Job Posting: Policy and Training Analyst

Department of Consumer Affairs

JC-405353
-
Policy and Training Analyst
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$5,518.00 - $6,907.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

This position is being re-advertised to increase the candidate pool. If you have previously applied, you do not need to reapply.

This recruitment is until filled and applications will be reviewed on a monthly basis. The cutoff dates will be:

April 22, 2024

May 22, 2024

June 24, 2024

July 22, 2024

August 22, 2024

September 23, 2024

 

Under the direction of the Staff Services Manager I (SSMI), the Associate Governmental Program Analyst is part of the Licensing Program of the Medical Board of California (MBC). The incumbent is the lead AGPA for the development of training courses, training materials, and trains all new licensing staff. The incumbent maintains and updates the “Licensing Policies and Procedures Manual”. The AGPA serves as MBC’s BreEZe subject matter expert and gathers and analyzes licensing related data and statistics, conducts studies, and prepares reports for MBC executive management, representatives of the Department of Consumer Affairs, the Business, Consumer Services, and Housing Agency (Agency), and MBC Board Members. The incumbent is responsible for keeping all licensing forms and licensing web content up-to-date and proposing changes as needed. You will find additional information about the job in the Duty Statement.

 

Individuals interested in applying for this vacancy must have eligibility. The examination is a separate process from applying for this vacancy.  Please be sure to follow all instructions for each process. Review the "3 Steps to a State Job" on the CalCareers website on the following webpage and be sure to complete the exam/assessment before applying for this position: https://www.calcareers.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. 

Please let us know how you heard about our position by taking this brief survey.
https://forms.office.com/g/ZDz01HNTGG

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

 

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-405353
Position #(s):
629-160-5393-807
629-160-5393-XXX
Working Title:
Policy and Training Analyst
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,518.00 - $6,907.00 A
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Medical Board of California

Department Information

This position is with the Licensing Program of the Medical Board of California. Consumer protection is at the forefront of the decisions we make day to day and year to year. You will work among a knowledgeable workforce dedicated to: Accountability, Communication, Diversity, Employees, Integrity, Leadership, Service, and Transparency while fostering an environment of collaboration, continuous learning, and creativity/innovation.

Together, we protect health care consumers through the proper licensing and regulation of physicians and surgeons and certain allied health care professionals and through the vigorous, objective enforcement of the Medical Practice Act, and promote access to quality medical care through the Board's licensing and regulatory functions.

In this position you will work with appointed board members, executives, managers, US/Canadian and international medical schools, postgraduate training program directors, state licensing entities, the Office of the Attorney General, and consumers to determine if applicants meet statutory and regulatory requirements, resolve stakeholder issues, and provide them relevant information. The skills you build upon and/or develop in this position will provide you with an excellent foundation for future leadership and career growth opportunities

Please note, teleworking may be available for this position. If you want to be part of a collaborative and effective team as we build on our success, we want to hear from you.

The Medical Board has FREE PARKING and is located next to the Royal Oaks Light Rail Station.

The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.

Special Requirements

Title 11, section 703 (d) California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA’s CORI procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Consumer Affairs
Attn: Recruitment Technician JC-405353 MV
1625 North Market Blvd., Suite N-321
Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Consumer Affairs
Recruitment Technician JC-405353 MV
1625 North Market Blvd., Suite N-321
Sacramento, CA 95834
Please note: The drop off location may be non-operational on weekends and holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Excellent attendance, punctuality and dependability.
• Excellent computer skills using Excel, Word, and Outlook.
• Ability to communicate effectively orally and in writing.
• Ability to problem solve and make decisions.
• Able to work under pressure for time-sensitive and high priority projects.
• Take initiative and work both independently and as a team member.
• Good interpersonal and analytical skills.
• Ability to meet deadlines.
• Ability to be flexible and adaptable to frequent workload changes.
• Knowledge of state licensing processes.
• Ability to provide excellent customer service.
• Ethics and Integrity.

Are you self-motivated, see the value in details, and enjoy serving the public? If you are, we would like to get to know more about you. We seek a talented individual with excellent writing and communication skills, an analytical mind, patience, and a willingness to learn and explore. If your experience includes a background in government, policy analysis, customer service, and/or legislation, this may be a position you will enjoy.

The Medical Board of California works to develop an effective workforce by creating a foundation to enhance consumer protection, guide learning, and achieve MBC's strategic vision. Learn more about the work you'll do and MBC's strategic direction by visiting https://www.mbc.ca.gov/Download/Reports/strategic-plan-2018.pdf.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

We offer mentorship and career guidance, free parking, close proximity to public transportation, supportive managers invested in your development, and a talented team with great minds.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Angela Lyles
(916) 263-2368
angela.lyles@mbc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 574-8280
eeo1@dca.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

The Statement of Interest is a narrative of how your education, training, and experience, and skills meet the minimum and desirable qualifications and qualifies you for the position. The SOI serves as documentation of your ability to present information clearly and concisely.

In order to be considered for this position, you must provide a SOI with numbered responses to each question, typed in 12-font (Arial), no longer than two pages, and must answer the following:

1. How do you approach simplifying complex information into step-by-step processes/procedures? Describe a situation where you did this.

2. What is your feedback style? Describe a time when you had to communicate difficult feedback to others.

3. Describe your experience reviewing, analyzing, and interpreting laws, policies, and regulations.

Resumes may be included, but they will not take the place of a SOI. Applications received without the SOQ and that do not provide numbered responses to each question will be disqualified.

Additional Information

If you are using education to meet the minimum qualifications, as specified in the classification specification (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), please include a copy of your degree or unofficial transcripts with your application package.

Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

Employment information on the STD 678 MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Using the online application system as specified in the announcement is the preferred method or applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

DO NOT include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). https://jobs.ca.gov/pdf/std678.pdf.
Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.

U.S. Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have any updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.