Job Posting: Broadband Caseworker Analyst

Public Utilities Commission

JC-374699
-
Broadband Caseworker Analyst
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$5,518.00 - $6,907.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility.  If you are new to state service or need to gain eligibility to these classifications, please click AGPA or SSA to open the examination bulletin and follow the instructions on “How to apply”.   

The examination is a separate process from applying for this vacancy.  Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit. 

Caseworkers Region A - Two regional Caseworker Analyst positions will be required to service the following counties: Alameda, Alpine, Amador, Butte, Calaveras, Colusa, Contra Costa, Del Norte, El Dorado, Fresno, Glenn, Humboldt, Inyo, Kings, Lake, Lassen, Madera, Marin, Mariposa, Mendocino, Merced, Modoc, Momo, Monterey, Napa, Nevada, Placer, Plumas, Sacramento, San Benito, San Francisco, San Joaquin, San Mateo, Santa Clara, Santa Cruz, Shasta, Sierra, Siskiyou, Solano, Sonoma, Stanislaus, Sutter, Tehama, Trinity, Tulare, Tuolumne, Yolo and Yuba.

Caseworkers Region B - Three regional Caseworker Analyst positions will be required to service the following counties: San Luis Obispo, Kern, San Bernardino, Santa Barbara, Ventura, Los Angeles, Orange, Riverside, San Diego and Imperial.

Under the direction of the Program & Project Supervisor, the Caseworker Analyst (AGPA) will work with policy and technical team members to engage with local governments, joint power authorities and other entities to assess the need for broadband infrastructure to provide internet and data services in unserved and underserved areas in California. The Casework Analyst will be assigned by regions made up of counties. Two Analysts will be assigned to Region A, the counties north of San Luis Obispo, Kern and San Bernardino Counties. Three Analysts will be assigned to Region B, which includes counties south of San Luis Obispo, Kern, and San Bernardino Counties. Each Analyst will conduct outreach efforts within a designated region of the state by presenting information about the Broadband For All program to government entities, businesses, non-profits, the public and service providers. The incumbent will identify broadband deployment and adoption needs within a region of the state and work with other staff members of the broadband team and prospective grantees to facilitate the provisioning of grant funding and support the process as the broadband projects are built.


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You will find additional information about the job in the Duty Statement.

Working Conditions

Home-Based positions - (See Job Description for Region A and Region B service counties).

Will accept training and development assignments.

Note:  This advertisement is listed specifically for the San Diego location only.

  • Sacramento location, please apply to JC# 374653 
  • San Francisco location, please apply to JC# 374637
  • Humboldt location, please apply to JC# 374678
  • Los Angeles location, please apply to JC# 374655
  • Fresno location, please apply to JC# 374692 
  • Alameda location, please apply to JC# 374724

Apply to only those location(s) in which you are willing to work.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-374699
Position #(s):
680-334-5393-509
Working Title:
Broadband Caseworker Analyst
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,518.00 - $6,907.00 A
STAFF SERVICES ANALYST
$3,534.00 - $4,428.00 A
$3,826.00 - $4,789.00 B
$4,588.00 - $5,744.00 C
# of Positions:
3
Work Location:
San Diego County
Job Type:
Permanent, Full Time

Department Information

Communications Division, Broadband Deployment Branch:

The California Public Utilities Commission's (CPUC) Communications Division manages the state's broadband grant programs, licenses and regulates providers, promotes digital equity, and analyzes the impact of the digital divide in the state. The Division is assembling a team to implement a $6 billion grant program to close California's Digital Divide. The program will provide funding to public and private entities to build last-mile broadband infrastructure for Californians without access to high-speed broadband service. 
Department Website: http://www.cpuc.ca.gov

Special Requirements

A Statement of Qualifications (SOQ) must be submitted with your application.  A SOQ is a narrative description of how your training, experience, and education qualifies you for the position.  The SOQ must be 11-point Arial font, single-spaced, and no more than two pages.  Writing that exceeds this page limit will not be scored.  

The SOQ should provide specific details and examples that clearly demonstrate your qualifications.  SOQs will be evaluated based on the content and writing ability, using standardized rating criteria.  Competitive applicants will be invited to attend an interview.  Applicants who do not submit a completed SOQ will not be considered.  

All information in the Statement is subject to verification.   

Please write your SOQ to address the following four questions:

  1. Describe your experience conducting policy analysis and formulating policy for a government program or project.  
  2. Describe your experience working in a team setting.
  3. Describe your experience conducting and presenting at meetings or workshops to the general public, other agencies and/or elected officials.
  4. Describe your experience working independently on multiple projects, providing status reports on progress, and meeting internal and external deadlines.

For assistance in completing the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Basics of Writing a Strong Statement of Qualifications.


It is strongly encouraged to apply through your CalCareer Account at www.jobs.ca.gov

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.


If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma.  An official transcript will be required prior to appointment. 

Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.
Foreign education credential evaluation services can be found at https://www.naces.org

Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors.  Resumes, or referring to resumes, will not be accepted in place of the completed STD 678.  Applicants who fail to submit a completed STD 678 will not be considered. 

Only the most qualified candidates will be invited to an interview.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Public Utilities Commission
Attn: Human Resources Division
505 Van Ness Ave, Room 3008
San Francisco, CA 94102

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Public Utilities Commission
Human Resources Division
505 Van Ness Ave, Room 3008
San Francisco, CA 94102
Monday to Friday Except Holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -
    A Statement of Qualifications (SOQ) is required. Please see “Special Requirements” for instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Experience working as a field representative involving complex and/or controversial intergovernmental negotiations and/or coordinating the work of representatives of various governmental agencies on large projects.
  • Experience working or studying in the fields of IT, telecommunications, broadband or financing.

Benefits

Benefits Summary

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.cpuc.ca.gov
Hiring Unit Contact:
Kathrin Tawfik
(415) 703-2722
Kathrin.Tawfik@cpuc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Main Line
(415) 703-5331
EEOConcerns@cpuc.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Information

Please indicate “Associate Governmental Program Analyst” or “Staff Services Analyst” in the Examination/Job Title section on the CA State Application (std 678).

This position may be filled at either the Associate Governmental Program Analyst or Staff Services Analyst level for recruitment purposes.  Duties will be adjusted commensurate with the level at which the position is filled.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.