Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.
Please do NOT include your Social Security Number on any of the submitted documents.
Statement of Qualifications (SOQ)
All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full question/prompt of the numbered items prior to your response. The SOQ header should include the Job Code #, your name, “Statement of Qualifications”. The SOQ should include specific examples of your education, training, and/or experience. Please include places of employment, pertinent dates and duties performed. Limit your SOQ to 2 pages, single-spaced, one-inch margin, and ten-point Arial font.
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
1. Describe your professional experience in the information technology (IT) field, highlighting your involvement in service management practices. Include examples of how you have contributed to improving IT services, processes, or performance over time.