Job Posting: Project Management Office (PMO) Manager

California Health and Human Services Office of Technology and Solutions Integration

JC-530177
-
Project Management Office (PMO) Manager
INFORMATION TECHNOLOGY SUPERVISOR II

$8,504.00 - $11,395.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/6/2026

Job Description and Duties

Why Join California Health and Human Services Agency Office of Technology and Solutions Integration (CalHHS OTSI or OTSI)?
 

At OTSI, your work directly improves the health and well-being of Californians. We exist to be the trusted partner to CalHHS and its 12 state departments to deliver high-impact IT and data solutions that strengthen health and human services programs statewide.

We bring leadership, expertise, and capacity together and work collaboratively with our partners to design, deliver, and support IT and data solutions that accelerate the delivery of health and human service program outcomes and service value. Our culture is grounded in accountability, respect, integrity, and collaboration, and we integrate those values in how we lead, how we work, and how we serve.

If you are interested in applying your knowledge, skills, and experience in supporting critical public services, influencing statewide health and human service outcomes, and working alongside leaders and professionals who take ownership of results – OTSI is where that happens!


About this Role:

OTSI is looking for an experienced project management professional with strong supervisory skills and a deep understanding of state IT project policy to lead the Project Management Office (PMO) for California Case Management, Information and Payrolling System (CMIPS). As the PMO Manager (Information Technology Supervisor II), you will manage the ongoing project management and oversight activities of the CMIPS System Integrator contract(s) and all state-required project management activities of the CMIPS Office.

CMIPS provides case management, payroll processing, and reporting for the California Department of Social Services (CDSS) In-Home Supportive Services (IHSS) program. CMIPS manages over 800,000 active recipients, as well as pending applicants, terminated recipients, active providers, pending providers, and terminated providers. The provider management and payrolling functions support over 700,000 eligible providers, process over 1.6 million timesheets per month and ensure timely and accurate payroll payments of over $19 billion per year. CMIPS has approximately 6,800 end users across the fifty-eight (58) California counties, the CDSS Adult Programs Division (APD), the Department of Health Care Services (DHCS), and the CalHHS OTSI CMIPS Office. CMIPS also ensures the timely exchange of information with more than 110 interface partners, including all California counties. The CMIPS team is responsible for various services including CMIPS Maintenance and Operations (M&O), centralized timesheet processing, payroll processing, Electronic Services Portal (ESP), Telephone Timesheet System (TTS), Electronic Visit Verification (EVV) mobile application, reporting and data downloads, service desks, back office, training, and processing forms for other payroll activities like direct deposit requests and travel claims.

This is a working supervisor position. Responsibilities include planning, organizing, and directing the work of a multidisciplinary team across schedule, risk and issue, change, configuration, quality, requirements, and communications management; ensuring compliance with the CMIPS Project Management Plans, California Department of Technology (CDT) policy, the Statewide Information Management Manual (SIMM), and the State Administrative Manual (SAM); leading process improvement initiatives using Lean, Six Sigma, and Agile methodologies; and managing performance assessments, contractor metrics, and Service Level Agreement (SLA) validation.

You will also apply AI literacy and responsible-use practices to enterprise technology initiatives, identifying opportunities to incorporate automation and AI into business processes while ensuring compliance with governance, privacy, and ethical guidelines.The position works collaboratively with the CMIPS management team, the Contract and Fiscal Manager, contractors, executives, and vendor partners to ensure project activities meet documented and industry best practices.

If you want to lead a team that values accountability, collaboration, and continuous improvement in service to Californians, apply today!

    You will find additional information about the job in the Duty Statement.

    Working Conditions

    PLP:

    On July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

    Telework:

    This position is currently eligible for one telework day per-week and is required to report in-person a minimum of four days per week. The amount of telework is at the discretion of the OTSI and is subject to operational needs.

    Reporting Location:

    Business travel may be required. All commute expenses to the reporting location will be the responsibility of the selected candidate.

    The OTSI office location for this position is: 2870 Gateway Oaks Drive Sacramento, CA 95833

    Travel reimbursement considerations take into account an employee’s home address and designated reporting location and are subject to applicable policies, rules, regulations, and bargaining unit contract provisions.

    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.

