Job Posting: Associate Governmental Program Analyst

California Civil Rights Department

Associate Governmental Program Analyst

$5,684.00 - $7,114.00 per Month

Final Filing Date: 4/26/2024

Job Description and Duties

This posting is a re-advertisement. If you previously applied for this position, you do not need to re-apply.

This is a Limited Term position that may become Permanent/Full-time

We’re hiring! The California Civil Rights Department (CRD) is hiring for an outreach and education position to help advance civil rights throughout California. This role will help CRD’s in-person outreach and education efforts. 


This is a unique and exciting opportunity for a visionary and requires someone skilled in public education and engagement strategies who thrives on connecting with people from diverse communities to share critical information about civil rights issues.


If you are passionate about civil rights, reaching Californians at risk of intersectional civil rights violations, and are ready to build robust community partnerships throughout the state, please apply. 


Under the direction of the Staff Services Manager II (Supervisory) for the Outreach and Education Unit, the incumbent will plan, organize, coordinate, and participate in educational and outreach activities, events, and meetings throughout California. The incumbent will focus on educating the public and targeted stakeholders about the services and mission of the California Civil Rights Department (CRD). The incumbent will be an effective communicator and creative thinker with the ability to understand and educate the public about complex civil rights laws through writing and presentations.

If you’re new to the state hiring process, be sure to consult on-line resources on the process. Overview of the State Hiring Process (


Please let us know how you heard about our position by taking this brief survey.

You will find additional information about the job in the Duty Statement.

Working Conditions

The demands described here are representative of those that must be met by the incumbent, with or without a reasonable accommodation, to successfully perform the essential functions of the job.

  • Effectively handle stress;
  • Work in a fast-paced environment;
  • Effectively manage many projects simultaneously;
  • Communicate effectively with colleagues regarding work assignments;
  • Demonstrate a high level of professional accountability;
  • Daily use of a telephone and computer for up to 6.5 to 7 hours per day;
  • Prolonged sitting and/or standing at a desk for 6.5 to 7 hours per day;
  • Requires ability to complete tasks that typically may require making repetitive hand movements in the performance of daily duties;
  • Punctual and excellent attendance;
  • Frequent travel around the state to attend events, meet with stakeholders, visit other CRD offices, and other departmental business.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Associate Governmental Program Analyst
$5,684.00 - $7,114.00
# of Positions:
Work Location:
United States
Job Type:
12 Month Limited Term - Full Time
Work Shift:
8:00 am to 5:00 pm
Work Week:
Monday to Friday

Department Information

The Civil Rights Department (CRD or Department) is the civil rights enforcement agency for the State of California. CRD's mission is to protect all people in California from employment, housing and public accommodation discrimination, human trafficking, and hate violence.


The CRD is the largest state civil rights enforcement agency in the country. It enforces the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, Ralph Civil Rights Act, and the California Trafficking Victims Protection Act. The Department has jurisdiction over both private and public entities operating within the State of California, including corporate entities, private sector companies that contract with the State of California, and all State departments and local governments. 

The CRD receives, investigates, conciliates, and initiates individual and systemic discrimination complaints in its five offices throughout California. CRD litigates individual, class, group and systemic cases in all California jurisdictions, including state and federal courts. It leads education and outreach efforts to stakeholders and the public, and has an active regulatory and legislative program.

Telework Opportunity

As operationally allowed, telework is available for employees who can perform their essential functions remotely. 

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

This position may be filled in one of our offices below.

  • 2218 Kausen Drive, Suite 100, Elk Grove, CA  95758
  • 4800 Stockdale Highway, Suite 215, Bakersfield, CA 93309
  • 1277 E Alluvial Avenue, Suite 101, Fresno, CA 93720
  • 320 West 4th Street, 10th Floor, Los Angeles, CA 90013
  • 1325 Spruce Street, Suite 320 Riverside, CA 92507
  • 555 12th Street, Oakland, CA 94607

Department Website:

Special Requirements

To find out additional information on how to apply for a state job, please follow the link below. For example, you can locate job-specific positions or veteran preference information. If you have questions about filling out the application, please get in touch with the Human Resource Analyst. If you have questions about the position, please get in touch with the hiring manager. We review your job application to determine if you meet the minimum qualifications. Please ensure to provide detailed information in your application.


Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/26/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Civil Rights Department
Attn: Cristina Granado
2218 Kausen Drive
Suite 100
Elk Grove, CA 95758

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Civil Rights Department
Cristina Granado
2218 Kausen Drive
Suite 100
Elk Grove, CA 95758
09:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    A Statement of Qualifications (SOQ) is required and must be submitted with your application. Do not submit a cover letter.


    The SOQ serves as documentation of each candidate’s skills, relevant experience, and ability to present information clearly and concisely in writing.  Please answer each question below separately. See Statement of Qualifications section below.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


  • General knowledge of outreach and engagement practices and experience with outreach and engagement on behalf of a public agency, non-profit, or public policy organization.  
  • Exceptional written and oral communication skills, combined with the capability to comprehend and interpret legal frameworks for a diverse audience
  • Ability to exercise strong judgment, especially in public-facing work and in preparation of official agency documents.
  • Proficiency in using online meeting platforms like Zoom, Microsoft Teams and other virtual platforms with knowledge of platform features like polls, Q&A, breakout sessions and other interactive elements.
  • Experience in learning management systems (LMS) such as Articulate and have an understanding of best practices for online learning. Able to resolve conflicts in a positive manner and maintain a high level of professional integrity.  
  • Strong organizational and accountability practices.
  • Ability to identify and resolve complex and sensitive stakeholder issues.  
  • Ability to analyze data and present ideas and information effectively verbally and in writing.  
  • Ability to work in cross-functional teams and environments to drive organizational goals.  
  • Ability to multi-task, adapt to changes in priorities, and complete tasks with short notice.
  • Attention to detail and prior experience with quality assurance/quality control of internal and public-facing materials.
  • Proficiency in working with Microsoft Office (Word, Outlook, PowerPoint, Excel) and Adobe Acrobat documents.
  • Ability to present complex information clearly and concisely to various audiences.
  • Ability to speak a second language (bilingual) or American Sign Language preferred, but not required.


    There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:


    Contact Information

    The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

    Department Website:
    Human Resources Contact:
    Cristina Granado
    (916) 957-0340
    Hiring Unit Contact:
    Fernando Ponce
    (279) 236-8118

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    (213) 723-6024
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Statement of Qualifications

    Statement of Qualifications (SOQ)

    Special Requirements: A Statement of Qualifications (SOQ) is required and must be submitted with your application. The SOQ is a narrative discussion of how the candidate’s education, training, experience, and skills meet the desirable qualifications and demonstrate the candidate’s ability to perform the job duties listed in this bulletin. The SOQ serves as a documentation of each candidate’s ability to present information clearly and concisely in writing. 

    Your SOQ should be no longer than two (2) pages in length, single spaced, 12-point Arial font. Each individual response must be numbered and include the full text of the question prior to each response. 

    1.    Describe your public speaking and engagement experience and approach to disseminating complex information to a wide range of audiences.

    2.    Based on your review of the duty statement, describe what in your background and experience will be helpful in accomplishing the responsibilities of this position.

    Additional Application Instructions

    Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

    All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

    • "To" and "From" dates (month/day/year)
    • Hours worked per week
    • Private sector job titles
    • Supervisor name and phone number
    • Job duties performed
    • State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).



    If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. If selected, you will be required to provide official transcripts at the time of hire. Foreign transcripts must include official verification of U.S equivalency prior to appointment by an organization found here. 

    Personal Identifying Information
    Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.

    We review your application to determine if you meet the minimum qualifications. Please ensure to provide detailed information on your application.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.