Job Posting: Telework Option - Small Business Local Engagement Specialist (Central)

Governor's Office of Business and Economic Development (GO-Biz)

JC-402521
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Telework Option - Small Business Local Engagement Specialist (Central)
STAFF SERVICES MANAGER I

$6,563.00 - $8,153.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

The Office of the Small Business Advocate is established in statute with a number of specified duties to serve as the lead office on entrepreneurship providing small businesses in the State of California with the information and resources needed to succeed in the marketplace and serving as the principal advocate in the state on behalf of small businesses.

 

Under supervision from the Lead Regional Advisor and indirect supervision from the Regional Advisors, Deputy Director, and Director, Office of Small Business Advocate, the Small Business Local Engagement Specialist (“Specialist”) will work to provide outreach and direct small business engagement including in-person presentations and trainings, customer service for inbound support for small business requests, social media execution, concerns and issues, and promote the Office of Small Business Advocate and its programs to the public, focusing on small business-owners. This position is designated as bilingual. The incumbent will be required to utilize bilingual skills at least ten percent (10%) or more of the time while performing the duties of this position. The incumbent may be required to travel occasionally throughout the assigned region (as defined by the current region map), up to 45%.

Position requires residency in Fresno or surrounding counties (Kern, Kings, Madera, Merced, Monterey, San Benito, San Luis Obispo, Tulare).

Ability to speak a second language (bilingual) or American Sign Language preferred, but not required.

 

This position may be extended to 24 months and/or become permanent.

You will find additional information about the job in the Duty Statement.

Working Conditions

Remote: this position is eligible for a full-time telework schedule under Government Code 14200 for eligible applicants residing in California but the incumbent would be required to travel to headquarters in Sacramento at least once a month and upon request. 

#li-remote

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-402521
Position #(s):
373-102-4800-901
Working Title:
Telework Option - Small Business Local Engagement Specialist (Central)
Classification:
STAFF SERVICES MANAGER I
$6,563.00 - $8,153.00
# of Positions:
1
Work Location:
Fresno County
Telework:
Telework
Job Type:
12 Month Limited Term - Full Time

Department Information

The Governor's Office of Business and Economic Development (GO-Biz) serves as the State of California's leader for job growth and economic development efforts.  GO-Biz offers a range of services to business owners including: attraction, retention and expansion services, site selection, permit streamlining, clearing of regulatory hurdles, small business assistance, international trade development, assistance with state government, and much more.

 

Department Website: http://www.business.ca.gov/

Special Requirements

Statement of Qualifications Instructions

Please limit your entire response to no more than one (1) page in length. Application packets received without clearly titled “Statement of Qualifications” will not be considered.The SOQ must address the following in numerical order; do not consolidate responses:

 

  1. Describe your interest in working with small businesses.
  2. How would you define a small business?
  3. Describe in one sentence the mission of the California Office of the Small Business Advocate.



Exam Information

Unless you have transfer or reinstatement eligibility, please take the Staff Services Manager I exam to obtain eligibility for this position: https://www.calcareers.ca.gov/JOBSGEN/9PB19.PDF


Educational Requirements: 

If you are using education as your basis of meeting the minimum qualifications, you must provide school transcripts. Diplomas are not accepted in lieu of transcripts. Please review the minimum qualifications by clicking the link under the "Minimum Requirements" section above.

 

Employment Application:
Interested applicants must fill out the "Employment History" section of the State Application (STD 678) with all relevant experience to be considered for this position. GO-Biz will not review attached resumes in lieu of the Employment History section of the State Application (STD 678). Failure to fill out the Employment History section of the State Application (STD 678) will result in disqualification. 

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Governor's Office of Business and Economic Development (GO-Biz)
Attn: Ashley Faison, RPA 23-049
1325 J St.
Suite 1800
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Governor's Office of Business and Economic Development (GO-Biz)
Ashley Faison, RPA 23-049
1325 J St.
Suite 1800
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - Please refer to section above for Statement of Qualification instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

There are many benefits to joining our team!  The State of California offers a generous benefits package, including but not limited to:

Medical Benefits (health, dental, and vision)

Work life balance (most positions qualify for flexible work hours and schedules, and a minimum of 10 days of paid leave annually – specific accrual rates can be found here).

Paid Holidays and leave (family medical leave, military leave, etc)

Defined benefit retirement program with CalPERS

Savings Plus Program (401(k), 457)

School loan forgiveness under federal Public Service Loan Forgiveness

Commute Program

Employee Wellness Program (discounts to health clubs)

Employee Assistance Program

Medical/Dependent Care Reimbursement Accounts

ScholarShare (college savings account)

On-the-job training and professional development

Most positions qualify for annual raises until you reach the maximum salary for that position, subject to meeting performance standards

Click here to view all the benefits available to state employees!

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.business.ca.gov/
Human Resources Contact:
Recruitment RPA 23-049
(916) 319-9367
Recruitments@gobiz.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 319-9367
GOBiz.HR@gobiz.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Salary

IN MOST CASES, ALL NEW TO STATE EMPLOYEES MUST START AT THE MINIMUM OF THE POSTED SALARY RANGE.  

This salary does not include the 2023 general increase of 3%.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.