Job Posting

Job Description and Duties

Under direction of the Chief Medical Officer, the Health Equity Officer will provide leadership, coordination and project management to help Covered California define, implement, and evaluate its strategies to achieve its mission of equitable access and to reduce disparities in clinical care and quality outcomes for all Californians. This strategy includes working with Qualified Health Plans to track, trend and improve disparities in care, recognizing the diverse cultural, language, economic, education and health status needs of those served by Covered California. Duties may include access to information systems containing protected enrollee information, including federal tax information, protected health information, and personally identifying information.

To review the job description, CLICK HERE.

This position is located in Sacramento near Cal Expo.

Note: Possession of minimum qualifications will be verified prior to interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. If it is determined an applicant does not meet the minimum qualifications, the application will be forwarded to the State Personnel Board for review and the applicant's name may be removed from the eligibility list.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

STAFF SERVICES MANAGER II (MANAGERIAL)

Additional Documents

Job Application Package Checklist

Position Details

Job Control Details
Job Code #:	JC-92298
Position #(s):	801-210-4969-001
Working Title:	Health Equity Officer
Classification:	STAFF SERVICES MANAGER II (MANAGERIAL) $6,913.00 - $7,853.00

# of Positions:	1
Work Location:	Sacramento County
Job Type:	Permanent, Full Time
Work Shift:	8 AM - 5 PM
Work Week:	Monday - Friday

Department Information

Join us as part of the California Health Benefit Exchange also known as Covered California (Exchange/CC), a Department which will improve the health of all Californians by assuring their access to affordable, high quality care. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a highly team oriented environment, you are encouraged to apply. All work locations offer free parking.

Special Requirements

Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records.

Please Note: Per GC 100500 (f)(1)'...staff of the Exchange shall not be employed by, a consultant to, a member of the board of directors of, affiliated with, or otherwise a representative of, a carrier or other insurer, and agent or broker, a health care provider, or a health care facility or health clinic while serving on the board or on the staff of the Covered California. A member of the board or of the staff of the Exchange shall not be a member, a board member, or an employee of a trade association of carriers, health facilities, health clinics, or health care providers while serving on the board or on the staff of the Exchange.' Applicants who may fall under Government Code 100500(f)(1) will be considered ineligible for appointment with the Exchange.

Note: All applications must include: "to" and "from" dates (month/day/year), time base, hours works per week, civil service or private sector titles, and the duties performed. If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. Applications received without this information will be considered incomplete.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/6/2018

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, eligible for a Training and Development assignment, have SROA and/or Surplus eligibility, or have list eligibility (or are in the process of obtaining list eligibility). SROA and Surplus candidates may attach “surplus letters” to their applications.

Applications will be screened and only the most qualified applicants will be selected for an interview.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.jobs.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Covered California

Attn: HRB-ECSU-SS

1601 Exposition Blvd

Sacramento, CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

HRB-ECSU-SS

1601 Exposition Blvd

Sacramento, CA 95815

08:00 AM - 05:00 PM

Required Application Documents

Please submit the following items with your application. Applicants who do not submit the required items timely may not be considered for this job:

State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.jobs.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Statement of Qualifications -
Please attach your SOQ to your application. Applications received without an SOQ or received without following the listed directions will not be considered. Please see below for SOQ instructions.
Please note: Your submission will be considered incomplete without your name and job control number.
Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Outcomes-oriented with operational background.
Ability to critically evaluate research to develop solutions to problems using novel methods and processes.
Ability to adapt to a variety of situations, individuals and groups.
Ability to look at situations from multiple perspectives.
Ability of individual to do or create something new.
Ability to see the "big" picture.
The ability to integrate evidence, ideas, proposals, and solutions in a multi-stakeholder environment to create a common agenda and strategy.
Ability to foster collaboration between internal/external contacts.
Ability to get along, understand, relate and interact positively with co-workers.
Ability to function effectively when under pressure and maintain self-control and objectiveness in the face of hostility or provocation.
Masters in Public Health, Registered Nurse or equivalent credential.
Five years or more experience in implementing clinical improvement strategies to address social determinants of health.

Benefits

To review the benefits, click here.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Employment & Classification Services Unit
(916) 228-8386
careers@covered.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Adrian Recio
(916) 228-8291
Adrian.Recio@covered.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Instructions

The Statement of Qualifications (SOQ) is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ must specifically address the desirable qualifications listed below. When responding to these items, applicants must follow these guidelines:

The SOQ should be numbered in the same order and should address the five statements below.
The SOQ should be typed in 12 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than five pages in length.
Identify each page with his/her full name.
Responses should be complete, specific, clear, concise, and include examples.
Resumes will not be considered a substitute for the SOQ.

For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.

How does the applicant’s education and training prepare them for this role?
What specific experience does the applicant have in reviewing the literature to compile the evidence of best practices in reducing disparities?
What specific experience does the applicant have in implementing strategies to address social determinants of health in reducing disparities?
Describe the applicant’s experience in working in partnership with others to achieve operational goals as they would representing Covered California in working with Qualified Health Plans.
Detail any experience or explain how one would engage consumers in improvement activities.

Additional Application Instructions

If you are meeting minimum qualifications with education, please include your unofficial transcript for verification. If you have additional questions regarding this advertisement, please contact the Employment & Classification Services Unit.

Recruitment Questionnaire:

Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: https://www.surveymonkey.com/r/coveredcaliforniarecruitment.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.