Job Posting: Staff Services Manager I

Department of Developmental Services - Headquarters

JC-437128
-
Staff Services Manager I
STAFF SERVICES MANAGER I

$6,760.00 - $8,398.00 per Month

Final Filing Date: 6/25/2024

Job Description and Duties

Under the general direction of the Staff Services Manager III (SSM III), this position will directly supervise staff that perform a variety of program/data specific assignments required under Part C of the Individuals with Disabilities Education Act (IDEA), IDEA Part C - State Systemic Improvement Plan (SSIP), and California’s early intervention program, known in California as Early Start. This position will oversee projects to ensure that federal reporting requirements for California’s Annual Performance Report (APR) are met, act as lead in California’s SSIP efforts and other Early Start program management related activities. The incumbent will also be a primary contact for Early Start stakeholders, interagency meetings, and other state departments on Early Start matters related to APR data. This position is responsible for data systems and analysis, tracking, and reporting of data and outcomes for all Children, Adolescents and Young Adult Services (CAYAS) programs. Additionally, the incumbent will ensure staff provide technical assistance to regional centers, family resource centers, and other agencies regarding the delivery of California’s Early Start Program and related services for individuals with developmental disabilities. This position is expected to work in close collaboration with other sections within the CAYAS division.


The location for this position is to be determined, with availability in Sacramento and Orange Counties. It is not necessary to apply in both counties.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is eligible to participate in DDS’ hybrid telework schedule. Participation in telework is subject to DDS’ guidelines. Work is performed in an office and/or by telework. Work requires the use of a personal computer 65-85% of time. Daytime and overnight statewide travel may be required.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-437128
Position #(s):
472-586-4800-917
Working Title:
Staff Services Manager I
Classification:
STAFF SERVICES MANAGER I
$6,760.00 - $8,398.00
COMMUNITY PROGRAM SPECIALIST III
$6,760.00 - $8,398.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The California Department of Developmental Services (DDS) is the agency through which the State of California provides services and supports to individuals with developmental disabilities.

 

These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families.

 

The DDS is located in a modern, sustainable and innovative office building at 1215 “O” Street, Sacramento, California. Some amenities of the building include:

  • First floor retail space (separate access from 12th Street)
  • Café with multiple vendors
  • Outdoor seating for meal breaks
  • Employee fitness center which includes a yoga studio, cardio equipment and weights
  • Plaza area with kitchenette on each floor
  • Lactation rooms
Department Website: http://www.dds.ca.gov

Special Requirements

A Statement of Qualifications (SOQ) is a narrative discussion of how the candidate’s education, training, experience, and skills qualify them for the position.  The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. 

The SOQ must be typed and no more than one page in length, no less than 12-point Arial font, and must address the following with examples:

  • Describe your experience working with statutes, regulations, and their interpretations.
  • Describe your experience with project management.
  • Describe your experience in preparing written reports and summaries while ensuring accuracy.


    NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.

    If you are using list eligibility from an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the minimum qualifications (MQs) or you may NOT be considered for the position. Note: All foreign transcripts MUST be accompanied by a third party academic credential evaluation.

    The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 6/25/2024

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.     Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Department of Developmental Services - Headquarters
    Attn: Phoebe Plumley
    Cert Unit
    1215 O Street, MS 10-40
    Sacramento, CA 95814

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Department of Developmental Services - Headquarters
    Phoebe Plumley
    Cert Unit
    1215 O Street, MS 10-40
    Sacramento, CA 95814
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications -

      A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing.  SEE “SPECIAL REQUIREMENTS” ABOVE FOR INSTRUCTIONS.

    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


    Knowledge of:  Part C of IDEA (including annual reporting requirements), SSIP, the Lanterman Act, California’s Early Start Program, and the developmental disabilities service system. The ability to use the Microsoft Office Suite programs (including Word, Teams, etc.), Adobe Acrobat, SharePoint, Windows 11 and other software. The candidate should have extensive knowledge of Excel and related applications for data collection and analysis. The successful applicant will have skills and experience working with and supervising staff in a team environment. Knowledge of analytical methods is essential to the successful performance of job duties. Knowledge of human service systems and agencies is also essential to the successful performance of the job duties. Knowledge of research methods is desirable. Experience or understanding of accessibility standards for publicly posted documents is also desirable.

     

    Ability to:  Research; manage large scale projects; read, analyze and interpret laws and regulations; concisely summarize relevant information and present data to department staff and stakeholders; evaluate and take appropriate actions to solve time-sensitive problems; able to meet and interact respectfully with the public, stakeholders, other State and legislative officials; and be able to establish and maintain effective working relations with others and adhere to professional conduct at all times. Adhere to office policies and procedures related to confidential information. Discretion with confidential information must be used at all times.

    Benefits

    As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits. 

     

    Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below:

    California State Employee Benefits Summary

     

    CalPERS Health Benefit Summary 2024

     

    Benefit information can be found on the CalHR website and the CalPERS website.

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website: http://www.dds.ca.gov
    Human Resources Contact:
    Phoebe Plumley
    (916) 654-1814
    Phoebe.Plumley@dds.ca.gov

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    Office of Human Rights and Advocacy
    (916) 654-1888
    OHRAS@dds.ca.gov
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Other Information

    ELECTRONIC APPLICATION SUBMISSION IS HIGHLY ENCOURAGED.


    To obtain Staff Services Manager I list eligibility, please click here:

    https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2109

    To obtain Community Program Specialist III list eligibility, please click here:

    https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2520



    Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.


    Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.

    Remove Confidential Information

    Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.

    Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.