Job Posting: Office Chief, RA/FMLA/WC Payroll

Department of Transportation

JC-457064
-
Office Chief, RA/FMLA/WC Payroll
STAFF SERVICES MANAGER II (SUPERVISORY)

$7,643.00 - $9,496.00 per Month

Final Filing Date: 11/30/2024

Job Description and Duties

Under the general Direction of the Assistant Division Chief, Division of Safety and Management Services, the Staff Services Manager 11 (SSM II) serves as co-manager and directs professional staff in Reasonable Accommodation, FMLA, and Worker's Compensation Payroll and serves as a back up in Worker's Compensation and Return to Work. The incumbent will collaborate with all levels of employees throughout the organization on case management, reasonable accommodation/FMLA status, informal complaint resolutions and formal legal matters. The Office Chief must demonstrate a positive attitude and a commitment to providing quality customer service that is accurate, timely and exceeds expectations while maintaining completed confidentiality.

CalCareers Exam link: 

Eligibility for hire may be determined by your score on the Staff Services Manager II Exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

 

https://forms.office.com/g/RyK102ty4G

 

https://youtu.be/oC9wIp8QalI

Apply today to join our team!  We especially encourage applicants to check out our Caltrans Career Compass tool!  The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

PARF#22-5-152 JC#457064

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located in Sacramento, Sacramento County. 


This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-457064
Position #(s):
702-015-4801-XXX
Working Title:
Office Chief, RA/FMLA/WC Payroll
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,643.00 - $9,496.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.

Caltrans Vision: A brighter future for all through a world-class transportation network.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. 

Department Website: www.dot.ca.gov 

Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf   

Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity

Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

 

Special Requirements

A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Both of your SOQ response must be in no less than a 12-point font and be no more than 2 pages in length. Please respond to each question separetly.

1. Please share how your skills and experience make you a good fit for this position.
2. Share your best leadership skill and how you applied it in the past to work collaboratively with partners.
3. Describe a time when there was a conflict outside your chain of command. What did you do to resolve the conflict and What resources did you rely on to help solve it?

    Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Here is a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social security numbers.  

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 11/30/2024

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.     Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Department of Transportation
    N/A
    Attn: Caltrans DHR Contact
    Certification Services MS-90
    P O Box 168036
    Sacramento, CA 95816-8036

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Department of Transportation
    Drop-Off Address
    Caltrans DHR Contact
    Classification and Hiring Unit - ECOS
    1727 30th Street, MS 90
    Sacramento, CA 95816
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is optional. It may be included, but is not required.
    • Statement of Qualifications -

      Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions

    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

    • Decision Making: Makes critical and timely decisions. Takes charge. Supports appropriate risk. Makes challenging and appropriate decisions. (Safety First, Cultivate Excellence - Engagement, Innovation, Integrity, Pride)
    • Ethics and Integrity: Demonstrated concern to be perceived as responsible, reliable, and trustworthy. Respects the confidentiality of information or concern shared by others. Honest and forthright. Conforms to accepted standards of conduct. (Cultivate Excellence -Engagement, Integrity, Pride)
    • Conflict Management: Recognizes differences in opinions and encourages open discussion. Uses appropriate interpersonal styles. Finds agreement on issues as appropriate. Deals effectively with others in conflict situation. (Safety First, Cultivate Excellence -Engagement, Equity, Innovation, Integrity, Pride)
    • Teamwork and Collaboration: Sets team structure. Organizes, leads, and facilitates team activities. Promotes team cooperation and encourages participation. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Takes responsibility for individual actions in order to achieve consistent results. (Safety First, Cultivate Excellence, Strengthen Stewardship and Drive Efficiency- Engagement, Equity, Innovation, Integrity, Pride)
    • Understanding Others/Motivation: Understands why groups do what they do and their motivation. Is able to look from multiple perspectives in order to understand others. (Cultivate Excellence - Engagement, Equity, Innovation, Integrity, Pride)
    • Communication: Expresses oneself clearty in all forms of communication. Gives feedback and is receptive to feedback received. Knows that listening is essential. Keeps others in the Division and other functional units informed as appropriate. (Safety First, Cultivate Excellence - Engagement, Equity, Innovation, Integrity, Pride)
    • Vision and Strategic Thinking: Communicates the "big picture". Models the department's Vision and Mission to others. Influences others to translate vision into action. Future oriented, and creates competitive and break through strategies and plans. (Cultivate Excellence - Engagement, Equity, Innovation, Integrity, Pride)
    • Thoroughness: Ensures that work and information is complete and accurate. Ensures that assignment goals, objectives, and completion dates are met. Documents and reports on work progress. (Safety First, Cultivate Excellence - Engagement, Equity, Innovation, Integrity, Pride)

    Change Leadership: Develops new and innovative approaches needed to improve effectiveness and efficiency of work products. Encourages others to value change. Considers impact and recommends changes. (Safety First, Cultivate Excellence - Engagement, Equity, Innovation, Integrity, Pride)

    Benefits

    Click HERE  to view the Benefits Summary for Civil Service Employees in the State of California.

    Contact Information

    The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

    Human Resources Contact:
    Karlee Wootan
    (279) 234-2438
    karlee.wootan@dot.ca.gov
    Hiring Unit Contact:
    Shanna Everts
    (916) 798-4659
    shanna.everts@dot.ca.gov

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    Caltrans EEO Office
    (844) 368-3367
    Ask.eeo@dot.ca.gov
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Important Application Instructions:

    The State application (STD678) is required and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-457064), Parf #22-5-152, and title of the positions (Staff Services Manager II) must be included on the STD. 678 form. 

    Electronic applications through your CalCareers account are highly recommended and encouraged.

    Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

    NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.