    Additional Documents

    Position Details

    Job Code #:
    JC-530177
    Position #(s):
    791-790-1404-005
    Working Title:
    Project Management Office (PMO) Manager
    Classification:
    INFORMATION TECHNOLOGY SUPERVISOR II
    $8,504.00 - $11,395.00
    New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
    # of Positions:
    1
    Work Location:
    Sacramento County
    Telework:
    Hybrid
    Job Type:
    Permanent, Full Time

    Department Information

    Visit our website: Office of Technology and Solutions Integration | Home page

    The CalHHS IT and Data Strategic Plan provides more information about us including our strategic goals and priorities.

    Special Requirements

    Possession of minimum qualifications will be verified prior to the interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.

    Simple Application Steps:

    If you are interested in this position, complete the following simple steps:

    1. Review the education and experience minimum qualifications (MQ’s) of the Information Technology Supervisor II Classification CalHR. See the Minimum Requirements section above.
    2. Complete the supplemental questionnaire and the state application by clicking “Apply Now” above. See below for detailed application instructions.
    3. Submit your application package with all required documents, which include the supplemental questionnaire - see the "Required Application Package Documents" section below.
    4. Once you have applied, take the Examination.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 9/6/2026

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.     Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    California Health and Human Services Office of Technology and Solutions Integration
    N/A
    Attn: Jazmine Henry
    2870 Gateway Oaks, Suite 150
    Sacramento, CA 95833

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    California Health and Human Services Office of Technology and Solutions Integration
    N/A
    Jazmine Henry
    2870 Gateway Oaks, Suite 150
    Sacramento, CA 95833
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

    • Knowledge and/or experience in the various project management (PM) areas as mentioned in the PMBoK

    • Knowledge and/or experience in Agile Frameworks such as Scrum, Kanban, etc.

    • Knowledge and/or experience running or participating in projects that utilize Project Approval Lifecycle (PAL) and/or Project Delivery Lifecycle (PDL)

    • Experience with PM tools like MS Project, Jira, Confluence, and others, to manage schedules, budgets, and resources

    • Experience with managing a multidisciplinary team responsible for the various PM process areas

    • Ability to coach and mentor team members, delegate effectively, and foster a collaborative environment

    • Ability to effectively communicate both verbally and written with project members and stakeholders of all levels

    • Ability to manage multiple assignments and organize workload to accommodate changing priorities

    • Ability to work collaboratively and effectively with various internal and external teams

    • Ability to identify gaps and weaknesses, and recommend solutions for those areas

    • Possession of a Project Management Professional (PMP) certification is preferred, but candidates without it will still be considered

     

    Benefits

    OTSI is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

    • Ongoing professional development and engagement opportunities.
    • Employee Assistance Program (EAP).
    • Free Parking!

    Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

    • Medical, including health, dental, and vision insurance.
    • Paid Holidays and vacation/leave
    • Defined retirement program
    • Savings Plus Program (401(k), 457)
    • Medical/Dependent Care Reimbursement Accounts

    Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Human Resources Contact:
    Jazmine Henry
    (916) 263-4160
    Jazmine.Henry@otsi.ca.gov

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    Nicole Antonopoulos, EEO Officer
    (916) 263-0729
    EEOinfo@osi.ca.gov
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Supplemental Questionnaire

    When responding to the supplemental questionnaire, applicants must follow these below instructions. Failure to follow these instructions may result in disqualification from this exam/hiring process.:

    • Responses must be typewritten on 8 1/2" x 11" paper, no more than 2 page(s) in length, and using font no smaller than size 12.
    • Responses are to be complete, specific, clear, and concise.
    • Responses to the questions should be easily identified (e.g. by numbering the response to the corresponding question, or repeating the prompt in response).

    1. Servant Leadership is a core value within CMIPS and guides how we support and manage our teams. In your own words, please describe 1) what Servant Leadership means to you, and 2) how you would incorporate its three core principles (i.e., compassion, character, and competence) in your day-to-day management of staff?

    2. During the first 90 days of this role, please outline 1) the key actions you would take to understand the team and determine the most effective approach to managing and supporting them, and 2) why these key actions are essential during the initial onboarding period.

    Additional Information

    Form 700: This position is responsible for the making, participating in the making, or influencing the making of governmental decisions that may potentially have a material effect on personal financial interests. As a result, this position is subject to the California Health and Human Services Agency (CalHHS) Conflict of Interest Code. The selected candidate is required to file a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail
    Drop-off
    Print Job