnership with the 58 counties and community service providers.  Our programs include, but are not limited to, CalWORKs and CalFresh, Housing and Homeless Assistance, Child Care and Development, Adult and Senior Programs, Foster Care and Child Welfare Services, and more.

Special Requirements

Candidates are required to complete a Statement of Qualifications comprised of full and complete answers to the following three prompts.  This statement should be no longer than two letter pages using Arial 12-point size font.  Cover letters, resumes, and applications will not take the place of the Statement of Qualifications.  Please also write the question itself as a prompt before answering it.

 

1.  Please describe your experience managing policy and program design.  Provide an example of a high-priority policy or program initiative that you successfully managed that had a significant impact.  Identify any project management or organizational tools used.

 

2.  This position will need someone who can quickly understand complex circumstances and information and effectively synthesize that information so it can be easily understood by various audiences.  Please give an example of an experience in this kind of situation when you communicated with:

(a) Leadership within your organization

(b) Partners outside your organization

What was the outcome?

 

3. How do you go about completing time-sensitive assignments that involve getting work products from multiple contributors, including individuals who do not report to you?

 


You are required to complete employment history on the application form (STD 678). You may be disqualified from the recruitment process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are considered limited term, 12 months, and may be extended up to 24 months or become permanent.

 

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/17/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services
Attn: Classification & Pay Unit
P.O.Box 944243
Sacramento, CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • The ability to communicate clearly and effectively, including in writing,
  • Possessing strong organizational and project management skills,
  • The demonstrated ability to multi-task and complete assignments within short time frames.

Benefits

There are many benefits to joining our team!  The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

 

Transportation Reimbursement of 75% is available to eligible employees, reimbursement is not to exceed $100, and employee must provide proof of transportation pass payment.

Click here to view all the attractive benefits available to state employees!


Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Nancy Tormey
(916) 767-7188
Nancy.Tormey@dss.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Those interested in obtaining employment with the California Department of Social Services must apply and compete through the State recruitment process.  Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

CalCareers Exam/Assessment Search

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Social Services, please contact the Examination Unit at examinations@dss.ca.gov.

Applicant Survey

Please let us know how you learned about this career opportunity by taking the brief survey that follows:  Recruitment Survey

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.