Job Posting: Web Content Management & Accessibility Specialist

Department of Transportation

JC-494588
-
Web Content Management & Accessibility Specialist
INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 - $10,537.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/20/2025

Job Description and Duties

Under the direction of an IT Supervisor II, the IT Specialist I supports Caltrans’ enterprise web platforms, including:
- Caltrans Public Website (dot.ca.gov)
- CalSTA (California State Transportation Agency)
- CTC (California Transportation Commission)
- Inspector General (IG)
- Clean California
- Caltrans Intranet (Onramp, Drupal 7 transitioning to Drupal 10)

The incumbent creates, edits, and maintains web content using Sitecore and Drupal CMS platforms, ensuring compliance with WCAG 2.1 AA and Section 508 accessibility standards. Responsibilities include troubleshooting publishing errors, conducting accessibility reviews using tools such as Siteimprove, axe, and WAVE, and providing responsive customer service to program staff statewide. The position also develops training materials, supports knowledge sharing, and contributes to continuous improvement of Caltrans’ web publishing practices.


DOMAINS:

System Engineering


PARF# 20-6-093/JC-494588

Eligibility for hire may be determined by your score on the Information Technology Specialist I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.  To apply for the exam, please click here and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

https://forms.office.com/g/RyK102ty4G

https://youtu.be/oC9wIp8QalI

Apply today to join our team!  We especially encourage applicants to check out our Caltrans Career Compass tool!  The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the Duty Statement.

Working Conditions

Position located at 1500 5th Street, Sacramento, Sacramento County.

Multiple positions may be filled from this recruitment.


This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

 

If not working remotely, the employee will work in a climate-controlled office under artificial lighting using a personal computer.

  

Some weekend or after-hours may be required. The employee must carry a cell phone and respond to calls after hours.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-494588
Position #(s):
900-170-1402-xxx
Working Title:
Web Content Management & Accessibility Specialist
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Department Website: www.dot.ca.gov 

Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity

Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Special Requirements

  • Possession of a valid driver's license is required when operating a state owned or leased vehicle.
  • Resume is required.
  • Statement of Qualifications (SOQ) required.

The SOQ must be typed, no more than two pages, 12-point Arial font. Each response must be numbered. Applications without an SOQ will not be considered.

1. Describe your experience creating, editing, or maintaining websites using Sitecore or Drupal. Provide examples and describe challenges you addressed.

2. Provide an example of how you have applied WCAG 2.1 AA or Section 508 accessibility standards to digital content, including web pages and electronic documents (e.g., PDFs, Word, Excel). What tools or methods did you use for remediation, and what was the outcome?

3. Share an example of when you worked with non-technical staff on web content or accessibility. How did you approach the situation, what steps did you take to ensure understanding, and what was the result? What did you learn from this experience that you could apply in future collaborations?

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org.  Please redact birthdates and social security numbers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/20/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation
N/A
Attn: Caltrans DHR Contact
Certification Services MS-90
P O Box 168036
Sacramento, CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation
Drop-Off Address
Caltrans DHR Contact
Classification and Hiring Unit - ECOS
1727 30th Street, MS 90
Sacramento, CA 95816
Closed on weekends and State holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Experience with Sitecore and Drupal CMS platforms.
- Knowledge of WCAG 2.1 AA and Section 508 accessibility standards, including but not limited to web and document remediation.
- Experience with accessibility testing tools (Siteimprove, axe, WAVE).
- Strong customer service and communication skills, with ability to explain technical concepts to non-technical staff.
- Ability to troubleshoot web publishing and formatting issues.
- Strong organizational skills, with the ability to manage multiple priorities and deadlines.
- Ability to collaborate with program staff, IT peers, and external partners.
- Ability to learn and apply emerging technologies, including artificial intelligence (AI) tools and automation, to improve web content management, accessibility compliance, and digital service delivery.

Benefits

Click HERE  to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Dina Coloma
(279) 234-2328
dina.coloma@dot.ca.gov
Hiring Unit Contact:
IT Admin HR
(530) 605-9051
IT.Admin.HR@DOT.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-494588), PARF# 20-6-093 and title of the position (Information Technology Specialist I) must be included on the STD. 678 form.

 

Electronic applications through your CalCareers account are highly recommended and encouraged.

 

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

 

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.