In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Proficiency in Excel and other Microsoft applications.
Proficiency in Salesforce, Service NOW and/or other Customer Relationship Management (CRM) applications
Excellent mathematical skills.
Analytical skills and attention to detail.
Effective time management and organizational skills.
Strong interpersonal skills.
Professional demeanor and attire
Manage documents and information with confidentiality and discretion.
KNOWLEDGE
Knowledge of: State and related Federal labor laws; orders of the Industrial Welfare Commission; principles, practices, and terminology of labor relations work; purposes, organizations, and trends of employee and employer organizations; terminology used in various occupations; labor and employment conditions and trends in California; industrial occupations and their requirements and employment procedures; the law of contracts as it applies to the field of labor relations; and court procedure and rules of evidence., and programs, policies, and procedures of the Division of Labor Standards Enforcement and the Department of Industrial Relations; principles of personnel management, training, and supervision; and a manager's/supervisor's responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment.
SKILLS
Mathematical and auditing skills.
Written and oral communication skills.
Critical thinking, analytical, problem solving, and decision making skills.
Collaborative, leadership, and team building skills.
Organizational, time management, and audit management skills.
Strong interpersonal skills.
ABILITIES
Ability to: Interpret and apply State and related Federal labor laws, and orders of the Industrial Welfare Commission; analyze testimony and other types of evidence and draw correct conclusions; resolve disputes; deal tactfully, effectively, and impartially with employers; conduct difficult and involved investigations of alleged violations of labor laws and Industrial Welfare Commission orders; deal with law enforcement problems tactfully but effectively; analyze situations accurately and take effective action; analyze data; and communicate effectively., and plan, organize, direct, and coordinate the work of others; interpret and apply established policies and procedures of the Division of Labor Standards Enforcement and the Department of Industrial Relations; and effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment.