Job Posting: Staff Services Manager I

Department of Corrections & Rehabilitation

JC-401827
-
Staff Services Manager I
STAFF SERVICES MANAGER I

$6,563.00 - $8,153.00 per Month

Final Filing Date: 11/20/2023

Job Description and Duties

Individuals who are eligible for a Training and Development (T&D) assignment may also be considered for this position(s).

This position is eligible for a hybrid telework schedule for employees who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed futher during the interview process. Telework is only available to residents of California. 

CDCR Employees are encouraged to use their exisiting CDCR email address on their application.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.


For HRTS communication, this is in reference to Job Requisition (JR) 434.

You will find additional information about the job in the Duty Statement.

Working Conditions

Travels (statewide and possibly overnight) to various CDCR sites for conferences, meetings and training.

Located off HWY 50 & Bradshaw

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-401827
Position #(s):
065-164-4800-004
Working Title:
Staff Services Manager I
Classification:
STAFF SERVICES MANAGER I
$6,563.00 - $8,153.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.


Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.


The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building and fostering a diverse workplace. We believe cultural diversity, backgrounds, experiences, perspectives, and unique identities should be honored, valued, and supported. We believe all staff should be empowered. CDCR/CCHCS are proud to foster inclusion and representation at all levels of both Departments.

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of offenders, by providing effective parole supervision, and implementing rehabilitative strategies to successfully reintegrate offenders into our communities.


CALIFORNIA DEPARTMENT OF CORRECTIONS AND REHABILITATION

OFFICE OF INTERNAL AFFAIRS
CENTRALIZED SCREENING UNIT (CST)

Special Requirements

1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

3. Candidates new to CDCR or the Division of Juvenile Justice are required to submit to a background investigation process utilizing Live Scan fingerprinting, and Tuberculosis testing prior to appointment followed by departmental annual Tuberculosis testing/evaluation thereafter.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/20/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Corrections & Rehabilitation
Attn: CDCR Hiring Support
P.O. Box 942883
Sacramento, CA 94283-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Corrections & Rehabilitation
CDCR Hiring Support
1515 S Street, Application Drop Box or Suite101N
(Drop off not available on weekends and holidays)
Sacramento, CA 95811
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    A Statement of Qualifications is required and should be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


DESIRABLE QUALIFICATIONS

  • Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
  • Demonstrates ability to mentor, coach, motivate and develop team members.
  • Experience in workload management.  
  • Experience leading, supervising, and/or managing a team of professional staff.
  • Strong analytical skills, good research skills, effective time management skills and good attendance.

  • Excellent verbal and written communication skills, organizational skills, and demonstrate attention to detail. Proven ability to exercise a high degree of confidentiality, initiative, responsibility and independence.

  • Work well under pressure and meet deadlines; possess integrity and the ability to maintain confidentiality of sensitive information.

  • Ability to work both independently and as a team member; carry out prescribed tasks with minimal supervision; be a self-starter, flexible, and have a positive attitude.

  • Proficient in the use of Microsoft Excel, Word, PowerPoint, and Outlook.

  • Ability to maintain professional and courteous working relationships with subordinate staff, colleagues, constituents, internal/external stakeholders, and executive level staff.

Benefits

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the California Department of Human Resources (CalHR) Salary and Benefits website at
https://www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx  

Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at
https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. 

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Tana Ferentheil
(279) 210-3903
tana.ferentheil@cdcr.ca.gov
Hiring Unit Contact:
CDCR Hiring Support
(877) 297-5599
CDCRHiringSupport@cdcr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
CDCR EEO OFFICE
(916) 255-1301
Personnel-HelpDesk@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

STATEMENT OF QUALIFICATIONS INSTRUCTIONS: 

Read the instructions carefully as you will be rated on your ability to follow instructions in addition to how well your experience and knowledge meet the desirable qualifications of the position. Answer all questions clearly and concisely, with proper grammar, as these factors are considered in the evaluation process.

 

SOQ Formatting must:

• Be typewritten in Arial 12-point font, with one-inch margins, single spaced

• Be no longer than two (2) pages in length

• Include your name and Job Control # in the upper left-hand corner

• Be numbered in the same order as the required content below



1.) Describe a time when you had to handle a challenge you were faced with, and how you overcame the challenge.

2.) Describe your knowledge, experience and training related to this position.

3.) Describe the tools and methods you would use to increase productivity and promote a positive work environment in a team setting.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.